Barenburg Eye Associates

Reviews 3

LA

lady dulayne

Wow, this place used to be so nice and reading these reviews, I can see its gone downhill. Everything was fine with my routine, annual eye exam until it was time to go and I left realizing that I didnt get my contact prescription. So I went back for it and was very specifically told that I needed to wear my trial contacts for 3 days with the new RX to see if I liked them first, then call back to confirm 1) they worked fine and 2) which brand I preferred, as I was trying a new brand and then I would get a copy. Can they email them? Nope. Fax or in-person pick up only. Really? Who still faxes?? In all my years of getting eye exams, I have never walked out without the ONE thing I came for, my RX so I could then order my lenses. Now I would need to make a 2nd trip to their office for my RX. Not happy! So I just called after the 3-day rule to confirm the new RX is fine. I was told I would also need to confirm which brand I wanted but when I was transferred to the optician and told her I was ready to pick up my Rx, the voice over the phone only said "Mm hmm", I felt I had to remind them of their own instructions and confirmed the RX and preferred brand. The lady over phone never asked for this or said anything about it only you can pick them up anytime. She came off unprofessional and unfriendly So I will pick up my RX today and find another eye place.

JO

John Saboo

The Doctor is super nice and very polite. My exam was only a couple minutes and the secretary/ workers are also great and there to help. Needed a redo on my exam and it was no problem. They rescheduled and squeezed me in on short notice. Thank you!!.only issue is when you want information you need to go in as no info. is given over the phone. So just letting you know to make sure you get everything you need when you are there!

LE

Leonard Raucher

Dr Cohen was wonderful. My new glasses are great.