MyEyeDr.

501 College Park Ln, Georgetown, DE 19947, USA

Category:	Optometrist
Address:	501 College Park Ln, Georgetown, DE 19947, USA
Phone:	+1 302-253-2020
Site:	myeyedr.com
Rating:	2
Working:	8AM–5PM 10AM–7PM 8AM–5PM 8AM–5PM 9AM–5PM Closed Closed

Location

Photos 9

Reviews 4

angel Rivera

Apparently I maybe the only one with a bad experience. I have never ever done this before. I the beginning everything was good. They welcomed me, made me feel comfortable. I specifically told them that yes I do have insurance, but I know that somethings may require a co-pay, so if there is going to be any kind of co-pay, we would have to reschedule because I was not financially ready to pay them at that moment. They said " no, what you are getting done will not require a co-pay of any amount. So i said great, so we proceeded to go to the back and after the first initial eye exams, the doctors said that she would have to do another test. I said that is fine but as I said before, if it requires a co pay, please dont do it now and i will reschedule to get it done. So they proceeded to some other test, but by this time you would think that they got the hint. I go to check out and of course the say that I have a copay. Needless to say, I was confused and angry, but here is the real reason I am writing this. I told her that I did not HAVE IT AFTER ALREADY EXPLAINING ALL THIS TO THEM SEVERAL TIMES. The reception proceeds to tell me that she will not be able to let me leave in front of other costumers. I was embarrassed and sooo angry. I ended up leaving anyway saying that i would pay on Friday. I pray that nobody ever goes thru this, because I will step in to that place ever again.

Lizz Marshall

I am a patient at the Georgetown, DE location. I went in yesterday to order my new lenses and was told by the general manager, Ernest, that he needed to take electronic images of my glasses. Thinking nothing of it, I handed him my glasses with zero scratches and when I received them back twenty minutes later, the right lens had at LEAST thirty small scratches, making it impossible to see out of. When I brought this to his attention, he did not apologize or seem to care; the only excuse he offered was that "they must have gotten to close the heat source". I am now stuck with my backup pair that I cant wear for more than two hours without getting a headache until my new lenses come in. After contacting them today, they did not offer any compensation, apologize, or even seem to care. How is this appropriate business practice?! I will be contacting corporate on Friday to reach a resolution. *I would give them a zero star rating if that were an option.

None 0

Not very happy with my experience there. The frame selection is very limited and does not include current trends in eyewear. Staff is not knowledgeable and just generally uninterested with customer needs, concerns, and or questions. Needless to say this will be my first and last visit with them.

Michael Proudfoot

Cant speak for the others, but, my family and I have had very good experiences at this site. Thats 4 people, for 2 years.