Ruskin Animal Hospital

Reviews 6

MI

Michelle Lowe

While the staff are very friendly, it seems they try to hit us with additional unnecessary costs Every Time we schedule boarding. We take care of our dogs. We make sure theyre updated on their vaccines. We moved from Texas last September. We gave the hospital all the records from our previous vet. We were understanding when we were advised that our dogs needed influenza vaccines even though we never had that vaccine in Texas. New state, different elements, so we had them updated. We know when we have to get our dogs updated. Weve had to schedule for boarding a few times since we moved to Florida. I called today and apparently theres a new influenza strain and they are pretty clear, they wont board our pets until they are given the new vaccine. Also, we found worms in one of our dogs stool a couple of months ago. We brought her in, had the stool tested and she was treated. She has no worms. However, they are requiring her to be tested again before they clear her for boarding as well. Again, fishing for more costs. I never experienced this with our last vet. And our vet also had a boarding service, and they were good. It was so simple. Every time we call for boarding at Ruskin, its like they look for additional shots and additional costs and hold our feet to the fire before we can board with them. We gave in the first 3 times because their boarding is pretty reasonable. But its not reasonable when our pets have to get more and more shots. And it seems to always relate to the influenza. Were going to be looking elsewhere for another vet and hope they offer boarding services too.

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Leslie Forrester

I switched from another vet to the Ruskin Animal Hospital because I was dissatisfied with the prices and service of the last place I was taking my dog and cat. I have seen several of the vets, but Ive had the best experience to date today with Dr. Waldy. I came in without an appointment first thing in the morning (not a normal or recommended practice, but they worked me in) because my dog, a 20 lb poodle/husky mix, had tangled with a (non-poisonous) snake the day before. After a tense evening, I decided that overnight emergency vet care wasnt warranted in her case because it had been so long since the incident and the swelling was at a lymph node site, so she was fighting off the effects on her own. Dr. Waldy took his time, understood the issues and gave me instructions and dosages regarding over-the-counter medications to help as well as an antibiotic and a prescription. He even shaved the lymph node site so it would be easier for me to monitor her progress, gave me honest assessments about the seriousness of the situation, and kept the costs low by recommending I fill the prescription rather than take the non-antibiotic home directly from the vet so that it would be more cost effective. They always send me reminders and seem to genuinely be glad to see me and my animals when I come in. Its out of the way for me, but I will continue to journey to Ruskin to see this practice because of the service, prices, and what they give back to the community through C.A.R.E. and Dr. Otts Off Leash Dog Park. Thank You!!

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MA

Marshall Robinson

Horrible. . . I took my yorkie in here because when i got home from work my dogs right eye was filled with blood.. I was hopeful on the outset because when i called for the appointment they were able to see me shortly after. The tech took the temperature of my dog and weighed him and took notes on the information she asked of me. The vet came in and looked my dog over after shining lights in the dogs eye, he felt around the dogs body. . after enough time elapsed that justified the exam the vet looks at me and says. notice the quotes "i have no clue"... another vet looks at my dogs eye and says. . he doesnt know. . which is all fine and well because i know that sometimes, ya just dont know... but whats worse, is that they charged me $47 for "i have no clue"... this place is not a community animal hospital that aspires to uphold some noble mission statement like caring for the communitys beloved animals in the most caring and professional way... NOT at all. . they are just a vacuum to suck your money from you so they "dr" in the white coat can drive home in his Audi... do they treat animals successfully. . yes. . they do. .and when that happens. . a bill of compensation is owed. . no arguing that. . but to take your animal here and all you get from them is "i have no clue" and a bill for $47 is absolutely ridiculous!!!!!

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Cheri Didday

Since most of these reviews are ancient history, I thought I would review my recent experience. I made the decision today to try another vet, after the second time in getting no response or call back from the office staff. Last week I needed a refill on Heartgard - they said they would call me back - after a couple of days, I called THEM back. When we picked up the Heartgard, we made an appointment for Gwen and asked for a pre-visit pill for her Gwen. (She resists treatment and needs a chill pill before her visit.) Still no call back from them. So this time instead of calling THEM back, I called ANOTHER vet. Dr. Waldy is a wonderful vet and very caring. Its just too hard to work with his office staff. They are not friendly, dont return calls, have the wrong information on Gwennies record (i.e. she is not a Yorkshire Terrier), have billed me wrong and sent another invoice after I had paid for the visit, and once forgot to give me a prescription for an antibiotic that Dr. Waldy delivered to me. Oh, and they are not understaffed-there always seems to be 3 or 4 behind the front desk. If their prices were lower like a clinic, I would understand and cope, but her yearly visit runs around $275.00, certainly not clinic prices.

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MI

Michelle Krasinski

Im new to the area and I took my animals (one dog and one cat) to Ruskin animal hospital for their annuals. We were cared by Dr. Slaughter who is very informative and not only are they great with animals but they are good with people too which you dont always find in a vet. they did most of their testing in house and very fast so youre not waiting all day. I returned a week and a half later to get both animals "fixed" as well as a declaw for my cat. and everyone was so caring and helpful and being that getting my animals fixed was new for me they were very patient with all my questions. I have to say they are by far the best Ive ever been to. And they are so sweet, I get reminders and "get well soon" cards for my animals.

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Katherine Lee

Dr. Langston is very calm and caring veterinarian. My dog had a mastectomy and he did a great job on treating my baby dog. I know Ruskin Animal Hospital is a busy hospital but he never get frustrated or annoyed even though we asked a lot of questions. Also, we never waited more than 10 minutes to see him. I know mastectomy is a big surgery and my dog needed a lot of attention and Dr. Langston was always there for us. Price of the surgery was reasonable too. I highly recommend Dr. Langton to other people who are looking for a good and caring veterinarian. He is great!

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