Florida Hospital Heartland Medical Center

Reviews 8

AN

Angela A.

As a patient who had a cesarean birth NINE years ago, I am not welcomed to labor at this hospital. VBAC is not permitted at this hospital. My body is a powerful vessel, designed to birth children. My patients right to choose is violated and my womens rights are violated by this hospital. This hospital was made to care for patients and handle emergencies. They do not have 24 hour anesthesiologist on site. They do not have the proper staff to handle emergencies. According to the ACOG (American Congress of Obstetrician and Gynecology) this hospital has outdated policies. Because this hospital (and all of the other hospitals in Highlands county) will not accept me as a patient, I am having to find a hospital 2 hours away to deliver my sweet baby. I will not be able to use my trusted OBGYN, I will not have my family with me, I may be traveling alone, in labor, for two hours to arrive at my destination. I also have the choice of a home birth, which is risky with no present medical staff. A hospital is supposed to make patients feel welcome and safe. I feel neither with this hospital. Something must me done. Highlands county is lacking on their medical staff for emergencies in these hospitals. One star from the woman who was shunned because of a prior surgery.

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A

A Private User

Intensive Care was amazing. Wonderful care. Once off the Unit, beware. No one calls you back. No one tells you what is going on. Your elder person sits and waits for the end game. Danger Will Robinson... If the nurses or doctors would have taken half the care the ICU staff did in communication, the transition would have been better. The case management from inpt to long term was deplorable. They dont appear to give a hoot or are in any way wanting to work with distance families despirate to keep up or know what is happening. Good luck to anyone getting discharged to long term rehab. You will have NO WARNING AND NO NOTIFICATION!! Beware of the discharge coordinator Corrine. She makes no effort to contact family who can advise local parents or family. It goes thand in hand with the NON COMMUNICATION from the MOMENT my mother was transferred from the ICU to the medical floor. She cant swallow, she cant speak in more than 3 words in a row, and you guys think she is good to go. Lovely. I know there are two sides to a story, but you saved my mother in ICU, now you have hurt her in the post op phase. Good luck with refiguring your care plans.

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ST

StoneSolid Productions

Zero Stars. They dont deserve the 1 star but you have to rate it something just to be able to hit the submit button. My husband who was being treated by Florida Cancer Specialist and Moffitt, went to the ER when he had to jam two fingers down his throat to breathe and to stay alive while under going throat and neck chemo and radiation. The ER doctor who informed my husband of his credentials, and his diplomats, and how he sits upon the board of directors: Advised my husband there was nothing wrong and how there were more pressing matters in the room down the hall while another man was having a stroke. Not being dramatic, my husband almost died at the house. My husband requested his cancer Doctor and his cancer Oncologist be contacted because the radiation/chemo combo had shrunk his throat muscles to the point he could not get oxygen. Now they own Florida Cancer Specialist, scary! The ER dicktor, sent him home. Hours later it happened again. F this place, and Christian my ass!

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DA

Dat Viking

I went here by ambulance on a Friday night when I had a miniscule tear in my knee, causing my knee to lock in position. I was in a tremendous amount of pain, and movement as little as moving my toes hurt more then words can describe. I knew this was the problem because I had been through it before in 2010, and the surgery was unsuccessful. It was about midnight when I arrived and was informed that the MRI technicians had left for the night, and that there wouldnt be another MRI tech available until Monday morning. ridiculous? very much so. I was then handed a bag of ice, and a handout on how to care for a ankle sprain, what a joke, and sent home.The nurses were very uncaring, and disrespectful. I even had a nurse laugh when she tried to move my knee and I was brought to tears! ..and now I just received an astronomical bill, for an ice pack! I had no IV, no X-rays, nothing! I beg you, go anywhere, besides here!

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BR

Brittany Williams

I went in on Monday the 17th for sciatica flare up . I had no choice to go there because my insurance card had no doctor correctly assigned to it.. Mind you i went like 5 weeks ago and was diagnosed with sciatica. They sent me home with muscle relaxers and naproxin. It barely worked. I ran out kept getting flare ups. Went in talked go the Registered nurse. Explained to her i have no doctor right now the medicine i ran out, it barely worked. 20 mins after my xray came back. She came in and told me im discharged and to take aleve or ibuprofen and gave me 3 day supply antibiotics. Did not consider what i told her to begin with. Seems like polk county doctors dont take some patients seriously. Im from up north. New to the area 5 months now. Its ridiculous how they just sent me home and told me to take ocm.when i clearly told her nothing was working!

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JE

Jen Barberree

Rude, rude, rude... Not only are they rude in the hospital, but in public... As an employee walking around in your monogrammed scrubs advertising your hospital, they need to understand that they are a face in the community which is supposed to not only save lives, but set a positive role standing in the community. Not only have I sat next to Florida hospital staff where I here them bad mouthing patients, but they also do it loud enough in the ER for patients to hear. Now imagine the person who is there to have someone help them and all they are hearing is how awful they are. Wow... Thats how our health providers and care takers think of us? Sick so sick... Then when I called to explain to the charge nurse what I over heard, whos name was candi, she quickly told me that it wasnt her staff and hung up on me.... Wow

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MA

Mad Hatter

Give ER Doctors coloring books your patients will be better off for it, or maybe teach the ER Doctors to read the medical charts, playing 50 questions is NOT the way to get answers unless they are first time patients . advise ................. do not trust these ER Doctors they will tell you your dying when all you need to do is fart, very untrustworthy you need a second opinion from a Doctor you trust, beware though the ER will attempt to set you up with their own Doctors to give you a second opinion, some will be honest others wont it is about the all mighty dollar with them, no insurance means no money means they dont care, Medicare or Medicaid theyll attempt to drain the account dry, Non-Profit my arse !

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G

G John

For all new job seekers there! My father was there, in this hospital, overnight. The nurse, who was my friend for years, sat down and broke in tears, telling us how management scared him by disciplinary actions. He cant move out from the area, because all his family is here. Everybody there is overwhelmed. New people are being hired again and again. I guess, management needs to show "work" and "education", as well as get and circulate money, otherwise how "the big brother" will issue money for the bureaucracy machine of this hospital? Such dying area, as ours, needs to survive somehow, so new fresh blood should be in soon. Please, do not come, you will be disappointed and waste your money and energy! Sad!

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