Category: | Dermatologist |
Address: | 30445 Northwestern Hwy #142, Farmington Hills, MI 48334, USA |
Phone: | +1 313-874-2500 |
Site: | lornathomasmddermatology.com |
Rating: | 1.2 |
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Angela Curtis
First, Dr. Thomas is a nice lady to talk to, but I think you need more experience as a dermatology patient than I had prior to going to her. I know nothing about my skin. What type I have, etc. All I knew was that I had more zits than I have ever had, and I was having trouble getting it under control. I figured Id go and find out about my skin, maybe discuss a care plan for anything else I needed done. But she can only do 1 thing per appointment, so what I wanted and what happened were not the same. (Probably because I said acne was my concern) In any event, she came in and confirmed that I do have adult acne. She wrote up a list of prescriptions with use instructions and sent me on my way. No explanation for why each item was needed or anything. In total, I think I spent about $400 or so to get all of these items, but I still dont know what each ones purpose is. I am not sure which item is causing a reaction with my skin, but one of them is. I ended up switching doctors for the appointment about my reaction. Hopefully, I can get everything straightened out and be better able to understand my personal needs. :/
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Kia Greer
Office staff is rude and condescending. They do not value you as a person let alone a patient. They placed me in a room and I waited an hour (total 2 hour wait time) without any communication. When I finally got feed up; told them I would like a refund, because you have to pay before being seen. The girl while sucking on candy and smacking her lips pointed me to the checkout desk, with an oh well attitude. Not, whats the problem, let me see, just...bye! The checkout clerk was concerned and asked what was wrong. When I asked to speak with the office manager, was told she was seeing patients...well is she an office manager or doctor? I felt DISRESPECTED and TARGETED. They dont offer late or weekend appointments, so I had to take time off work and make accommodations for my trainee to make this appointment. Very UNPROFESSIONAL. Save your time and peace of mind.
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Kenisha Stills
The integrity of the staff is highly questionable. One staff member said shed call me back, and I never heard back from her. I called back and the receptionist just hung up on me when I tried to seek more information. Well, guess thats how its going to be in Detroit especially with a poorly trained and selected staff. If you can afford it, Id recommend going to the Gravier Center in Roswell, Georgia. World renown doctor who supports war veterans and families affected by war.
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Mina Bethel
I was excited to see someone who specialized in Keloid removal and treatment but I will be looking elsewhere. I couldnt even get past the receptionist who hung up on me twice. She was so very rude and didnt stop talking long enough for me to say a single thing. If this is how they allow their receptionist to act then I do not desire to see what the rest of the staff is like. If I could leave 0 stars I would.
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Whitney Griffin
Terrible service! The office staff is unaccommodating and unprofessional. Dont waste your time.
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Jack Cooper
Overall bad experience. Customer service terrible. Do not recommend it.