Category: | Family Practice Physician |
Address: | 163 SW Stonegate Terrace #109, Lake City, FL 32024, USA |
Phone: | +1 386-438-8391 |
Site: | dynamichealthcenters.com |
Rating: | 2.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
DA
Darnell Wormely
I had a horrible experience. This was my first visit and I believe it will be my last. The two ladies working at the front desk would not do their job. I arrived 30 mins before my appointment. I stood in front of the glass window. The check in window has a sign on it stating, " Please do not knock or open this window. Being a respectful person, I waited and waited.The women knew I was out there and they did not acknowledge me. I could here their conversation on the other side of the glass. I called the office from my seat inside the Dynamic health and informed the ladies that I was sitting in the lobby for 30 mins, and that I had an appointment in 10 mins would you please open the window so I can fill out paperwork. Several patients experienced the same treatment as I did. The doctor, nurse, and phlebotomist were nice, knowledgeable, and courtesy. I have nothing against them. I spent over two hours in the doctors office for a routine physical. The first impression of the doctors office...are those two ladies. They even answer the phone unprofessional. They purposely put people on hold when they are not busy assisting others.The ladies upfront were money hungry. Several times they asked for payment when I informed them this is a wellness visit and it is covered by my insurance provider. The Dynamic health care facility is clean. The owners of the company should invest in a door chime or camera system so you can see incoming patients. I returned a few weeks later to review my lab results this time, I did not have to wait as long. The ladies still requested a form of payment when I told them this is a follow-up wellness visit. I hope you find this information useful.
MA
Margie Harper
Went to Dynamic Urgent Care. I was charged $150.00 before i could fill out the paperwork. Being in the medical field it seemed unusual to be charged before a physician saw me. I had a viral inf with dry cough. I just needed cough meds. Was seen by a NP. when i asked about cough syrup i was told she could not write a script for that as she wasnt the doctor. So i got a scipt for some cough pills. They didnt work. She said i could come back to see the doctor. Really? Another 150.00.... i would like to know what e/m code i was billed for in advance since the dr or np must have certain criteria to bill each level of service.
JO
Joyce Zampieri
The last time I was seen in there , the nurse practitioner was in the room across the hall asking the nurse advice on what to do for me . I was also told by the exact nurse prior why Dr Mark Seldes was no longer there . Google him ! You should be ashamed knowing from the start that drs past prison sentence , and agreeing to Hire him .. You guys used to be wonderful .. I would of given you a 5 star way back , not anymore . #Seriously your going to say it wasnt heard correctly ?? Wrong !! Second , no comment about hiring a convicted Rapest !! And was told by your nurse , you knew .. Epic Fail
AM
amberjanae55
This office has the BEST nursing staff in town. My questions, concerns and worries are always addressed with courtesy and professionalism. I feel genuine care and concern for my well-being and I am proud to have been with the Dynamic family for nearly a decade. Much appreciation to Dynamic for all they have done and all they they continue to do for me and my family.
CA
Carrie Murphy
I have been going to DHC for a few years now and I am very happy with the services and they are friendly and happy, always have a smile on their faces and they listen to you. I am so happy to have DHC as my Dr place. Thanks
JA
Jason Oneal
Says their urgent care but their not. Wont see you if youve never been a patient there before. You have to have a new patient visit before you can get a walk in appointment, and they only accept a few walk ins a day...
A
A Private User
This place is amazing. I was able to get an appointment within 24 hours and they accepted my Medicaid! The staff are very professional and friendly. A breath of fresh air for Lake City.
EL
Elizabeth Canzano
Front desk is very rude and unprofessional. Takes forever to get a refill.
JE
Jennifer Milne
Finally, a place where the staff listens to you. Love it!