Shoreline Medical Center

250 Flat Rock Pl, Westbrook, CT 06498, USA

Related:	rock run medical
Category:	Hospital
Address:	250 Flat Rock Pl, Westbrook, CT 06498, USA
Phone:	+1 860-358-3700
Site:	middlesexhospital.org
Rating:	3.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 3

Reviews 13

jay

This place is exremely slow. Went to the ER. Was taken back and put in a room within 25 minutes. Went downhill from there. 45 minutes to be seen by a PA. Lab work and an IV were ordered. 20 minutes before someone came in to draw blood. It was a paramedic who couldnt get any blood out. Then sent in another tech. Took multiple sticks to get blood. Then was so rushed, claiming they were very busy, dropped a tube of blood and spilled a cup of ice on the floor. She said she would be back to clean up. After a half hour and no one returned, I had to go out and get someone. The girl was in the back talking to someone else. After an hour and a half, from the IV order, I finally got it. The lady said "sorry, were very busy and you got missed". Finally, the PA came back, said lab work was ok, was surprised to see the IV just hung and said "wow, you could have gone home if the IV had been finished". Once the IV did finish, it took another hour, before a nurse took it out so I could go home. The excuse was always the same "were very busy". I said, "you must be short staffed" and the reply was " no, we actually have extra staff". Bottom line is I was there in the middle of the night at least two hours longer than necessary.

Robin Lawrence

The one star is for the front desk because they were very kind. It will be a cold day in hell before I go back there again. Once in the exam room it went down hill. While waiting for the doctor the nurse told The cleaning woman that a man had just walked out before being seen while waiting his in room. The nurse said he was there for possible flu, could she go wipe the room down. The cleaning woman asked about The bed. The nurse said she wasnt sure he even sat on it so dont worry about! Yuck! Change it just in case!!!! When the doctor showed up to see me he barely took the time to go over my injuries. He wanted to write a prescription pain meds (which I refused!) rather than taking x-rays like he should have....he also stated "you look like you want me to wave a wand and make it go away".... Unprofessional! I recommend you dont go there. Very disappointed :( No better off than before I went in.

Adam Croteau

Was the worse place I have ever been made me clean my own cut on my finger waited for an hour when there was only one person in front of me would not give me stiches on my finger that is all the way acrossed my index finger with meat showing... didnt evem put a bandaid on it for the ride home... (which bleed the whole 45 min drive home which I told them) than when it was time to leave didnt even explain how to exit ended up some where opposite off where I was to exit I had to ask somone how to exit....i left drove home going to get stiches at my local emergency room where its much more perftional..... I just feel bad for all the people in that town might be worth a lil more if you drive to the next emergency room

Very unprofessional nursing and doctor staff. This place will judge you and treat you like a degenerate if they think your on something. It is borderline abuse. The security staff will be called to watch you and in the process embarrass you. They will deny you care while they run their "tests." They will deny you water while they run their "tests." They will deny you the proper privacy everyone so graciously deserves. I am beyond disappointed in Middlesex shoreline clinic. You used to be considered a very caring hospital, but your current employees treat their job like a joke.

Kyle L.

Showed up 15 minutes early for an appointment. Checked in at the front desk. Turns out they never checked us in. Sat for 30 minutes while the front desk staff had what sounded like a funny conversation giggling and laughing for 30 minutes. Also sitting on their cell phone.

Gabbi Vig

Waiting for hours for two stitches. Do not go to this clinic unless you want a loved one to suffer while you get to watch nurses complain about patients loudly. Rude, unprofessional, long wait. Honestly a waste of money and space.

Jerry Ross

Friendly and knowledgeable. Great customer service in response to my web inquiry. Nutritionist was very knowledgeable about the different workout options available in the area. Will re-evaluate after a visit.

C Tra

Superb care for disoriented, elderly person l have accompanied to the ER on several occasions. Kind, compassionate medical staff & clerical staff. Pristine environment. Excellent Facility.

Mark Fischer

Was at the Medical Center this afternoon...the care and the staff were excellent. Please keep up this high standard of service

Paul Kajka

Excellent care and service at the clinic,ER, and at Middlese,Middlesex Hospital.

Heather Eng

Staff is very friendly, the office is warm and inviting, and its very clean.

Daniel Behmke

This place is a joke of a hospital Ive gotten better service at the DMV

CJ Dunn

Excellent facility!