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MyEyeDr.

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1311 Londontown Blvd Ste 100, Eldersburg, MD 21784, USA


Category: Optometrist
Address: 1311 Londontown Blvd Ste 100, Eldersburg, MD 21784, USA
Phone: +1 410-795-5588
Site: myeyedr.com
Rating: 2.8
Working: 10AM–6PM 10AM–8PM 10AM–6PM 10AM–8PM 10AM–6:30PM 9AM–5PM Closed

Location




Photos 13

Reviews 12

WA

Wayne Carlisle

The facility and people working there are great, the doctor is great. HOWEVER!!!!!! When I ordered my contacts over a month ago I have still yet to receive them. I called 3 times and they said they would check, the 3rd time I called they where "tracking" them and would call me back. FOUR days later I call again and now they are calling the lab and "PROMISE" a call back. Get it together people. I cant see to drive, I cant go to the movies, I cant watch football and see the scores on the TV, the TV guide menus at drive through lane for that matter. Thanks a lot for nothing. Shouldnt I get some kind money back or something for the hassle and negligence on their part?


CH

Chris Krieger

Ive been here several times with different family members. Surprisingly, the doctor at this establishment (different doctors each time) has found that each of my family members needs to have progressive lenses. This includes teenagers and people not genetically related to me. No previous eye doctor has ever suggested this to any of these family members before. Ive also found that their prices on progressive lenses are considerably higher than Ive found comparison shopping. Im taking all my future business elsewhere where I have greater confidence the prescription is driven by sound medicine and not profit.


AN

Andy Reidler

I have been a patient of one of the doctors for years and went for my first eye exam at the new location which went fine. When I returned to order glasses the staff did their least minimal effort and were only willing to sell the glasses they had in stock and not the ones I wanted. I get better service over the internet and when I said "i guess I need to find a new eye doctor" the staff was happy to let me leave so they could get back to their personal conversations. Dont waste your time at this location, find a doctor and staff that truly understands customer service. This office clearly doesnt .


EM

Emma Brooks

I bought glasses two weeks ago through my insurance... I lost them ... was so worried I wouldnt be able to afford another pair ... they showed me options ... even though I couldnt get the same pair ($388 out of pocket) I got as close as I could to the ones I had ... with all the bells and whistles for $95 !! Thank you for your great service and making a customer happy !!


BB

BBG.lilly Princesses

I took my daughter and I to have a eye exam. I feel like the doctor was good. The front desk lady was very helpfully with getting my Insurance figured out. The lady that helped us with our glasses was not trying to up sell is on the eye glass freams which I really appreciate all her help. The eye doctor was good but had no personality.


JE

Jean MacQuarrie

I arrived 5 minutes late because of traffic/red light. I still waited almost 20 minutes to see the doctor but he took the patient AFTER me, instead of me because he said I was "late". Some doctors think they set the rules. Well, all he did was lose my business. I left.


DA

David Schott

Twice our glasses orders were lost. Dr. Gordon is a great doctor but the front area needs work. I had to call to find out the orders were not done or wrong when they arrived a few days earlier. 5 star for Dr. Gordon though.


CA

carrollcountyraven

they are asking me to describe my past experience, not very good, I wont be going back, terrible customer relations, indifferent just to name a few... not sure how they can keep the doors open!


AL

Alayne Kerbert

I have found this eye facility to be very professional and accommodating. My new glasses as amazing, and they have been great about helping me find a type of contact lense that works for me.


JO

John C

Amazing service every time. My wife, daughter, and myself have received great care and help for all our needs. They even help entertain my preschooler so I can pick out new glasses.


MA

Maura G In Irelsand.

Not very friendly at front desk....eye doctor was not friendly with children what so ever!


LO

Lorrie Rowland

Staff and doctors are wonderful



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