Bay View Veterinary Hospital

Reviews 14

KE

Kelsey Haynes

I will NEVER take another pet to this clinic! I took my dog in after an accident and was told she needed surgery "immediately" and that she would basically live a miserable existence if I didnt give her the surgery, so I spent $1,800 on a surgery that was supposed to heal her and get her back on the road to recovery..... I ended up having to put my dog down about a month after the surgery because when I took her in for a check-up on her incision they told me her leg was not "healing correctly" and she would either have an amputated leg and be miserable and in pain, would have to have ANOTHER surgery, or would have to be put down. These people are cruel and show no sympathy what so ever. I am a full time college student and single mother and do not have thousands of dollars to spend on numerous surgeries that end up not even healing my dog. When we went in to have her put down Bartels NEVER even came to speak with us at all. We never even saw his face, and HE is the one who convinced me to have the first surgery done to begin with. He made me feel like a horrible pet owner so I would spend money I really didnt have to spend, only to have to put my precious angel down weeks later. Now, my 2 and a half year old daughter no longer has her puppy and I am out thousands of dollars. He is a sorry excuse for a vet, someone who is supposed to love animals and only want what is best for them. He led me to believe the surgery would make her okay again and get her back to her old self, when it did nothing but put her in pain and made her suffer for a month. I gave her her medication and did everything the way I should have done and this is what it got me with this vet!! Terrible staff as well. When we went in to have her put down one of the ladies at the front cut me off and told me "Okay well all we need is the paperwork now so get it done" and walked away. I will never ever recommend these people to ANYONE. Please save your pets!!!!!

---

JO

John Tribaldos

I brought my dog in to have a large cyst removed from her neck as recommended by Dr. Lowe at Frankford Animal Clinic. First impression of Bay View was a rude front desk attendant and a wait for Dr. Bartels to arrive late for an appointment. During the exam it was decided to operate to remove the cyst. After the cyst was removed my dog seemed to be doing better but after two days there was fluid buildup at the surgery location. I called Dr. Bartels office and let them know of the situation and was told to bring her in to have the fluid removed via syringe. This happened 3 times over the course of 3 weeks to the point that I decided to bring her to Frankford Animal Clinic to have her looked at. The first thing Dr. Gillespie said was “where is the drain tube?” After getting her wound drained for the fourth time and leaving it open so it could drain the operation site finally healed. I could tell that Dr. Gillespie was a bit shocked that there was that much fluid buildup and nothing had been done to let it drain. This of course cost us a lot of money and time as well as impacting the health of my dog. Get a second opinion if seeing Dr. Bartels.

---

A

A Private User

Bay View Veterinary Hospital should have a sign that says .... We charge anything and do anything we want to you and your pets. Its the most unprofessional business I have ever patronized! These people were told not to give my cats leukemia inoculations, yet they did. Bengals do not require them. They also ran tests that were not due to be run.... AND ... they ran them on the wrong cat. The staff doesnt have a clue what a appointment is. I waited 45 minutes only to be told, the Dr was not in. The girl at the desk is a complete waist of space. After a few days, Bartels did call me back about my complaints. He basically called me a liar, saying I didnt tell Alan not to give the shots. Alan ... either you lie or you dont listen. Never once did Bartels offer to rectify the situation. I found a wonderful Veterinarian ... told her what happened ... showed her the charges. With disgust she said .... this is why folks dont take care of their pets ... they are afraid of being gouged.

---

MA

Mark Hamilton

Our dog Maize a maltese needed emergency surgery on a Friday night, she was in surgery for nearly 2 hours, when she was out the Dr. Called us and said she is doing well, but not out of the woods yet. The following day we had not heard anything and we became very concerned, since it was Saturday the clinic was closed, not knowing what to do, I found Jason their Techinian on Facebook and ask him if he could find out the status of Maize. Within serveral minutes Jason called and set our minds at ease that she was doing well. My wife and I wanted to say thanks to Jason for his caring and compassion during this trying time. Dr. Bartels and staff were very helpful in answering all our questions and concerns.

---

AN

Anita Brown

I am fairly new to the area and did not know where to take my dog as a semi-emergency situation. I walked into Bay View and they took care of my situation immediately. The staff and Dr. Bartel were very compassionate and caring individuals who took very good care of my beloved pet (who is going to be fine). I would definitely recommend this veterinary hospital to anyone in the future.

---

A

A Private User

They were extra helpful even with my children... I had my hands full that day! Went over things in detail, well priced, clean facility, great bedside manner with our dog, and fantastic front desk help! Super FRIENDLY!

---

KE

Kenny stahley

Took my dog Pedro here for hyneria surgery and they took care of my four legged friend.The staff are very friendly and knowledgeable. Definitely will be coming back again.Thank you guys

---

RO

Ron Jones

I have 4 dogs and Dr. Rick and his staff shows more compassion for my animals than any Vet I have ever used. Great place try it once and youll see why i love it.

---

BR

Brittany Pickens

Dr. McKnight is amazing. She is compassionate, knowledgeable and will go above and beyond for your pet.

---

AS

Ashley McKnight

Such a great team at Bayview! Would recommend to anyone needing care for their pets.

---

DO

Dolores King

Great Vet, Great staff, they really care about your animals!

---

BO

BonnyJean Burns

Very nice, really like this veteran.

---

FR

Fred freeman

Nicest people . Caring dr.

---

CH

Chapman Media

Not friendly at all

---

---