Category: | Physical Therapist |
Address: | 305 Black Rock Turnpike, Fairfield, CT 06825, USA |
Phone: | +1 203-337-2600 |
Site: | osgpc.com |
Rating: | 3.5 |
Working: | 7AM–8:30PM 7AM–8:30PM 7AM–8:30PM 7AM–8:30PM 7AM–7:30PM Closed Closed |
M
M P
The office is beautiful! Im going to preface this by saying I have no experience with the actual physical therapists or chiropractors. I simply dropped off my father for his appointment and remained seated in the waiting room. Im sure the remainder of the staff is lovely. My only qualm is with the women at the front desk. While I waited I was forced to listen to them talk unkindly about patients who were calling in. I was surprised and honestly disappointed. I work in customer service and can understand their frustration. Its absolutely normal! But I would never express my anger in an area where other patients can so blatantly hear. One woman ranted about how annoying a gentleman was because he always call to schedule an appointment and misses them constantly. The other woman quickly jumped in to say she knows exactly who that is and she cant stand him either. Thats not what you want to hear ever but especially not during your very first experience with this office. It left a bad taste in my mouth.
KY
Kyle Wasilewski
I had a shoulder injury that was work related, and the day I went in for my appointment was the day the entire staff was moving into the new office building. I was actually expecting there to be delays because of this, but I was pleasantly surprised to find the opposite of confusion. The entire staff was extremely polite and friendly, very efficient, knowledgable, and they had literally been there for just a couple of hours. The new location at 305 black rock turnpike is absolutely amazing, gorgeous building, everything brand new and stunning. I had to get x rays, then a cortisone shot, the normal paperwork and setup the follow up appointment, and I was still in and out of there in about 30 minutes. I was so impressed with the staff, and the PA who saw me, Kathy Delucia, was fantastic. She explained everything to me, gave me the shot, the x Ray tech was also great. It already seems like a new state of the art well oiled machine. I would highly recommend this office to anyone, extremely impressed.
BR
Brian Henthorn
Dr. Henry Backe performed a faciotomy to correct a dyputrens contracture of my left hand (concerning primarily my fifth digit) that was seriously affecting my manual dexterity to the point of total uselessness. The result so far has been in my opinion about a 98% return to complete usage. Keep in mind that this is only 1 month post-operative. In 1 more month I have no reason to expect that I will not regain 100% usage of of my hand to "pre-contracture performance" (I hope I worded that correctly) The entire surgical process from the time I left my home to the time arrived back home was less than 4 hours and was 95% painless. I give my highest regards to Henry Backe & the surgical staff at the Bridgeport Hospital 3rd floor surgical ward as well. Ultimate opinion of Dr. Henry Backe & above mentioned surgical staff....... Extremely high !! Thank You Very Much....... Brian Henthorn
RA
Randall H
This office is a joke ! ... Everything was good up till the insurance decided to cut my visits . A particular individual is a narcissist who does not know what hes doing as far of paperwork. Got me " ingerin " in limbo in which my own insurance is refusing to pay for what they consider a Workers compensation injure. I would still away from it unless the " CEO " bans you off the building and treats you to call the Cops. What a joke ...
BO
Bonnie Szturma
Most of my family has been here. Their front desk staff is helpful. Their medical assistants are knowledgeable & their doctors , we saw Dr. Lucke this time. He spent a lot of time with my kid, talking to him about sports medicine & injuries to athletes, (which was why we were there). Answered all our questions, & eased our anxiety about the injury.
AN
Anthony Gagliardi
Worst experience of my life , this office just wants your money, and can care less if after two years your in no better condition as you arrived , I recommend weighing options before you listen to attorneys and go where they reccomend, this place will show you how to feel like another number rather than a person .
MA
Matthew Podolsky
Very very very terrible long waits to see the front desk, needs more staff before the line "Penn Stations" to the Elevator. And, hate the fact you always have to fill out a survey for every visit to the doctor, not Physical Therapy. And, the staff are very terrible because they take too long with the front desk.
VK
VKTRY Gear Info
I would give OSG a higher rating if I could. I have never been taken care of so efficiently and the staff was all friendly and knowledgeable. I play rugby and am injured constantly, and I have to say out of the nearly dozen orthopedic doctors I have been to this has been the best.
CA
Carl Anderson
Easy to make appointments, Friendly, Fast, Knowledgeable, Thoughtful, Very Caring, CLEAN. THANK YOU!! Recommend Highly.
JE
Jeffrey Dahan
From urgent care to x-ray to surgery to physical therapy, they were great and took care of all of my issues!
AN
Anabel Perdomo
Horrible is Woman in the group last name is Abraham treat like a animal I never see her in my life
KA
Kathleen Parker
clean, bright, friendly and fast. no wait for appt -nice DR and staff
JE
Jeanne King-Lathrop
The best orthopedic care ever.