UF Health Family Medicine and Pediatrics - Kernan Square

Reviews 5

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Angela Cook

WARNING MALPRACTICE & LACK OF CARE!!! WAS LATER HOSPITALIZED DUE TO NEGLIGENCE! I was already not sure about continuing services with this company but after my last visit, I am definitely moving on and warn others to reconsider their services! I came in with a severe sinus infection that was creating a blinding headache and high blood pressure "138/78" Im 26 and have never had high blood pressure in my life and ended up in the emergency room later that same evening. Dr. Liao on staff came in, asked me to move from the patient table to a regular seat and without examining me said "I hear you think you have a sinus infection, I think its allergies." Me: "I dont have allergies." Him "allergies can be developed over time." Me: "okay what should I do about the pressure? Its overwhelming and the other day when I put pressure on my sinus cavity, fluid squirted out of my eye and nose at the same time." Him: " you need to be taking Flonase for your head congestion, Claritin, and Dextromethorphan for your cough." Me: " I dont have a cough." Him: "you are here for me to teach you how to take care of your illnesses and this is what you need." Me: "okay, how long until I come back if I’m not getting better?" Him: "not needed, of your not improving thats how you know you have allergies." I literally left the office with no help for the sinus pain that I have had for over a week at this point. Later that evening I had to check into the hospital where my blood pressure was still extremely high from the sinus pain. They diagnosed me with sinusitis and provided me with antibiotics. It finally went away a few days later. I now have a $500 Hospital bill (After Insurance) and UF Health has collected my Insurance and REFUSE to do anything about Dr. Liaos Negligence! Sarah in the office called me after my initial complaint and a agreed I should I have been treated better but after I requested for them to either 1. Pay my hospital bill or 2. Not collect my insurance money she has recanted everything she said and says I was not mistreated.

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Right-Hand Renown-Spear

My son needed a physical for school. So I made an appointment which was 2 weeks later from the time I called which is stupid that that was the first appointment available. Which is always the case. It was also the last day to get it done because his tryouts where also the same day! Dont know what you are to do if your kids are sick. They would have already suffered and got better in two weeks. Anyway back to the matter at hand. Get to the appointment and I am told that if they have to fill out the paperwork from the school (witch is two pages mind you) they have to charge me a $45 deductible for a "sports physical". Which the only difference is that they have to fill out the paperwork from the school! Thats it! Also he had the same thing done last year at the same place and we were not charged. Also had his twin brothers physicals done three days earlier at a different place and didnt get charged for anything. The same paperwork! The same insurance company! (Which they tried to blame it on) Same physical! So now Im stuck either paying the $45 which I dont have being, Im injured and cant work with 4 kids, or telling my son he cant play basketball at school! Of course Im not going to make him suffer because of the greedy bone heads here! He will never come here again! Im changing his doctor to his brothers doctor.

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Ramy Alkhatib

I was helping my Mom to make an appointment with them. They gave us an appointment after 2 weeks . Then on the appointment date she arrived 15 minutes earlier than her appointment with all paper work completed because they have mailed to her the paper work . The staff there refused to accept her saying that she should be here 30 min before her appointment. They didnt feel any mercy toward a 67 years old lady who was wearing her Muslim dress. This opens a discrimination issue against her in providing health care.

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Anna McMillan

Despite the reviews, I have had a great experience at UF Health Kernan. My appointments are always on time and the staff is very pleasant. Dr. Sharma listens to my concerns and always replies promptly to any questions I may have following test results or appointments. They also have a very convenient online portal. I would recommend to anyone looking for a good Primary Care doctor.

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Jessica Win

I enjoyed my visit and there were no problems. Unfortunately there is not a lab here but thats not a big deal. Great ease of scheduling and flexibility with making my appointment.

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