Eskenazi Health West 38th Street

5515 West 38th Street, Indianapolis, IN 46254, USA

Category:	Hospital
Address:	5515 West 38th Street, Indianapolis, IN 46254, USA
Phone:	+1 317-880-3838
Site:	eskenazihealth.edu
Rating:	3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 40

Reviews 14

Kat S.

After not having a Dr for 20 years, I had my first appointment with my new Primary Care Physician - Dr. K. Klotz at the 38th St. Center. I took too long selecting a physician, so my insurance assigned me to him. I was planning on choosing a female doctor but not wanting to waste time, I decided to give him a chance and I am so glad I did! Scheduling was a bit of a bear, had to wait several weeks before I could get in, but they said that was because I am a new patient and scheduling shouldnt be so limited once I am an established patient. The Facility is fairly new. It appears well maintained, fresh and welcoming. Free Parking that is somewhat inconvenient - not enough handicapped spaces and even those are a good distance from the door. For those of us who are mobility challenged, the walk to and from the car is excruciatingly difficult. The Health Center is a well oiled machine - organized, convenient, and efficient.. Every single staff member that I encountered was friendly, polite and knowledgeable This being the initial appointment, it was a lengthy process. Dr. Klotz was wonderful. He spent considerable time discussing my concerns. I felt that despite all the patients in the building, in that moment I had his full attention and he actually listened. He was kind, and respectful yet honest and straightforward. All of my questions were answered in terms that I could understand. As far as first appointments goes, the good Dr. knocked it out of the park! I have spent a long time suffering and today, just by taking his time with me, he gave me with a long forgotten tingle of hope! I look forward to continuing down this path, to improvement and recovery, with him guiding the way! (you have no idea how happy I am right now! lol) An added benefit to this facility is the convenience of having so many different services at the same location - made me think of a Health Care Mall. I accomplished intake, Drs visit, flu shot, blood labs, X-rays, and Pharmacy without having to leave the building. It can make for a long day at the doctors office but it more than makes up for it by saving me gas money and drive time! These are all the little details that I was trying to find while searching for a Dr. Sorry it is such a long read but I wanted to make sure it was all in there for the next person scouring the web for a new Physician. Stay Healthy!

katie marbley

Its December26,2016. When I arrived there was only 1 patient being registered I was registered at about 4:40pm. They called the other patient back during this time. I was called back around 4:55pm. Now, there were no other patients in the clinic besides the two of us. I sat in the room for about 45minutes before the nurse practitioner came in. She asked a few questions, did a quick glance at my injury and stated someone would take me to x-ray because she was about to leave. About 3 minutes later I was taken to x-ray. That was fairly quick. But know with one other patient that me and one other parient I saw checking in when I returned from x-ray are here. Im sitting her waiting for them. They close at 6pm. Its 6pm. What is the problem? There is no body here. There is no excuse they arent busy. No matter how many facelifts or name changes they get, his the same old Wishard Hospital. Slow and backwards.

Maria Goldsby

They take forever to get to you knowing you dont got all day ......this is my frist time coming and I already have a bad start my appointment starts at 2 I came at 11:00 Im in but still have not been seen pitiful the light flickering off and on dont know why in my room its just not right its going on 3 doctor still not in smh....this will probably be my last time coming here....and when it was time for me to go in my room wasnt even ready so I had to go back in the waiting room and wait until they clean it up then they called me back in hour late come on now ....

Evelia Perez

Muy Mala esperiencia no son nada organisados con las citas ase perder el tiempo nadamas hoy fui a una Cita con el dentista y ya que me Iban a tender me preguntan q si me abia tomado el medicamento cuando en ningun momento me dijeron que tenia que tomar algun medicamento se pasan

Keyontay Jackson

This place is an absolute disgrace!!! This facility absolute lacks patient care and concern without any consideration of all ethnic groups. This by far was the worst experience ever from the rude staff and office managers to the dirtiness of the floors and walls on to the being diagnosed wrong!!!!! They have no order in this facility I could have not given any stars I wouldnt have. Stay far away from this place its far from urgent and even further from professionalism!

Krunal Shah

I visited Eskenazi Health for my Foot X- ray. I had sprain ankle while I was at home. After a day , there was swelling and I was afraid there might be fracture. I visited Eskenazi Health Urgent care for consultation. Physician over there ordered Xray Ankle & I thought I might have to visit Hospital for Xray but with my surprise they had radiology service inside same building. It was quick. Almost less than 5 mins of wait time. Great staff.

Denise Haggerfield

If youre pregnant and these folks are your doctor, all I can tell you is to RUN AND DONT LOOK BACK! They will give you an unnecessary c-section in a heartbeat knowing good and damn well you dont need one. Do your research, most of the doctors are there doing intern so when you get used to her/him, they finish their internship and leave.

Pebbles Cain

All of the staff is nice and helpful, but the last two times I have had appointments for my toddler I have had to wait over an hour to see the doctor. Unfortunately I will be looking elsewhere for a physician for him because that long of a wait time is unacceptable .

Funny Blue

Im just dont understand they got all them doctors but yet waiting hours just to see a doctor for a check up ...its horrible and evert time I call to set my kids appointment they have no appointments! Never experienced this with any doctor but this Eskenazi smh

Oluwafemi Ayokunle

It takes time for them to atend to you but the doctors are trying their best and theyre also human like us. They cant be perfect but theyre as perfect as they can be. And Dr Blackwell is good. All the staffs are good.

Nany Ala

They need to hire people that care about their job and humans, not lazy people that wont even try to help you. Good Doctors, horrible staff starting with the guy that answers the phone!!

Darlene Ortiz

Been 3 times to urgent care with child and waited 3 hours each time. Wait time is very frustrating unsatisfying. Should be very concerning to staff for improvements.

Rebekah Fernandez

Lady at the front check in desk should not be at the front desk she is very rude. Other than that staff is very nice and Dr. Fox is great!!

Shawnda Baker

They need to shut this place down. Lazy doctors and people who hate there job! Please dont go here they are super terrible!!