Category: | Dentist |
Address: | 3069 Clifton Springs Rd, Decatur, GA 30034, USA |
Phone: | +1 770-593-3426 |
Site: | lovenewsmiles.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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jasmine martin
The staff is not professional at all! I was desperate and in pain when I first visited them in 2015 and that experience was not so good because the pain medication that I was prescribed was not working but back then they didnt even have a working contact number. It was some kind of message line were you you couldnt actually speak with a real person, so I left a message anyway explaining my pain and NEVER received any type of call back. Over time they would call looking for ppl to their office for service and send you these random text messages so I decided to give them another try. After speaking with someone from their office who had given me an appointment date and time but it was almost a month away. The day before that appointment I called in to verify and was told that there was nothing scheduled for me and the person that I spoke with didnt ask any questions to see if I needed any immediate assistance or anything of that nature I was just to given the next available appointment and after I declined to wait another month for the appointment her response was "Well, you have a nice day". From my first visit to this experience I feel that they are more about "making the money" than "providing great service" and they are just not professional at all.
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Samuel West
The staff was amazing everything was perfect I felt like I was at home through my troubling times with my wisdom teeth they made me feel at ease that they will take care of me it was quick also easy . I felt like more than just a client or a dollar sign I felt as if I was a friend or family member . And even though my mouth was numb from the pulling of my teeth I left with a smile . It was GREAT I cant wait to go back for my 6 month cleaning . They need more stars because just 5 doesnt do justice :)!!!!
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Viola White
Dr. Ida and staff are the most attentive and professional team Ive ever experienced. In addition, I absolutely love how they have been with my children, so much so that my son has a crush on the hygienist, LaTonya, and looks forward to cleanings. They offer a very nurturing environment. This practice is truly a Class Act!
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Tricia Manning
Tonya cleaned my daughters teeth and educated her on oral health. It was a level of real service I could not achieve at a childrens dentist. Dr. Lanier was personable and knowledgeable. This practice has a bedside manner I havent seen in a doctors office in years.
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Robin Emery
The staff is very friendly and professional. I was made comfortable during my procedure and the Dr. and dental hygienist kept me informed at all times throughout the procedure. I would highly recommend this practice for your familys oral care!
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Patsy Moore
Had dental cleaning 6/5/17. Very friendly staff!! Dr. Lanier is very thorough in examining my 6 months cleaning after my hygienist did an excellent job. Yes i give a review of very pleased!! Thanks Dr. Lanier & Staff. Patsy M.
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Lindsay Bentley
Dr. Lanier and get staff are so kind and so calming, they put a wuss like me at ease every time. If going to the dentist makes you as uneasy as it does me, I definitely recommend coming here to alleviate your fears.
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Howard Scales
they have a wonderfull dentist that made my exprence almost pain free the first needle is the only one I felt after that everything else was paying for a he is the only one I will let pull my teeth now
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artsy choci
Excellent customer service. My experience was awesome. I drove 500 miles to visit this Dental Angel. Dr Lanier. She is God sent . Her work is the BOPE....Best On Planet Earth.
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jeanine merritts
It was my first visit the over all visit was ok but the wait time was an hour and 15/20 minutes I thought that was not a good impression to get a potential new patient.
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Thomas Boone
The staff at New Smiles are Professional, and they are always smiling and in a good mood. They keep my grill (teeth) looking great which means I look great.
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Miranda Beedles
Professional and friendly staff. Dr. Lanier is always passionate, attentive and extremely gentle. I always love my visits. Thank you ladies.
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Demetrius P.
Tonya is the best.... I love them all especially Dr. Liner.... Tonya is the only one that has been doing my cleaning and I love her!!!!
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Katisa Johnson
Waiting time was little to nothing! I like how my teeth are cleaned for my routine oral cleaning. I like the x-ray machine they use.
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Clinton Brown
Excellent service and a caring staff that goes the extra mile to make sure that you are comfortable and provides top notch service.
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Carol Coles
Professional and caring staff who have your best interest at heart. It is a clean environment and close by. Ive got my smile back!
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Janelle Clarke
Everyones review is a LIE! They must be deleting the honest reviews..do not waste your time....literally...HOURS of your time!
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Wanda Thomas
I love New Smiles... I have been a patient for 8 years and I am always pleased with my services. Keep up the great work.
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John Palmer
Dr Pittman was fantastic and Brea had exceptional customer service skills. Dr Lanier has a top notch dental office!
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Sheila Turner
The staff was very professional. My appt was on time as scheduled. I would highly recommend this dental office.
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Tiera Duvall
They truly care about you. My teeth not only feels refreshed, but my spirits do too. Great staff!
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Teresa Hamblin
The hygienist was very informative and helpful. I felt more confident in my smile after leaving.
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Paul Wilson
Great attention to patients and very patient in explaining procedures. I will continue to return
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Alexis Morris
My family has been going here for years. The staff is pleasant and makes you feel like family.
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Gerilynn Taylor
Very professional and friendly staff and relaxing atmosphere, as well as a clean office.
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Naomi Allen
Well pleasing - sorry I did not make the decision to make New Smiles my dentist before.
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Michelle Bing
They did good very nice environment the employees are awesome... Thank you much!!!
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Dorothee Nantambu
Tonya has been my hygienist for a long time. She has always done a great job!
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Eduardo Osavio
Great staff and informative technicians. Thanks, Sandra.
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Cynthia Robinson
Very good staff. Well informed and very professional.
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Patricia Hamilton
Great office staff and technicians.
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ShaVon Hale
Wonderful Service!!!
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Brittney Cook
I liked everything.
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Norma Brown
Very pleasant
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denise womack
Great staff
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Lavette Bellamy
Excellent
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Randall Gallagher
Great