Spring Hill Eye Center

11025 Spring Hill Dr, Spring Hill, FL 34608, USA

Category:	Contact Lenses Supplier
Address:	11025 Spring Hill Dr, Spring Hill, FL 34608, USA
Phone:	+1 352-683-3937
Site:	springhilleye.com
Rating:	3.5

Location

Photos 6

Reviews 10

Sy Weeks

The staff hover over you like you are going to steal something and treat you as if you are a kid. They only sell the demo models from the shelves and expect you to pay full price still, WHICH IS OVER FULL RETAIL AFTER THE 50% OFF! They more than double the price of all frames and then run a 50% off sale to make it seem like you are getting a deal. She even pulled out a large bin from under the counter FULL of loose frames and expected to find me a new pair of frames from there as she shuffled them around in the giant bin, I just had to walk away and look at the shelves some more, LOL. Finally we picked a pair from the shelves (no lenses needed because by now I realize that I cannot leave something like that to these people but I did really like the frames), stood around for a good 20 minutes waiting for her to finish with another customer. Okay finally she is done, standing there at the counter with cash in hand, ready to buy a pair of frames from her, she hands me two papers to fill out my personal info such as my address, phone and email. She then proceeds to go help another customer who was there for warranty repairs. Stepping over dollars to keep pennies... Needless to say, we walked out and will NEVER go back. Did manage to snap a pic of the frames I liked and when we got home I bought them online BRAND NEW RETAIL FOR $10 LESS THAN THE PRICE OF HER USED FRAMES AFTER THE 50% OFF DEAL! You cannot have 100s of people try on your frames while finger banging them and then expect to still charge OVER full retail price for them. How is that right? It is no wonder small business never survive with business practices like these. Oh and there was a guy behind the counter who totally ignored us and did not even raise his head while I spoke him, what a lose.

Phil C

After reading some positive reviews, I decided to bring my 6 year old daughter for her very first eye exam. She seemed to be holding her books a little too close to her face, so I thought glasses might be necessary. Dr Jung saw her promptly upon arrival which was great, but thats where the positive ends. He was not at all personable and never asked my daughters name or any questions to make her comfortable. He got right to the exam, which would have been fine, until he proceeded to put drops in her eyes. He did not explain what they were for or ask my permission to do so. When I asked what the drops were for, he said "to dilate her eyes", and "it will wear off in a couple of hours". I explained to him that she needed to go to school after the appointment, and he seemed unconcerned. I then said that when I have an eye exam, I always have to say whether or not I want my eyes dilated because it makes everything very blurry. I asked why he didnt ask me, or at least explain what he was going to do beforehand, and he just shrugged it off and said "its important for the exam". I was unhappy to say the least, but decided to bring her to school and informed her teacher that she would be unable to read for a while and should stay in at recess, but that it would wear off in another hour or so. Well, I picked her up from school 6 hours later to find she still could not read, missed a test, and was complaining of a bad headache and things being blurry still! I called the office and spoke to the eye tech named Pat who was very sweet and informed me that it could take over 24 hours for her to see clearly again and be able to read or tolerate bright light! Needless to say, we will not be going back. This doctor is NOT recommended, especially for children.

Tevia Hale-Woodie

Spring Hill Eye Center is the best!!! I have seen Dr. Jung for years and I have always received very professional and personable care from him and his wonderful staff! They have always taken the time to answer any questions or concerns I may have! The office is very clean and well kept with plenty of reading material! I would highly recommend checking out their modern array of popular frames in the optical! I have always purchased my glasses from the office and I receive many compliments on the style and I love the way they fit! Spring Hill Eye Center has been the greatest eye care experience and I would recommend Dr. Jung and his staff to anyone who is needing eye care!!!

A McNeal

Awesome Dr. very thorough and knowledgeable. Very personable and doesnt treat you like you are just another number! The staff is very nice and helpful. Wonderful office and by far the best selection of frames in town. Best experience at this eye doctor I have been to and the education you receive from the Doctor to even the opticians while choosing your glasses succeeds all my expectations! I will be a long time patient for sure and will pass on the word! Ive been to other places in town and this office is by far the Best!!! Thank you Dr.Jung and Staff for a great experience!

Lisa Young

The worse customer service ever. Especially from Kat who was down right rude when putting my information in the computer and then the way I was talked down to, over a referral, never once asked me how important it was to see him today. Completely nasty old ladies that were snobby. Better work on that your customers will slowly die off. Oh and if you had been nice I could have easily paid for the visit, I also have care credit. Needless to say I will not be calling for a follow up.

Nancy Jones

Intelligent, professional, and friendly care received at Spring Hill Eye Center. From a thorough eye examination to the selection of my new prescription sunglasses; all were done with excellent care. The highest of recommendation for Dr. Ian Jung!

Ryan Hill

I took my older daughter here and they were very good with her and set her at ease throughout the process. When I tried to take my younger daughter here, insurance had changed so I have to find somewhere else. they do not take Cigna insurance.

Richard Sundell

Everyone there was very nice and helped me quickly. They were also honest with me when picking out my new frames to help me get a set that would look good on me.

Carmen Anaya

The customer service was great and they took really good care of me. I recommend this place to everyone.

chris morris

Very friendly and great service