Category: | Eye Care Center |
Address: | 9901 York Rd, Cockeysville, MD 21030, USA |
Phone: | +1 410-683-3420 |
Site: | local.targetoptical.com |
Rating: | 3.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 12–5PM |
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Greg Ott
Took a couple of teens visiting us from another country to the optical department for eye exams. They do not have access to eye care in their home country. Brenda, Ron and Dr. Iqbal were wonderful! They were so helpful and accommodating. Dr. Iqbal was extremely patient as we worked through the language barrier. Our teens do not speak much English. I and the Dr. do not speak their language. Google Translate was a great help, but Dr. Iqbal was very good with interacting with both our temporary kids. The facility was open, clean, bright and pleasant to be in. I highly recommend this location and their staff. Thank you Brenda, Ron and Dr. Iqbal for helping our temporary kids and for your genuine caring spirit.
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Amanda Pollock
I used to love this place, until they hired the new assistant, Christine. She is just awful to deal with. All of their files are on a paper system. So if they misplace your file, you are SOL. Secondly, the customer service here is by far, the worst I have ever experienced. I have been trying to order contacts for two weeks now, and they have misplaced my file, incorrectly billed my insurance, lost/misplaced my exam prescription, and never return any of my phone calls or follow up call when they say they should. This target optical is a nightmare. They once put me on hold for "a minute" that turned into 10, and then I hung up and they never called back. Go anywhere elese but here.
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Ant F
Great customer service I love this place thank you! Brenda was more then helpful and made sure I was notified once my order was ready. I picked it it the same day!
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Amanda Bassett
Brenda was great, she made sure I knew what my health plan benefits were and how to use them. Not a huge range of frames, but I mostly wear contacts anyway.
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Bekah Shaw
Very friendly staff and wonderful optometrist.
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Molly Sharie
i just got my eye contact and they great