Category: | Animal Hospital |
Address: | 259 Cambridge St, Burlington, MA 01803, USA |
Phone: | +1 781-272-1573 |
Site: | burlingtonanimalclinic.com |
Rating: | 4.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–8PM 8:30AM–5PM 8:30AM–5PM 8:30AM–1PM Closed |
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Kristen Paula
This place is a complete SCAM. I took my cat 4 months ago for an annual check up. This was the first time I had brought him to this vet as we (me and the cat) were living in a different country. I felt like my cat was traumatized enough for the day so I told them I would come back later for the distemper shot. They told me I could call and reschedule. Well, I made an appointment with them and took time out of work to do so. When I get there, after waiting 15 minutes, I was brought into the room and the nice assistant asked if I was there for an annual. I said no, I was just scheduling his distemper shot. Dr. Hanson hid behind a wall while making her assistant tell me that my cat had to have another annual exam, if I wanted my cat to get his distemper shot. When I declined the annual exam, as the exam is every YEAR, and not every 4 months, Dr Hanson came out behind the wall throwing around the fact that she was the doctor and she insisted on another annual before she gave my cat the distemper shot. When I told her my cat just had an annual 4 months prior, she told me "no, he came in on a sick visit". NO HE DIDNT as I was charged the $54.00 for the annual (which consisted of her looking at him and touching his stomach, not even taking his temperature). I can see if I was a new client and Dr. Hanson never had revised my cat before however, this wasnt the case. She saw my cat 4 months ago!! I even called other clinics in the area to see what their policy was and they confirmed that if a relationship was already established between the animal and the vet, and the animal just had an annual 4 months ago, then, it shouldnt be necessary to charge for another annual visit. I didnt have a good feeling the first time I went but I thought Id give them the benefit of the doubt because of so many good reviews. Well, Im extremely disappointed and will never go back. She is a CON ARTIST, not a vet.
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Kenneth Pineiro
Extremely professional, yet extremely welcoming and nurturing. Thats an apt description for Dr. Hanson and her staff. We have had to interact with everyone on Dr Hansons staff, Colleen, Andrea, Carolyn and Lisa, and they have all been just great. We have had a relationship with the clinic ever since we first got our pup after she was born. Dr Hanson has guided us in a very practical and effective way to care for our pup. Weve always had all our questions answered and you get the feeling you are in good hands with sound medical advice when it come to your pets health at this clinic. Carolyn and Lisa at the front desk have been super helpful answering questions and returning calls promptly when the doc is busy. Colleen and Andrea are very patient for being young techs and have not complained about our boisterous and sometimes too fidgety pup. Glad to have found this place for our very first pet.
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Lisa Corkum
This place was recommended to us by a few people and Im glad we went with a recommendation for a vet a little out of our way over somewhere closer to where we live. It seems they have the best interest for animals in mind, they do not over charge or insist on extras that your pet doesnt need. Also, the doctor is very accessible, available by email and is very responsive. Would recommend to anyone!
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Catherine Gaw Van Praagh
I was dog sitting for my parents and they made time to see us on a Friday afternoon of a long weekend for an ear problem that wouldve gotten much worse over the weekend. They were so helpful, esp. when many vets wont even see an animal that isnt one of their regulars.
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Micah Jenkins
Great place. Called on Memorial Day with an emergency, they were open and had me come in immediately and saw me as soon as I got there. Not overpriced, Dr. and assts are friendly. I like the intimate small-buisiness feel.
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Alicia Harris
Im so happy to have found Dr. Hanson and her wonderful staff to care for our newly adopted pup. Everyone in the office is friendly, patient and helpful, especially since I always have lots of questions :)
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Richard Boyd
Burlington Animal Clinic is probably the coolest vet I have ever had. Dr. Hanson is super-responsive to questions via email and I know I can rely on her when my pup isnt feeling well.
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Joe Lemmons
Easy and very accommodating. Found the level of care up to the highest standards and the price very reasonable. Both my dogs are now patients.
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Marie Brown
I have only been going here a couple of years but I have had nothing but good experiences with them.
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Mike Janega
Always helpful and they really care about your pets well being.
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Karen Morgan
Dr. Hanson and staff is very caring and knowledgeable.
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Sally Willard
My dogs get great care from knowledgeable staff.