Heartland Dermatology & Skin Cancer Center, P.C.

Reviews 9

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Laura Janssen

Customer service was terrible. You never actually talk with anyone but leave messages that go unreturned. I purchased 3 treatments and only had one. I requested that my only treatment be pro-rated and return my money. Seems fair and logical. The manager, Janet Hill, said no. She said the only thing she could do was schedule an appointment for me (which seemed below her to do). She was rude and unprofessional. Want proof? Just call the number and wait for someone to call you back!

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Ashley C

The last two encounters I have had with two different staff members at the Skin and Wellness side of things has been unpleasant. They are cold unfriendly and for what you spend for services not worth dealing with them. I rated three stars just because my first time I had been there one of the ladies had been real friendly and helpful. But I havent seen or spoken to her so not sure if she is still there.

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Jess Jackson

The nurse I spoke with was very rude. Called to see if my results came in for my biopsy and in a very snotty tone of voice said "I dont know why the doctor would have told you that your results would be in and she will call you when you when they are in." Definitely needs to get it check with herself before she picks up the phone to do her job.

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Roger Karnes

Tried to see them in Pella. Front desk was busy with her computer, but stopped to give me the usual paperwork. Nurse who took me back to the exam room was rude during questions, so I did not stay for consult with doctor. I would never go back based on the staff, regardless of the quality of the doctor.

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Jordyn Lewis

When I was little I came here after the doctor prescribed me with a medication for my skin that didnt help me at all. After I came here and got my treatment my skin was perfect, thanks to Heartland dermatology.

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Ted Phillips

I use this office. They provide a very important service. It is expensive, but the alternative is not a happy thing to think about. I appreciate them. I am very happy with my services here.

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M G

I was on Medicaid and went here twice and The doctor seemed to frown on me being on Medicaid. I felt like a bad person because of the way she seemed to talk down to me. Never go back.

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Erin E

Ive been going here since I was a child. Excellent staff and care. I always recommend them to friends and family.

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Nichole M

I didnt find them very knowledgeable or helpful about my issues.

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