Category: | Animal Hospital |
Address: | 572 S Bartlett Rd, Streamwood, IL 60107, USA |
Phone: | +1 630-540-2490 |
Site: | nwexoticvet.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–12PM 9AM–7PM 9AM–6PM 8:30AM–1:30PM Closed |
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Shannon McGovern
I had bought my second chinchilla from a breeder. Within a week of having her, she began to have seizures. I googled an exotic vet clinic and came up with the Northwestern Exotic Vet Clinic. I called them right away. The woman that answered the phone was sweet and caring. They told me to come in right away. When I arrived there, they greeted me pleasantly and took me straight back to look at my baby girl. They let her run around for a good hour to see how many times she would have a seizure. They ended up diagnosing her as having epileptic seizures put her on medication right away. I had called the breeder that I bought her from and told her what had happened. She began denying it and saying that it was my fault. The doctor and staff stood behind me and defended me when they woman began accusing me of doing something to cause the seizures that my chinchillas was having. They are an amazing vets that treats animals as part of the family and not just another pet. I moved out to Chicago and I will still continue to make the commute to Streamwood because these are people that I trust with my Chinchillas. I couldnt imagine going anywhere else.
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Katelyn Phillips
I have been taking my rats here since they were little. My little kellin ended up being diagnosed with heart disease, but the team was super supportive and very friendly. I ended up having to put kellin to sleep 3 months after, and even then, they kept their doors open far past closing. A few weeks ago kellins bother passed away at 3 years old due to old age and sickness. I had moved before this and took him to another vet to be put down. They wanted to charge me almost 300$ for creamation. Luckily, northwest only wanted to charge me 60. And even though i only went to them for cremation, they still hand wrote and sent me a card, letting me know i was in their hearts. These people have always been so sweet and caring, its not about money with them, its about their customers and their pets well being. I cant tell you how many times they allowed me to make a payment plan because i had no money until a week after that. Top of the line vet, would recommend to everyone.
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Wealthy B
I was faced with making a hard decision to put my cat to sleep because my cat was going pee pee on the couch and there seemed to be no hope of changing the behavior. I knew that my cat had a problem jumping and other vets just shrugged and didnt seem to care or offer any resolution. I decided to go to NW Exotic Veterinary Clinic to most likely have my cat of 15 years put to sleep. I was met by very knowledgeable staff who genuinely cared and showed an interest to help rather than just put her to sleep. The Vet gave her an exam, was extremely compassionate and took the time to look at the root of the issue. She then prescribed a pain killer and anti-inflammatory to see if that would help.... This was the first person to show any form of interest in helping my little girl. I cant thank them enough for their professionalism and compassion. Thank you!
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Michelle Daskalakis
My ferrets blood sugar had dropped low and she was unresponsive. I rushed her over here and even though I was a new patient, they took care of her right away. Everyone there showed how much they cared about her and I felt good leaving my ferret in their hands. They called me and gave me updates and most importantly, they saved my ferret. Im bringing the rest of my ferrets here since I used to drive all the way to Naperville. And the prices are so reasonable!
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Jerry Jurewicz
Dr Grabowski and her staff are the best! Our Chameleon was near death when we found Northwest Exotic and we are so glad we did. Very few veterinary clinics treat exotic animals. The nationally known pet store where we bought our Chameleon at was clueless. Dr Grabowski and her staff have the expertise and lots of love for their patients. Thank you!
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shabbydeb
I have 6 exotic birds -- Cockatoos, Amazons and a Conure. The service is wonderful, the pricing is really fair, and I trust Dr. Mary implicitly. She is the most caring and best bird vet in the area!
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Raymond Rusovick
This Vet is the Best Avian and Exotic Vet you will ever trust your animals to. They handle all animals as if they were their own. Everyone their is kind, compassionate and caring.
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Z chanelle
These ladies are beyond excellent with my macaw!!! (And he is a stubborn macaw!) They handle him with so much care and are very knowledgeable!!! So grateful for them!!
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Brian Kirui
They are very nice people here...they do a good job too
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Steph Mitchell
They are amazing and super sweet.
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Michelle Gomeztagle
Never answer the phone