Franciscan Emergency Center Chesterton

770 Indian Boundary Rd, Chesterton, IN 46304, USA

Related:	screaming eagle clinic
Category:	Urgent care center
Address:	770 Indian Boundary Rd, Chesterton, IN 46304, USA
Phone:	+1 219-921-2000
Site:	franciscanhealth.org
Rating:	3.2
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 18

Reviews 14

Christine M. Williams

Do not go here! This facility is a stand-alone ER, which means they charge ER prices but have to ship you to a full hospital if you have a serious problem. We went to have my daughters eye, which was swollen shut, looked at. The doctor quickly diagnosed a serious infection and insisted on transferring my daughter to a nearby hospitals pediatric ward. When I arrived there, the hospital doctor said my daughter had an allergic reaction to a mosquito bite. He came to that conclusion based on blood work sent over by Chesterton Health that showed she had no infection. We ended up spending 36 hours in the hospital with multiple blood tests, antibiotics, a CT scan and an ambulance ride for something that cleared up after one dose of Benadryl. I brought the misdiagnosis to the attention of Chesterton Health and made it clear that the blood work at their facility showed no infection and yet the doctor diagnosed her with an infection anyway. I received a letter from Chesterton Health stating, “It has been determined that the standard of care was met based of signs and symptoms and test results.” If that visit met their standard of care, their standards are not high enough.

Amber Martinez

I just want to say that this urgent care was honestly the best care that I have had in northwest Indiana! I am burn and raised in this area and I am sooooooooo thankful that this place was as responsive and friendly as it was. I had an allergic reaction that could have taken my life. My throat was closing due to it and Gwen my nurse, whom was amazing and extremely friendly and caring, as well as Robert Sego saved my life! And they did it promptly and with smiles to make ME feel comfortable and calm! I thank them from the bottom of my heart and am so blessed to have had them to care for me! The check in Secretary that day was super friendly and greeted me with smiles as well...even though I had a huge weird eye! Haha haha! Thanks again to the wonderful staff here in Chesterton!! Love you guys! Thanks Gwen and Robert! Xoxox!

Jessica Arbuckle

I was recently in there with my friend. She was in sever pain because she thought she was having a miscarriage and they were taking their sweet time helping her. Didnt do any kind of exam until we had been there for an hour and a half. Then she had an ultrasound done and they waited another 30 minutes or so to give her the results. Turns out she has an ectopic pregnancy. They were still really slow at doing anything for her. Finally they decided to send her to another hospital to have emergency surgery. After waiting for almost 3 hours they want to rush and make sure she gets the care she needed. I will never go into that hospital.

Michelle Richardson

Our experience was AWFUL, waiting and more waiting. Registration desk is a joke, extra papers and never took my co-pay even though I asked about it. Refused to give an approximate wait time. My children had to receive penicillin shots, these nurses handled it so poorly it was traumatizing. Never had a medical professional treat them this way or pull their clothes down them self. This place is mainly an ER and shouldnt be providing urgent care services until they have more staff and space to do so. This is by far the worst Fransiscan Health facility in the area

Rose Duron

I have always very good treatment, fast, you walk in and they are treating you before your even registered. Not like Porter where your going to be there for hours and get misdiagnosed. I had experience at porter where I took my 13 yr old to porter waited all night for them to misdiagnosed her with a uti infection. Needless to say the next morning I brought her to Franciscan where she was immediately diagnosed with kidney stones and sent to childrens memorial hospital in south bend. This experience was back in 2014.

Jamie B

I was treated absolutely horribly by two nurses and a doctor who refused to believe something was wrong with my arm because they did not feel I was in enough pain. They repeatedly tried telling me I was wrong and did not want to do an x-ray. They finally did and my bone was actually out of place! They then barely mentioned this as they said past fractures were causing the pain, oh and your bones out of place. Then went back to past fractures. They treated me so badly I was crying! I will never go there again!

Kristen Waltz

I came here with my infant son when he was sick. I went to porter just a few days before with him and got sent home saying he just had a cold. Plus I waited 5 hours there! When he didnt get better I took him here. We were taken back to a private room with no wait and seen right away. We were checked up on often and the staff was very kind. They found out what was wrong and gave me everything I needed to take care of him. I have been back and still will in the future!

Hannah Aguilar

TERRIBLE. Spent almost five hours (most of it in waiting room) only to be told they didnt know what was going on. Prescribed me meds(not knowing what the problem was), gave me follow-up info, and sent me home. Follow-up info was wrong and the hospital wont take my calls or help clear it up saying they are too busy to help me. BTW while sitting forever in the waiting room, I checked what the "Current ER wait time" and it said 2 minutes. Yeah, right.

Mary T Burke

Those who know me know I have a positive, optimistic outlook. To feel compelled to share this review demonstrates just how awful it was! Worst. Experience. Ever!!!!!!! Thank God I made it out of there to a competent doc and compassionate staff. Still on the mend. Hmmmm, didnt receive a follow up survey. I would really like to share suggestions.

Ashley Hady

This place worked hard at stabilizing my 9 day old baby who had RSV before she was rushed to south bend childrens memorial. I would recommend them to anyone. They have a great staff.

Cali Walker

My experience was amazing. I was in and out and treated with the utmost respect and care. GWEN IS AMAZING!

Andy Verheaghe

We are "frequent flyers" with three accident prone children. Every visit has been an excellent experience.

Jack Smythe

Terrible. Wound requiring stitches almost healed by the time they got to me.

Caroline Yanovic

No wait time super fast better than porter