Related: | heaven eye care |
Category: | Optometrist |
Address: | 305 Brookhaven Ave #1110, Atlanta, GA 30319, USA |
Phone: | +1 404-816-8889 |
Site: | reflectionseyecare.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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E Moore
We had just moved to the area, and I was looking to have my new glasses prescription filled here. I picked out the frames, and was ready to order my new glasses. My insurance covered progressives both a standard or upgraded lens. When I said I had trouble with my current glasses, the lady suggested an upgraded lens. I said OK lets order that one. She couldnt give me a price on that one, and claimed it was because she would be revealing what the insurance company reimburses if she did. She suggested I get the lower quality lens, and if I had issues could upgrade to the other lens and pay the upgrade charge. She couldnt tell me what that upgrade charge would be. I said I didnt want to waste time having my glasses made one way only to have them made again, so I wanted to just skip those steps and order the upgraded lens. Again, she said I cant give you a price on that one because of "revealing what the insurance reimburses." I walked out not ordering anything, and then called my insurance company to tell them the situation, as Reflections is a preferred provider. The insurance company called them to try and understand what the issue was, as my insurance covered an upgraded progressive. The lady at Reflections now told a different story to the insurance company. Bottom line is this place is either shady, or doesnt know what they are doing. Find another place to take your business.
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Mel W
Rude People: I was asked to pay 780 dollar for prescription glass including insurance. I get my prescription and got my glass from another eye care center for 343 bucks including insurance same progressive lens. Guess what? the prescription I got from reflection eye care was wrong and it is for stigmatism. When I call back to see my prescription is correct I was told by Vanessa Maldonado to come in a week. I paid 75 bucks at lens crafters and check my eye. order another prescription before the 1yr warranty expires. I have never write a review or I dont know what stigmatism was. It is not fair to treat your patient this way unless, they bought the prescription glass from your place. I have a right to get my prescription any where I want. The optometrists are required by law to give me the prescription but they gave me the wrong one so I can suffers since I am taking they business some where else.
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Tiffany Kirst
If you are looking for the excellent eye care, you can’t go wrong with Reflections Eyecare in Brookhaven. Dr. Brian Schultz is professional, and very well versed is his field of optometry. He takes the time to explain everything to you in terms a layman can understand. You will be extremely confident in his skills. The entire staff is amazing! If you need a pair of glasses, the staff will take their time to consult with you on the best styles and choices for you. Then they help you in choosing a pair of frames from their vast selection of frame choices. You will also be impressed with the short turn-around time it takes to create your custom glasses. Simply look no further; Reflections Eyecare is the best choice for all your eye care needs!!!
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Chris Wade
Goodbye big chains. I had a fantastic experience during my first visit. The staff was fantastic and friendly. The eye exam was pleasant as I was informed of everything to expect before each test. Dr. Brian Schultz is extremely professional and took the time to explain everything to me. I never felt rushed and yet I was out of there in way less time than I expected. As far as choosing new frames, Mark is as good as it gets. He offered his professional opinion as I tried on a number of pairs. I am extremely happy about the new frames. I spent less time and money and feel I received more attention to detail than I have ever experienced from one of the bigger eye centers that I have visited in the past.
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Nicole White
Dr. Schultz was awesome. Very thorough, takes time to explain things to you, gets to know you - and hes funny!!! I didnt catch the younger girl in the fronts name, but she has curly hair and was AWESOME - she helped me pick out a new pair of glasses. She was really good with picking something out that worked with the shape of your face - I had never been anywhere where they help you pick your new glasses like that. She is super honest too when trying them on which is appreciated since you dont want to be walking around with ugly glasses on :)
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Catherine Z
Had an appointment recently and realized afterwards that I didnt have the receipt/invoice of the services rendered- which I like to hold onto for record-keeping purposes. I had to request the emailing of this receipt about 6 times total (via phone and email) throughout a week to finally obtain it; it was redundant and time-consuming. Reflects badly on this clinic (no pun intended)- how am I to trust a clinic with my eyesight, when they cant be bothered to do something correctly that only takes 5 minutes?
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Marc Rutherford
Always a great experience at this office. They are friendly and considerate of your time. Some of the reviews I have read have been way off. Cant please everybody all the time. In order to get the best care takes time and patience is a must. Dr Schultz completes a very thorough exam to make sure there are no issues. The staff answers insurance questions to the best of their ability. I highly recommend this office if you want outstanding patient care!
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Ramona Sandro
This was such an amazing experience. The store is nice and clean. The young lady at the front desk gave me great directions and I was pleasantly surprised by their selection of frames. The doctor was very thorough and professional. He explained everything in detail and made great recommendations for my eyes. The staff was very easy to deal with and they helped me find a cool pair of glasses. I will go there anytime and I highly recommend them!
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Judy Nave
I recently had a very good experience with Reflections. I arrived at the store about 10 minutes after it had closed. The owner, Mark, was still in the store and saw me at the door. He opened up and spent an hour with me – even though he was still at the store only to handle some matters before he went on vacation the next day. Reflections has great customer service.
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A Private User
I had a great experience with Reflections Eyecare! Doctor was very patient; Mark helped me to pick out the frame in my price range and that looked great on me. I received my glasses in less than a week and I am very happy with the service!
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James Lemansk
Excellent selection on designer glasses, but very pricey and the billing process at the end was a nightmare. It took another 40 minutes just to figure out how much I owed, then I still got a bill in the mail for $10... come onnnn
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Christopher Heitman
Had a great experience today with Reflections Eyecare. The staff was welcoming and Dr. Schultz was very thorough during his exam. I would recommend them to anyone looking for eye care needs. Thanks guys!
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A Private User
Really top quality frames, service and location. My husband and I both got glasses and contacts from there and were both very impressed with exam and staff. Great job guys!!! Will be back.