Advanced Dentistry of Iowa

Category:	Dental Clinic
Address:	1513 Mall Dr, Iowa City, IA 52240, USA
Phone:	+1 319-354-1409
Site:	adoic.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 2

Reviews 12

Ryan Frenzel

Dont be surprised if you get dropped as a patient, if you question their billing. This is what happened to me: On February 2, 2015, I visited Advanced Dentistry of Iowa City, a Tier II provider on Delta Dentals list of providers, for my initial appointment. During my visit, the dentist, Dr. Martha P. Moreland, suggested to make a follow-up appointment for a Full Mouth Debridement. On my way out, I discussed scheduling that appointment with Pam, the office manager at the front desk. Pam told me that a Full Mouth Debridement was never covered for any patient by any insurance. She said, she wouldnt even file a claim, but that I could always file a claim myself for any procedure, as that was customary at their office. However, when checking my dental plan coverage later at home, I discovered that a Full Mouth Debridement was indeed covered, as long as the dentist submitted a pre-authorization. I emailed Pam with that information and she emailed back, insisting again that such a procedure was never covered by any patient for any insurance. Pam also emailed that a pre-authorization for such a procedure was neither necessary nor customary, but that she would get one if I insisted. I emailed Pam that I would really want that pre-authorization. And to my surprise, without any further communication from the dentists office, I received an EOB from Delta Dental, dated March 5, 2015, confirming that my plan did indeed cover this procedure. However, it was clear that if the dentist were to file this claim, she would also make a lot less money. Only a few days later, I received a letter, signed by Dr. Moreland, dated March 9, 2015, in which I was told that I was now no longer her patient. Dr. Moreland gave no reason for dropping me. On March 23, 2015, I called and emailed both Pam, as well as Darcy, at Dr. Morelands office, for an explanation. Pam emailed back, acknowledging my request. However, I am still waiting for an explanation.

Art Abrams

Ive been going to Dr. Moreland at Advanced Dentistry for over 20 years. The front office is always helpful and friendly. They are also very knowledge able about insurance plans and if they cant answer your question immediately they will quickly follow up with the instance company. The dental hygienist are very skilled with both adults and children. Both my kids went to them and I never had an issue with a nervous child. Dr. Moreland is the best. She really knows her stuff and keeps up with all the new technology and dental concepts. She has done several procedures on me, all relatively painless.

Melanie Berry

Top four positive things about an Advance Dentistry Experience: -Timeliness (youll be called back on time, and staff work very efficiently) -Friendly staff, from the check-in folks to the dentist herself -Good advice: on which products will work best for your individual dental needs -Low-stress environment for the dentally-nervous Downsides: -Theyre busy so can be tough to schedule appointments, but thats because Dr. Moreland is in high demand.

Cabel Gray

Ive been taking my two children to Advanced Dentistry since they were old enough to require dental care (they are 4 & 6, respectively.) The check-in process is conveniently done on a laptop, the staff - front desk and dental hygienists - are friendly and conversational. Dr. Molly Moreland clearly is an expert in her craft and makes the kids feel at ease. Id recommend her and her practice to anyone.

Nicholas Huette

My wife and I have both had good experiences going here. Dr. Molly was thorough in her exam and took the time to explain everything and make recommendations to keep my teeth healthy. The office staff are very friendly and the hygienist I had did a great job cleaning my teeth.

Jim Kohler

Advanced Dentistry has always provided me with excellent service, but I really like there new online feature. I made a follow-up appointment a day ago and then got an email that made it incredibly easy to add it to my online calendar with just one click on the provided link.

Bahati Dramou

The welcome is friendly and all staff members are nice from the time you arrive until your leave. The first visit is very thorough and they give you plan with corrective and preventative actions. This has been a pleasant experience and I am looking forward to my next visit.

Byron Tate

I have been going to Dr Molly for 4 years and I think she is a very caring and professional dentist. I feel right at home and she makes me feel very comfortable. The entire staff is friendly and I would highly recommend going here.

Scott McGill

Anna & Dr. Molly Moreland are consistently professional, pleasant, and efficient. They always run their appointments on-time. They also answer all questions with great insight, and make me feel that my health is their #1 concern.

Nancy Gardner

Dr. Moreland and her team are extremely professional and personable. They provide helpful, pro-active dental advice as well as guidance should treatment be necessary. Dental work is painless and done well.

Ira Greenstein

Great dental experience. Good knowledgeable staff and efficient service. Everything went smoothly and I received topnotch dental service which has been consistent during the past 2 years.

Maribeth B

Told me I could was no longer a patient because I didnt get work done where they referred me.