Franklin Falls Animal Clinic

Reviews 3

AN

Anne Rector

MULLEN IS CRAZY AS GUANO. She is the HILLARY CLINTON of veterinarians. I brought my 6 year-old cat in as a first time client/patient. The cat had been experiencing severe wheezing, coughing and the appearance of difficulty in swallowing for several days. Mullen, the veterinarian, told me I should have made a VIDEO of the cat during a wheezing spell. My god, who would have thought of filming their pet during a such a time, and how could anyone think of starting a camera, pushing it up under a sick animals face, and then recording it? Am I Steven Spielberg, who would tell the cat what to do and how to do it, for the sake of a silly woman doctors ridiculous nonsense? This "doctor" did not administer treatment to my cat in any way, even though she agreed with me that the cat was not feeling well. At the very least she should have provided my cat with a mild antibiotic to ally symptoms and possibly prevent further issues. But no. During the exam, Mullen said the cat had been well-taken care of, but had some wax in her ears. Would it have hurt this woman to have mildly cleaned the cats ears, as this is a difficult procedure, requiring delicate touch, and an animal doctor could have done it better than I? But no, Mullen didnt want to help my cat at all, apparently. A cotton swab or two with a bit of oil was too much to give of this excuse for a "doctor." In asking about giving current vaccinations, the technician told me that my ADULT cat should be given the full compliment once, and then should RETURN FOR A SECOND ROUND of the same amount in a couple weeks! This is complete baloney and a financial rip-off. Her reasoning was to "make sure the vaccinations take." How many times would they have to be done in order to "take." What poppy-cock and what a fraud. In sixty years of pet ownership I have NEVER heard such a lie. Further, if Mullen thought, as she said, that my cat was healthy that visit, there is no reason why she shouldnt have been vaccinated at the time. Mullen just wanted two more office visits, plus payment for two UNNECESSARY rounds of vaccine. No, Mullen, you arent going to get even one. For doing absolutely nothing to help my cat, this LOOPY< HOMELY, fraudulent woman charged me over $$105.00. I had to ASK for the invoice. I was charged $7.00 for "technician fee." Excuse me, but shouldnt the "technicians" be on Mullens payroll, and not MINE? I didnt ask for a "technician" (whomever it was) to attend. PLUS, there was an additional charge of $11.00 for the "blood draw." Why wasnt this part of the antibody test or even the exam? Everything Mullen does is an additional charge. She is a complete FRAUD. I have filed a complaint with the Indianapolis Better Business Bureau. Additionally, if my concerns are not resolved, I intend to file with the state licensing board, which receives complaints through the Indiana Attorney General. These issues with UGLY LOONY Mullen will begin there.

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Brittney Woods

This is officially my most trusted animal clinic Ive found. Ive had the pleasure of meeting with Dr. Mullen and Dr. Tieman, both of which have offered expert, caring, and affordable advice. Theyve been incredible with my cat, whos FelV/FIV +/+. Their prices are reasonable, and theyve never pushed me to spend more. Im so happy to have found this place for me and my baby boy.

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Sarah Cearing

The Best!