Andover Animal Hospital Inc

Reviews 7

KA

Kathy C

I recently rescued a stray puppy who was found without a collar, micro-chip and had not yet been spayed. She had a complete exam at Andover Animal Hospital and then received all of her needed vaccines, was spayed and micro-chipped. There were two visits which included ample time spent with vet techs, veterinarians and even the owner of the hospital. All of the staff there were friendly and kind and very concerned about the health and well-being of my little puppy. A vet tech helped me out to my car on both occasions. As a first time pet owner they were extremely patient with my millions of questions and actually showed me how to apply Frontline and give heartworm meds explaining how often this should be done and why. After the spay they had "Lulu" stay overnight so she could be monitored and the vet called me after the procedure was done to let me know how she did. (Its been three weeks and she recovered like a champ!) Staff has always been available, friendly, kind, and most important to me -- reassuring. I left with an abundance of materials, information and free samples of everything from puppy food to natural dog shampoo and treats. I would highly reccommend the Andover Animal Hospital.

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Kay Perry

Never once had a bad experience at Andover Animal Hospital. We switched to them when our local vet turned away our previous dog, who was choking on a burr. Andover took us in immediately and provided excellent care. When he passed, they were kind and empathetic in a way that made us feel like family, going beyond simple professional courtesy. I now bring my five year-old rat terrier Bucky to them. The staff at the front desk is always friendly and accommodating and now you can even schedule your appointments online! The wait time has never been longer than 10 minutes to be seen. The veterinary staff is the best Ive seen, always friendly and great with my fog and encouraging me to bring up any concerns I might have (and even those silly little questions youre usually too embarrassed to ask). The hospital is clean and well kept, practically sparkling considering theres a parade of animals in and out all day, and provides ample parking. Bucky loves going to the vet; its an opportunity to visit all his friends and the lovely ladies who take such good care of him! I wouldnt dream of going anywhere else. Five stars across the board!

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A Private User

We have had two awful experiences at this place and will never go back. The first time, we took our german shepherd because he had yeast in his ear. The vet was rude and beyond annoyed that our dog didnt want him to touch his sensitive ear. I mean, hello! He doesnt know you and you are grabbing his ear and it hurts! The second time we took our dog because he was limping and wasnt improving. They took one look at him and said, "I can tell by the way hes standing that he tore his ACL and you need to do surgery costing $5000 asap. Oh and by the way, the surgery will cause awful arthritis and take 5 years off his life." (Our dog is not even two yet). Instead, we took him for a second opinion who took xrays and did some tests and said it is definitely growing pains (our dog has a history of them) and you can treat it easily with rest and anti-inflammatories. Talk about a major misdiagnosis! These people clearly do not know what they are doing. Needless to say, we will not go back to Andover Animal Hospital and will talk anyone else out of going there as well.

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Alice Magrane

My dogs have been patients at Andover Animal Hospital for many years. They have been treated for illnesses ranging from minor ear infections to cancer surgery. In every instance, I have been so impressed by the professionalism with which I have been treated, as well as the compassion shown to both my pets and to me. Although I usually request one specific veterinarian who is familiar with the neurological disorder that afflicts my dog, in many instances I have scheduled appointments with several of the other vets and without exception, I have been impressed with their treatment of my pets condition. I especially like their convenient hours which allow me to have my dog seen in most instances without having to go to an emergency facility. The vet techs are great too and always very professional. I travel about a half hour to get to Andover Animal Hospital, although there are other veterinary hospitals within 5 minutes of my home. I believe in the best care for my dog and Andover Animal Hospital has always provided that optimal veterinary care experience.

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Elyse Gibson

I have gone here for several years and while my dog was in good health I was very happy with them. But I brought my dog in after she had been limping for several weeks the vet checked her joints and nothing more and told me he couldnt find anything and it will likely heal on its own. When i went back after a week and her limp was worse he again checked her joints and said he could find nothing. By the next day she could hardly stand and the day after she couldnt walk without help. I ended up going to another vet who sent me to another specialist and as it turned out she had bone cancer. If he had simply taken his time to do a full physical exam he would have felt the lump on her leg. He could have saved her 2 weeks of pain Also, when it came time to put her down. They gave me no worsening before injecting, they told me they were putting the needle in and then said I am starting the injection. Realize this was never going to be a pleasant experience but I just needed a heartening before they started the injection

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Ashly Gallagher

I always enjoy my visits to AAH with my birds! It is so difficult to find veterinarians and technicians experienced in avian healthcare and handling! I am so happy with my choice to come to you and know my boys are always in good hands. I work at another local veterinary clinic and often refer exotics to you as we do not handle most of them. I can confidently refer pet owners to you as I can tell them firsthand how excellent you all are! We usually see Dr Lincoln (who does an excellent job at answering all of my questions and you can tell he genuinely cares and knows his stuff!) and we have had one or two different techs but most of the time we have had Susan and she is absolutely amazing in her skill at getting control of the birds then safely restraining them and keeping them calm -- my boys are not easy patients!! Thank you all for all you do every day, for all creatures big and small! Ashly G & Birds

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Kathy C

I Love all the doctors & staff here. Such a great group working to help your animal. I have called multiple times for different issues & a doctor always returns my call unlike other places where they have a receptionist call you back. Thats fine for a simple answer, but it isnt ok when you have questions about a sick animal. I am a worried mama & they never make me feel like I am a pain; they are always looking for ways to help me.They also see my birds which is a plus as I dont have to go to two different vets . They are also open 7 days a week & are open later in the evening than most vets. They have multiple vets and even when they are fully booked they manage to squeeze you in if you feel its an emergency.I am glad to share my feelings about this wonderful place !!

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