|Address:||1323 N Dunlap St, Savoy, IL 61874, USA|
|Working:||7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed|
We have been exceptionally fortunate to discover SportsVet Animal Medical Center. As parents of a 3-year old Chihuahua named Rusty whose knee caps refuse to stay in place, we sought advice from veterinarians in St. Joseph and at the University of Illinois Veterinary Clinic. Both told us that Rusty would probably develop arthritic knees later in life if his existing situation was not corrected. We certainly dreaded putting energetic little Rusty through the ordeal of surgery and the long period of confinement during his recovery. We spoke to a trusted friend, Connie Wilson, who grooms two of our other dogs about Rustys situation. She suggested that we should consider getting another opinion from a veterinary clinic that specializes in orthopedic surgery - SportsVet and its surgeon Dr. Steve Jacobs. We were instantly impressed by the welcoming atmosphere created by the the staff at SportsVet and by the faith and confidence that Dr. Jacobs instilled in us. We made an appointment before we left and began preparing special accommodations and treats for Rusty that would help ease him through his long convalescence. Of course, we dreaded bringing Rusty the morning of his scheduled surgery. We left him at 7 am and then waited to hear about the outcome . At 9 am Dr. Jacobs called to tell us that his careful examination of Rustys knees during the preoperative sedation revealed that surgery would not remedy Rustys special condition. He did, however, advise us to watch Rustys weight and to supplement his diet with glucosamine and chondroitin sulfate. We were so relieved that a non-invasive solution could at least ameliorate Rustys condition. Someone else could have performed the surgery, and we would never have realized that it was not only unnecessary but also probably detrimental. We are so indebted to Dr. Jacobs for his honesty and integrity. He sacrificed a surgical appointment and the income from that appointment. Instead he saved ebullient little Rusty from the pain and debilitation of a surgery that could easily have impeded rather than enhanced his mobility. Rusty was playing and frolicking this morning after yesterdays cancelled surgery. If he had realized how fortunate he has been to be a patient at SportsVet, he certainly would have played even more exuberantly.
I have been going to SportsVet Animal Medical Center for over 3 years now (I have two miniature dachshunds and a cat) and will never go anywhere else, ever. Just by walking in, you can tell that the energy there is great. All of the staff is wonderful, especially Ashley! Shes always so helpful, happy, and patient! Whether its a minor concern or a serious emergency, the staff at SportsVet always works hard to get my animals seen the same day that I call; they even stayed late to wait for me one time! During my pets visits, Dr. Jacobs is present the entire time, and carefully explains everything that hes doing. Before and after each visit, he even takes the time to really bond and build trust with my pets. All of my fur-babies are extremely fond of Dr. Jacobs, especially my cat, Maybel. She just loves him! After my pets exams, Dr. Jacobs thoroughly answers all of my questions, and I usually have A TON. He is always extremely professional, and he never rushes because he wants me to understand whats going on with my pets. I know that my animals health and well-being is always SportsVets number one concern. Dr. Jacobs has even personally called me to make sure that my dachshunds skin irritation was clearing up properly. Out of all of the previous vet clinics that I have been to, I have never had the veterinarian take the time out of his or her day to personally call and check on my animal; the receptionist or one of the vet techs would (maybe) call, but NEVER the veterinarian, and thats how I know SportsVet is different. SportsVet REALLY cares. SportsVet is hands down the best veterinarian clinic that I have ever been to. I would (and do) recommend this clinic to anyone and everyone. My pets love SportsVet, and so do I!
You wont find better Veterinary care anywhere. I cant begin to say enough wonderful things about SportsVet. I am a long time animal lover/caregiver who has lived in multiple states, with animals that have had various medical issues and have therefore used numerous veterinary practices. SportsVet is at the top of my list. Being new to this area, I was looking for a vet for my 11 yr old Jack Russell Terrier who has numerous health issues including epilepsy. I wanted to "interview" some practices before committing to a "wellness visit". So I stopped in to speak with the staff. Katie, who is the Office Manager, was very courteous, professional and knowledgeable. She was more than willing to answer ALL of my questions regarding their practice philosophy, pricing, hours, staffing, and listen to my needs. Everywhere else I had called or stopped in had treated me as if I was an inconvenience to them by asking questions regarding potentially becoming their client. Katie "won" my business on the spot. Then when Spike and I went in for her first visit, we were treated to more excellent, compassionate, kind care. Dr. Jacobs was great with Spike (who has come to hate going to vets as she has had to go frequently) and was very willing to discuss her complex medical history as well as my current needs. The vet techs and support staff were wonderful as well. And a bonus to the wonderful care is that their pricing is VERY reasonable!!! Go to see them, you wont be disappointed.
My fiancé and I recently adopted a 2.5 month old mixed puppy, and needed to find a vet for him to continue his vaccinations and other routine care. Having first moved to Champaign not having a pet, we werent sure where to go. After a lot of googling and review-reading, he and I thought wed give SportsVet a try, and are more than overjoyed that we did! The staff is extremely friendly and knowledgeable. Everyone was very welcoming and very attentive to what our puppy needed and will continue to need, as well as being very willing to answer any and all of our questions. SportsVet made us feel extremely confident in them and their dedication to making sure that all of their pets are well treated and taken care of, as well as their owners. One of the staff, Katie, even had her own dog behind the reception desk just chilling out! It was great and definitely the kind of thing we wanted to see; it made the vet seem more like a welcoming, family-style institution rather than a sterile, dehumanized hospital type vet. The place was very clean, too, while also maintaing the comforting and comfortable aspects. Our new puppy was more than comfortable there with every new person he encountered! As long as we live here, we will definitely keep going back to SportsVet! We would both recommend them to anyone and urge anyone reading this who may have been in our shoes with a new puppy googling where to take him for his care to definitely give SportsVet a shot! You wont regret it!
As a new client at the SportsVet Animal Medical Center, I believe I have found a new family! Katie was considerate, compassionate, and caring. She seemed to understand the anxiety a nervous "mom" was experiencing as I left my precious family member in the care of others. Katies emails and phone calls to reassure me that my dog was in good hands was greatly appreciated. Emily was very knowledgeable and an expert in explaining details of the procedure in a way that was understandable. Bri was respectful and kind as she helped escort my three dogs to the car. Dr. Jacobs was understanding, engaging and nurturing. Kind, gentle and genuinely interested in the care and treatment of animals. Dedicated to serving his clients and providing follow up calls after a procedure. I truly trust the extremely competent and knowledgeable staff at SportsVet and look forward to Dr. Jacobs providing future health care needs for my dogs. In my opinion, SportsVet provides a totally positive, professional and personal experience from the moment you walk in the door to the time you leave.