Dental Extraction Center

Reviews 3

LE

Leslie Anne

Dr. Rivero is the epitome of brains and brilliance. Hes sincere. Hes a compassionate genius!! I wouldnt let anyone else ever perform the intense procedure of extracting any of my teeth!! My words to you reading this: If you need a tooth out, this Angel, oops I mean Doctor, will make sure you are taken care of. My story: He extracted my broken and infected root canal in 2013. The care, patience, persistence and confidence it took for him to take my tooth out gently, without breaking my jaw and without letting me know just how difficult of a job it was during the process was incredible. I didnt feel a thing and I wasnt nervous -- generally speaking Im a little nervous when it comes to major work. Now in 2016, I came in today to receive another extraction (which would lead to another implant...$3,000+) and instead of jumping straight into my mouth to retrieve the big money payout, he instead studied the referring doctors images and questioned whether or not I needed the extraction against their recommendation. He said that what I have within my mouth is not an infection, rather its a periapical scar! Which means that no extraction surgery was necessary! How did the other doctors (one being an endodontist from the prestigious University of Florida!) miss this when Dr. Rivero called it out easily? Mind you -- all forces were ready to go -- I have payment waiting -- I have two referrals saying the tooth needs out -- I have a plan in place for receiving the implant work -- Id meditated on it profusely and was ready to completely surrender to the extraction!! ALL systems go!! How did he do it? Hes like a compassionate and brilliant heart-centered monk who went to dental school that took the time to use his training to actually care about what is best for me and my situation instead of just blowing me over, charging me money and looking at me like Im just another disenfranchised-western-medical-insurance pawn. This doctor is what makes America beautiful. Hes what makes being a human being beautiful! If you ever have the opportunity to have work done by him (hopefully not! I hope everyones teeth are healthy!) please dont pass him up. He could be successful in any path of dentistry, or doing anything he wants to Im sure, but I know in my soul that he chooses to work with extractions bc its the most extreme and intense dental surgery one could experience -- he has compassion for all of Gods beautiful children, even if they have the misfortune of needing a tooth out. He knows we deserve to be treated with respect, care, thought, kindness and compassion. Hes in this work bc he knows there is a need for it to be done right... You wont regret his careful assistance. ::all my gratitude:: Sincerely, Leslie

KA

Katie

IMMEDIATE PAIN RELIEF!! I had been dealing with an agonizing tooth ache for a couple of days that I knew needed to be extracted. I searched for emergency dentists in the Orlando area and came across Dental Extraction Center. I read their online reviews, all of which praised the facility. I also visited their website where they post their prices for all too see. I really liked that because I knew how much it would cost before I even walked in the door. I called to inquire when I could be seen and was greeting by a very friendly and compassionate receptionist. She told me that she could get me in that day (in a matter of hours) and provided me with directions to their location (I had already Googled it but I appreciated that she provided me with landmarks). When I arrived, I had to complete some paperwork and upon completion of that, I was immediately taken back to the examination/x-ray room (I didnt even have time to open my Pokemon app, lol). Nicole, the dental assistant, introduced herself and explained to me how everything worked. She set me up with a panoramic x-ray (included in the cost) and within minutes confirmed which tooth was causing the pain. She was very professional and kind. She told me that I could have a root canal; however, they do not provide that service. She went over the pricing with me, which was exactly as it was on their website - no surprises. Dr. Rivero came in five minutes later; shook my hand; introduced himself; and, went over my health history with me. He also advised that I could consult with another dentist about having a root canal and that it was my choice if I wanted to have it pulled. In other words, there were NO high pressure sales tactics used. When I told him I wanted it extracted, he gently injected me with Novocaine, waited several minutes and then injected more to make sure I was completely numb (I didnt even feel the second injection). It took him no more than two minutes to extract the affected tooth and there were zero complications. Dr. Rivero was very kind and compassionate as well. He prescribed an anti-inflammatory and some pain medication but encouraged me to try not to take the pain medication unless I absolutely needed to do so. I was in and out in less than an hour. The facility was clean and the staff was extremely nice. I do have two suggestions: 1) add something on the ceiling for patients to focus on during the procedure; and, 2) upload the patient information forms to your website as I could have filled that out prior to arrival. I know they are working on the latter. I would highly recommend this facility to anyone in need of dental extractions. They are wonderful! And to be pain free is the best feeling of all. Thank you, Dr. Rivero and staff!

SA

samantha wohlmuth

I simply can not say enough positive things about this dental office. I called at exactly 9:00AM and the receptionists were so pleasant and understanding of my situation. I live an hour away and was told to come right away and that the hour for me to arrive was not a problem, even without an appointment. Upon my arrival, the receptionists treated me with kindness and tried to quell my anxiety. Ive never had any kind of surgery before and was coming out of my skin, and I think that was rather evident. Even without an appointment, I was seen within 30 minutes, which is utterly unheard of in any medical field. My nurse was so kind and really took the time to speak to me about how I was feeling and my history. Before the Dr. even came to see me, I began trembling in fear. She stayed with me the entire time, except for maybe 20 seconds to go over my history with Dr. Rivero Dr. Rivero was also very understanding of my anxiety. He discussed his findings with me, explained the procedure thoroughly, listened to my concerns and answered all my questions honestly - no sugar coating. When it came time for novocaine, his technique was flawless and the injections themselves were nearly painless, despite my extreme discomfort in the area. He adjusted his medication administration to my needs and truly took the time to make sure I was comfortable before beginning. Despite his busy lobby, he made sure that I knew that he was focused on my care, which helped tremendously with my fear. After finishing, he reiterated everything he had said prior to the procedure. Im sure he knew that I was so shaken before that I may not have retained everything he said. Most doctors that Ive met simply have nurses discuss post operative instructions while they move on to their next patient. Dr. Rivero discussed post-op care twice himself - that speaks volumes of his character and his level of care for his patient . This is by far the best dental facility that Ive ever been to and will recommend them time and time again. Thank you folks so much for your impeccable service and care in my time of need. Im very appreciative.