Ossip Optometry + Ophthalmology

Category:	Eye Care Center
Address:	1921 E 53rd St, Anderson, IN 46013, USA
Phone:	+1 765-649-2278
Site:	ossip.com
Rating:	2.8
Working:	8AM–7PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed

Location

Photos 12

Reviews 7

Matthew Stansberry

Everyone was nice. The place had really great quality testing.The doctor was really good. However, as a whole the staff did a poor job communicating and listening to my needs. I went in there wanting some glasses. Did my best to explain to them that Im working now full time as a computer draftsman with a setup with multiple monitors at work and at home. I also told them that I have difficulty driving at night as well. I was put in a situation to have to guess at the distance my monitors were at as they fine tuned the glasses to this guess. The weird thing was that no option was presented to me to have a progressive all purpose lens. So I was put in a position to have to buy 2 pairs of glasses. One being regular glasses and the other for computer use. I decided to buy the computer ones first to evaluate before buying the second pair. As a note I was called and texted numerous times to confirm my appointment I made with them which was annoying. Yet they didnt call me when my frames were delivered there which upset me. Glasses took 10 days to get and no option to expedite orders. The quality of the glass and optics were amazing. But what they sold me instead of glasses I could use for work and home on my computer were reading glasses. I was told my glasses would be focused at my arms length with good viewing about 6 inches beyond and before. They missed big time as the focal distance of the lenses were about to my forearm. Any thing past that looked horrible, but from there to my face was incredible. If I wanted a 400 dollar pair of reading glasses, they would have been perfect. Like I said before, their intent was to sell me 2 pairs of glasses that would have costed me more than 1 pair of progressive lenses that they should have talked to me about from day 1. However this is not what I wanted. The first gal I spoke with about this refused to give me a refund when I told her these werent going to work. She insisted on me taking them home and trying them out and moving my 2 large monitors towards the front of the desk to use instead. I guess she didnt think working at my desk was important or something. Anyways, It was only when I went back a 2nd time that I was able to get my money back. So Im out my exam fee and 3 weeks of time. I would only recommend this place if you didnt have any specific needs for your eye care. I should have turned around when I first walked in there and said" I Need some lovin for my eyes." She looked at me with a puzzling look like "huh?" If you do go here, dont bring a personality, as they have none. Good luck.

Dubs Dub

Like the one in Fishers, these people dont know what they are talking about. They took my insurance and said that I needed to pay $140 for my contact lens exam because my insurance didnt cover the exam since it was counted as cosmetic. My insurance DOES cover the exam and a few people in my office said they never had to pay anything out of pocket. Are they trying to double dip by asking the insurance for money + asking the customer for money? My suggestion is to pay everything out of pocket and then submit the claim to your insurance directly.

A Private User

The Doc is amazing. He will definitely take care of you. The staff is short and not customer friendly. They are nice and all but they did not work with me when I was in a tough situation. I need someone who will be focused on me - the CUSTOMER. Overall, it was a great clinic medically speaking, but dont expect too much from staff.

desiree thompson

Terrible terrible service! Was told my sons glasses would take 2 weeks. We are now going on 5 weeks waiting for his glasses. That is absolutely unacceptable and ridiculous. Called today to check on them, and they are closed even though the website says that they are open today. I will never ever ever ever ever go back!

Cassie Jones

The office staff is always nice and friendly. The doctors are nice and they explained everything they were doing when examining my daughters eyes. The glasses are a little expensive but they hold up. Ive had my glasses for 6 years now and they are still in good shape.

A Private User

Great customer service in every way! Fantastic doc and fantastic staff -- always accommodating.

Solas Ray

I always had great service here. Drs are great!