Rebound Physical Therapy

Reviews 4

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Brian Mulcahey

Just when I thought my running career was over, Rebound gave it back to me! My wife and I are repeat customers and huge fans of Steve Crowell and his awesome staff at Rebound Physical Therapy in Natick, MA. I’ve been a distance runner for more than 30 years. Over the past 5+ years, repeated and unexplained hip pain kept curtailing my attempts to get back into a consistent running routine. After extended rest, medication and chiropractic and primary care failed to address the root cause of what ailed me, I was finally referred by my PCP to Rebound. In my initial assessment with Steve, I was both impressed with how much uninterrupted one-on-one time he spent with me, and shocked to learn that one of my legs was significantly shorter than the other. As an engineer, the diagnosis certainly seemed to match my symptoms. Imagine learning that for the first time in your 40s! After getting my dress shoes and running shoes modified (by an incredible cobbler Steve recommended) to accommodate that discrepancy, I began aggressive hip therapy and strengthening exercises. Nine months later, I completed my fifth Boston Marathon after a 17-year hiatus. Sadly, during that endeavor, I tore the labrum (soft fibrocartilage lining) in my hip, which six months later (after exhausting passive options) required surgery to repair. The surgery was a complete success and I was cleared by my surgeon to run again. However, another six months later, I was still having significant pain in my hip, affecting my ability to sit, sleep and run pain free. At my request, my surgeon referred me to Rebound. In my initial evaluation, Steve found both hips to be very weak and the muscles around my repaired hip were severely and deeply knotted (likely a result of my body’s trying to compensate for the injury). I then began a series of aggressive PT treatments on my surgically repaired hip: targeted deep tissue massage, electro stimulation, and strengthening exercises. Between appointments, I did daily stretching and strengthening at home. Foam rollers and rubber therapy bands are my friends:) Within four months, my hip pain was almost entirely gone, and my hip strength and flexibility had greatly improved. This is 100% correlated to my treatment at Rebound. As a result, I’m back to comfortably running 15-20 miles a week, with a recent long run of 10 miles. I also recently won my age group in a small 5k road race – my first-ever top finish! What impresses me most about Steve and his staff is their patient-centric approach to care. They take the time to get to know each patient, develop a customized treatment plan, and stick with it until you see results. Even the front-desk staff is superb – patiently working with me to find appointment times to fit into my hectic schedule (7:30am and 6:00pm usually did the trick). At a time when most patients are just a number, and most medical practitioners rush to minimize time spent with patients, Rebound’s approach is refreshing … and highly effective. If you want to tolerate pain, poor range of motion and limited flexibility, stick to the couch. However, if you instead want to get back in the saddle – and you’re willing to do your part – give Rebound a call and you’re likely to see impressive results!

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Gary Smith

I had a serious hip injury and was worried that I would never be able to play tennis again. I went to Rebound because I trusted them for getting me back on the courts after a previous knee surgery. Kim took charge and for four months pushed me to the limit every single visit. She was tough but compassionate and once we worked together for a few weeks she got tuned in as to what I could handle and also what I was going through psychologically. She kept telling me that I was going to make it and to stay with positive thoughts. I trusted her and plowed forward. It was a long, miserable, winter with no tennis, PT, the weather and the blizzards, but I hung in there. Kim had to take a leave of absence so Jeff took over and it was seamless. He set me up with an intense workout regimen that I still do today and stressed to me that were going to over prepare in PT and the gym so that went I got back on the tennis courts, I would be ready for anything. Finally, after six months I returned to tennis and after a few times back on the courts my self confidence returned and I could make lateral moves without fear or pain again. I started to play competitively again, went undefeated, and I played a major role when we won the championship. Big kudos to Kim, Jeff and the gang at Rebound!!! They are a class act from the time you walk in the door at reception, to billing, management, and overall friendliness, knowledge and experience of all the staff. There was never a problem to cancel and they were always helpful and considerate for cancellations and moving appointments around. Cant say enough about Rebound. They are the best, and if you need physical therapy, this is the place to go.

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Don Greenstein

I have been going to Rebound Physical Therapy for almost a decade. Steve and his team of PT experts and massage therapists are amazing. They know what they are doing. I recently fought for over 6 months to get my new insurance company to cover my PT at Rebound as a long term relationship with a PT facility makes a difference. I had neck surgery last year for a nerve impingement that was causing severe pain and leading to paralysis in my left arm and leg. Surgery stopped the pain but the neuropathy, foot drop, spasticity and clonus on the left side of my body continues. I have been working with Rebound since Late January and change is slowly happening. It makes a difference to have PT people who care and know my long term history working to help me overcome these health issues. Go for a massage, go for some PT, Ask about the Graston tools... I am always well supported and feel like I have a team helping me work through my physical issues. From the front desk, to the back room administrative/billing personnel, to the PT and assistants, Rebound is the best!!

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Gustav Freedman

I was treated for a shoulder issue, very successfully. Angle, my PT person, certainly understood my issue and was able to guide me through the healing process. I especially appreciated her attention to my form and body position as I went through my various exercises while there. I wish that her attention, and that of Matt, her assistant, had been consistently on me during these workout routines. I do understand that I was not the only client that they were treating so I couldnt expect total concentration on what I was doing. I know, from training generally and previous injury, how critical it is to make your injured muscles work correctly during a workout session, and having someone right by your side all the time during the exercise period means that you would be using the muscles as they should be. All in all, the experience was a positive one and I feel, not only better and "healed", but that I have a series of new routines to maintain my good health. Thanks..

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