Category: | Dentist |
Address: | 114 Mirramont Lake Dr, Woodstock, GA 30189, USA |
Phone: | +1 770-592-7000 |
Site: | simplesmiles-dentistry.com |
Rating: | 4.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed |
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David H
Terrible experience today. I received a coupon in the mail to have evaluation, x-rays and cleaning for $99. On the day before the appointment, I called Simple Smiles to clarify what the coupon covered and shared with them that I did not want and will not do a deep cleaning. All I wanted was a regular cleaning. Well, after the xrays and exam Dr. Lee came in and said that she would not do the cleaning because I needed a deep cleaning. I asked her to go ahead and clean my teeth since I paid the $99. I explained to Dr. Lee that I dont have insurance and just simply wanted my teeth cleaned, but she refused stating that she had to refer me out to another dentist to do the deep cleaning. I asked again if she would go ahead and do a regular cleaning of my teeth and that it would not do any harm? Nope - Dr would not do a regular cleaning. Bottom line...I feel they send out the $99 coupon just to get new patients with no intention of doing the cleaning. I understand the upsell but I ask - WHAT HARM WOULD A REGULAR CLEANING DO? I can do the Deep cleaning later. Again I think they just want people to come in with the promotion - and not spend the resource/labor time to clean teeth and not get any additional business. I wont go back to Simple Smiles and feel that they owe me $99 credit. Thanks for NOTHING! I will go back to my regular dentist.
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Ty Stovell
My ongoing experience at Simple Smiles Dentistry has proven to be consistently friendly and professional. It begins when I check in, and continues with all aspects of my visit. They keep me informed of the condition of my teeth and gums, and the give me instructions of any appropriate actions I need to take for maintenance and prevention. Also, they are up to date on the latest technology. My dental hygienist is a pro and Dr. Lee is focused on friendly customer service while maintaining a environment of high standards. Thanks for keeping me smiling!
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Sonya clark
I love this dentist office. This has been my third visit and each visit has been great. The members in the office are very friendly and very accommodating. They are very thorough with the services they offer and make sure you fully understand any treatments that are needed before you leave the office.
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Jeff Basso
My dental technician, Fantasia, is very thorough, informative, and conscientious. Thanks to her, Dr. Lee, and the courteous Simple Smiles staff, especially Robbie, Ive learned how to better maintain the super clean teeth I leave with after every checkup!
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Dr. Ray Caputo
Good experience, staff is accommodating, Dr. Lee has a professional demeanor and gentle hand..... the appoiappointment started on time and finished with no delays. They discussed costs before starting care... I will return and refer my wife...
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Richard Myles Donahue III & Richard White
Great Group of people to work with. They were incredibly kind and very professional. They didnt try to sell me on any services I didnt need and they have a lot of options to make appointments very accommodating. I will definitely be back.
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Christen Gilstrap
Absolutely the BEST dental experience Ive ever had! Everyone is so friendly and welcoming they really make you feel at ease. For the first time ever I am looking forward to going to the dentist!
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Audrey Mccalla
Been a patient for several years...Dental hygienists are very conscientious and Dr Lee is thoughtful and helpful explaining what needs to be done. Everyone is friendly.
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Ti Nguyen
Great in all, staff is super nice but we had a little problem at the front desk. But she spoke to someone higher than her and everything was peacefully resolved
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John Marshall
Excellent staff, professional in all respects, all updated and modern equipment, fully explain everything and work with the insurance. Absolutely the best.
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Dave Hassan
Love these people they always help when you need them. Had a toothache today. They booked but getting me in anyways. I would recommend them !!!!!!
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Leanna Dinh
The staff was very friendly and professional. I was in and out within an hour as a new patient. Highly recommend :)
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Diana Ford
Professional and painless, keeping my smile as healthy as possible. Great dental team.
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heather michalski
Quick, easy cleaning. Professional and courteous care from start to finish.
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Dallas Ornelas
My mouth is in more pain since I left there then when I came in
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Alvin Watson
Great doctor and staff. I highly recommend!
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Owin Viceroy
Awesome experience! Best staff!
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X X
Great people great place ❤️
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Karen Meucci
Timely and professional.