Category: | Doctor |
Address: | 2979 Pga Blvd, Palm Beach Gardens, FL 33410, USA |
Phone: | +1 561-627-6801 |
Site: | obgynspb.com |
Rating: | 3.8 |
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Ken Smith
My 94-year-old, under-100-pounds mother was referred to Dr. Banoonis office for an ultrasound. Already, two doctors at other offices had done visual exams and found nothing amiss. One doctor refrained from the deep exam since she had only the larger normal-sized speculum and she knew it would hurt my mother. She did her exam without a speculum, found nothing, and recommended an ultrasound, to be sure. The second doctor had a range of speculum sizes, including a tiny one, on hand, so she did the full vaginal exam with the tiny speculum and found nothing but recommended an ultrasound, to be sure. Mom went to Dr. Banoonis office to have the ultrasound, Dr. Banooni gave my mother another deep exam with a speculum, though she had been told about the two prior exams, and though Moms doctors hadnt referred her to Dr. Banooni for this exam, but for an ultrasound. And she chose to examine my mother with a large speculum. I think an Ob/Gyn office should have a tiny speculum, and I think unnecessary repetitive painful exams should be avoided. My mother was in agony and let it be known, but Dr. Banooni continued her unasked-for, useless exam while my mother howled. My mother couldnt even walk out of the office for quite a while. What was this exam for? Health or added billing? Even staff members seemed disturbed by this behavior. In my opinion, this doctor showed less than normal and proper concern for a frail, elderly patient, and behaved irresponsibly in giving an unneeded repetition of an exam that had already been given twice.
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Eden marie
The dr office made us wait 1 hour and 30 mins. Signed in at 11:20, my appt was 11:30. Called us back at 12:20. we had our ultrasound, as Im 37 wks pregnant...then after the ultrasound at 12:40 the nurse said to wait AGAIN to follow up w the dr, dr morel...we waited 15 mins inside the patient room for the dr. We ended up leaving at 12:55 WITHOUT seeing dr. morel and told the receptionist i only want to see my obgyn in Jupiter dr melendy , will never come to PGA doctor ever again. My husband had somewhere to be we could not wait any longer. Been seeing dr morel bc there was something they were concerned about the baby from an ultrasound back in May thats the only reason I had to have perinatal visits with Dr morel , who takes forever I feel like and shes just not on top of things she lags most of the time. Not friendly either shes only friendly to certain people Ive noticed. While we were in the waiting room, everyone who came in after us, except one person, got their name called and went in before me and we sat waiting from exactly 11:20 til exactly 12:19 ! Im not over exaggerating at all. I dont understand why the receptionist triple, quadrupole books appointment times and the doctor is the slowest ever so both of those things just makes a really awful experience. At this office I typically wait 5-10 mins tops to get called in most of the time. A long wait happened before, but it was only 30 min wait. I do not recommend this location what so ever.
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inga egilsson
This was by far the worst experience I have ever had at any Doctor! To begin with the front desk had no record of what I was there for.The Nurse had greasy hair that smelled. She was not personable and incompetent. She put the arm cuff (for BP) on too loose and it dropped to the floor. Then I realized that she had left the previous patients PAP smear open on the counter! She walked back into the room without knocking and I was naked (she was looking for a lost paper). I put on the paper gown and went to go sit on the table and it was dirty! THE PREVIOUS PATIENTS BODYFLUID WAS ON THE TABLE PAPER!!! I changed the paper and waited for the Doc. Totally gross me out!!! I have no insurance and the exam was 175.00! a little steep I thought and this doesnt include pathology!,. to add insult to injury they charged me an additional 150.00 to remove an IUD! How do they justify that cost??? I was already there, legs up and all she used was 1 extra tool. It took about 20 seconds. really?!!! I will never go back to this office and I will tell everyone I know about my experience. I am considering reporting them to the medical board because of HIPPA laws. I hope my PAP smear gets to the lab without getting contaminated by that incompetent nurse! Dont go to this group of doctors. They are ripping women and insurance companies off and have incompetent staff.
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EDITH PECAN
I am a patient of record and called in as I was having a challenge - not only did they give me an appointment right away - they did not make me wait to squeeze me in. Dr Choi is the doc I see and he is not only intelligent and intuitive but makes sure his patients feel comfortable. I never feel embarrassed or hesitant to ask a question. He is realistic and empathetic. Cant say enough good things about him. I walked in concerned and walked out with a solution. Kudos to Dr Choi AND dont forget their stellar support staff that makes it all happen!
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Anna Zack
The women who work at all of the locations, as I have been to 3, are rude, incompetent, inconsiderate, and just downright awful. I have waited upswards of 1.5 hours at the Wellington location, the PGA location has the absolute worst desk employees who charged me twice for the same visit and argued with me when I called them about it. I will NEVER return to any of the locations. I will gladly go 45 minutes out of my way to receive quality medical care at another office and would recommend anyone else to do the same.
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Marina Livis
I waited for nearly 2 hours before actually seeing my doctor! I really like my doctor but feel that making me wait for such an exorbitantly long time is very disrespectful. As an allied health professional (mental health therapist) myself, I would never do that to any of my clients. As a matter of fact, I had to cancel one of my sessions with a client due to the long wait. My time should be taken into greater consideration.
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gERRLii Pandaa
The only reason I will continue to go to this office is because Im only 3 weeks away from having my baby. Every time Im there I wait almost an hour to get called in the back and they order all these unnecessary tests. By the time I leave Ive been there for 2-3 hours. Like I said I wouldnt keep going there if I wasnt so close to having this baby and I will not go back after I have her.
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Carolyn Rowe
I am most impressed with all aspects of this office, Jessique manages the appointments and answers all questions, is wonderfully pleasant and promptly responds to calls and questions. Nurse Peggy is sweet, efficient and delightful. Dr. Burigo is warm, professional, easy to talk with, answers any questions with patience and concern, is very knowledgeable and experienced. Bravo!
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karen nicosia
Dr. Riley is always so thorough. She goes over every detail and takes her time to LISTEN to her patients. Takles key concerns and possible outcomes. She is very professional and compassionate. I have been a patient for many years and will not change her for any other doctor. Nurse and staff are also great.