Pearle Vision

Reviews 8

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A P

I would not even give this place 1 star if I could post this without selecting one. . They are the worst of the worst. I have been wearing glasses for years. I went here for the first time a month ago, had my eyes checked, received my new glasses (after weeks of me calling them to find out what the hold up was), now I cant even see properly with the glasses. I see distance fine, but have to take the glasses off to see directly in front of me. The young lady in the office told me, I needed to go to the pharmacy and purchase reading glasses. WHAT DO YOU MEAN. I spent $600.00 for some glasses that I cant even see with to read? I have never had an issue with glasses in the past. My prescription changed very slightly. These are the most unprofessional, inexperienced set of people I have ever come in contact with. I would not take a dog to them.

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Mic

Terrible front staff in the evening I was looking for a new optometrist.Thirty minutes before they close, I called to make sure that they take my insurance( they are listed on my insurances list of in-network providers, I just like to double check). The lady told me that theyre not familiar with it without even looking at the card. I gave them my insurance card so they could look up my plan ( as advised by my insurance). Without doing anything, she said to try again tomorrow when the morning staff can answer my question. Uh what?

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Romina Cejas

Dont bother with this place. After 15 years as a customer I skipped an appointment and they will harass you for a $50 fee. Will not book my appointment until I pay the money first, really that desperate for money they cant wait for me to go in the day of my appointment. oh don;t bother speaking to a Nina there shes the worst, nasty with a terrible attitude. This place is not what it once was, its a shame I used to love it here. Oh well time to look for a new eye doctor!!!! Good bye Pearl Vision and all your crappy workers!

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Shay

I should have read the reviews before I went. The staff was alright, the wait was horrrible but its a doctors office. They decided to bill me something different because they found something, even though I went in for a routine exam. Ive called my insurance company regarding this and hopefully it will be fixed, but I think I have to bite the bullet and just pay it.

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Jessica Hughes

Came for my appointment at noon, didnt get seen until 12:37. Which made me late for work. They decided to ever so nicely take someone that was a walk in before someone with an actual SCHEDULED appointment. Which is rude and unprofessional. Walk ins should not be priority over people with appointments. Will NEVER be going back.

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A C

Never in my life have I felt compelled to leave a business review, but I feel completely taken advantage of and deceived by this seemingly friendly, money hungry franchise. I wish I read the other reviews before coming here, lesson learned. LensCrafters is across the street... go there instead.

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Binay Sharma

If you expect your patient to spend 1 to 2 hours, you should have running restrooms on your facility. One should not have to go to adjoining Dunkin Donuts to use the restroom. Also, there is not even a proper place to hang your coat. Not a great experience.

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Mark Russo

This place is fantastic! Crystal & Anita have gone above & beyond. Will recommend this location to many. Thank you all so much. Mark. R

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