Category: | Animal Hospital |
Address: | 456 High St a, Lancaster, MA 01523, USA |
Phone: | +1 978-368-8363 |
Site: | vcahospitals.com |
Rating: | 4.7 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–4PM 9AM–5PM |
VI
Vinsula Hastings
VCA Lancaster Animal Hospital was honestly my best vet experience EVER, and Ive had my cat for 13 years. Everyone there was warm, friendly, patient, informative, and welcoming. I agree with the other reviewers statement that they treated my cat and me even better than my primary care physician. They were very gentle with my cat, and when he got stressed out during the exam, they let him take a little break and walk around the exam room before they resumed. Dr. Faeth and her vet assistant had the estimated costs of the services ready before we even arrived, they explained the costs clearly, and both stayed in the room with me while I considered the costs. They patiently answered all of my questions, and never made me feel pressured into getting all of the services. Later, they called me with the results of my cats tests and they very clearly explained the results of every one of the individual tests and reassured me about the results. This place is over an hour away from where I live, but I would take him back for any future care in a heartbeat. Thank you, VCA Lancaster!
LE
Lee Kos
The staff is amazing. We brought our sick kitty in for a check-up. After entering the exam room kitty was given several minutes to explore and then handled gently and with professionalism. Kitty was diagnosed with a terminal illness. The staff treated us and kitty better than my primary care physician. They even cried when we did. Each time before treatment we were given an itemized estimate and a clear explanation of what each item was. There was never any pressure to pursue more expensive treatment even when it was offered. We had many questions and were given time to think about each and every option. Unfortunately we had to put kitty down to keep her from suffering. They waived some of the tests fees on the final visit. kind caring friendly professional THE BEST humans on earth are the ones at the VCA Lancaster
HA
Hannah Peterson
I signed up to receive a free wellness check up for my dwarf hamster and they were able to get me an appointment the following week on Tuesday! The women handling the appointments and files (secretaries) were so wonderful and made me and my little guy feel welcome. Even though they werent making money off of giving my hamster a physical examination, they adored him and treated him like an regular patient. The doctor (Dr. James Morawski) was able to pin point the probable cause of my hamsters hair loss and gave him a free dose of Revolution to make sure there were no mites. Ill be coming back if I have any issues in the future. A great place to go if you have an exotic pet!
A
A Private User
The staff and veterinarians are what make this hospital. My cat oreo was in pain,they diagnosed his problems with bloodwork and xrays with medication my old man is back to jumping on tables and enjoying life again. Thank you
AL
alicia belanger
Sadly my boy got gravely ill fast and it was best that he no longer suffered . I want to thank the staff for the kindness they showed me and Dr Morawski for the compassion he showed Tazzy and his broken hearted Mom .
A
A Private User
The staff is very kind, and the care is terrific. I know people who were unhappy a few years back with the staff treatment but they have made a total turnaround.
JE
Jeanine Gooch
Kind and gentle and the two words that come to mind. True love and dedication for all of their patients
CO
Colleen Bellio
I love them but the prices are higher than most, but they do love their/your animals
RO
Roger Shepard
Excellent service and caring staff. Always a bit slow during the intake process.
DE
Dennis T. Ritari
Amazing, they really care