Beaumont Hospital – Royal Oak

Reviews 3

JA

Jayson Smith

Wow what to say. Beaumont was once rated as a top national hospital. Now with their merger i can definitely say they will lose nation ranking and start getting less stars. I have several good friends at this that are doctors. I have two people i know on boards and several that give sizable donations. Now they have mergered and being a teaching hospital now they have some bad students and new doctors who cant teach. Was in with a friend to see a top MS doctor. She wrote a specific request order for a CT wth gad on a 4 mag and other things. Used to do with no problem. Now she had to call to ask why the person doing it couldnt follow directions because it was done wrong and it needed to be done right because her time is hard to come by and treatment needs to be started very fast. Then me, i went in for heart problem. They got me in fast and started a couple test only. Well they ended up missing one! Which almost cost me a lot. I also have acid reflux and GERD. Now apparently another version of that issue thats the next level. Well now i also have an issue in my mouth, esophagus, stomach and maybe more. An antacid really aint gona fix it. Did Beaumont find any of this no. They figured they had my heart problem solved (which they didnt) and they moved me to the holding pattern of emergency department. Which is nice because the bathroom is down the hall and i had an IV bag to carry. Not one on wheels. Also i was on a narcotic pain reducer for pain in numerous areas from past and present issues and im a fall risk. Nobody helped me walk there nor watched me. I didnt even have the fall risk bracelet i get a two other top hospitals when im not near Beaumont. I was in the assembly line of people to have a scope or colonoscopy. Turns out i needed both but someone decided to scope my throat. I was taken off food the next day for a scope to start the next morning from either 4am to as late as noon. I have low blood sugar but hey im in a hospital. The next day it was around noon i hear a snooty kid 25 maybe n definitely under 30 say how happy he was he was done in like two days and hes gona be at his practice. Instead of doing my procedure he can in to talk. I said your fired and get out. He still decided to talk. He said he like to see me in his office a couple of times and then schedule the procedure. I said well seeing you were fired maybe seeing im here and havent ate another doctor could do it. Things didnt go well and after his voiced raised mine raised even more and my assistant was in the room keeping track. Needless to say im getting the procedure at a better hospital and much more done now. The wish he was a doctor assistant sent me a bill later for a nice amount. My lawyer showed he was fired, the procedure needed to be done and definitely should have. It wouldve found plenty and maybe improved my life. The bill got dismissed immediately and i can say Beaumont is not the hospital they used to be. If your lucky some top doctors from many departments will tell you they have to ask twice for results or have to follow students in for trial things. Not what they used to be indeed. If you can find another hospital specialized in what you need. Let Beaumont do your stiches in an emergency. I have a few friends nurses. A couple male and the rest female. Get them your in good hands. Others Ill say sorry to you now. Some are slow, lazy and dont care. Its sad and you will have to pay for it. Wait to urinate or get your meds or more. I have five pills i need at a certain time. I got them 2hrs 36min late. Good luck if you go there!!

SH

Shelly Leland

I was put in a bed quickly. Assessed quickly and given something to make me feel comfortable. From that point on it was a terrible experience. The concept of privacy laws is null and void. Everyone knew what my reason was for coming in and I knew what the issues were for the patients that came in for the next six hours during my stay. I also could hear nurses on cell phones, one talking about her upcoming wedding planning and others who were unprofessionally whispering about other patients and the difficulty they were causing. I waited for the surgeon for an hour and then waited another three hours for him to return to learn that my minor surgery was going to happen right there at my bedside. Within those six hours I was checked on twice. The bedside surgery was mortifying, it was in a very private area on my body and it was humiliating to have only a curtain in between myself and my neighbors. Even so, the worst part of all was the comments of the nurse who was helping they were terrible and unprofessional to say the least. She kept referring to herself as a chaperon to my surgery and saying how she better get an ice cream from the doctors who were making her chaperon. As if I was already totally humiliated as it was this was the cake topper. I was shaking because the surgery was so painful. The numbing of the area prior to the cutting was insufficient and they kept having to re numb me via shots as they went along because I could feel the blades penetration during almost every cut that was made. The nurse who checked me out, didnt really check me out. As I was shaking and saying I hadnt eaten since before my six hour visit she simply said well take your time as your dressing and leaving. As I walked out of my oh so private curtained space they were rolling another patient in and telling him it will be a minute because they had to clean the area. As I turned around and looked at the blood soiled bed, I swore to myself I will drive all the way to Troy next time regardless of how much pain Im in.

KA

Kayla

I just got discharged from this hospital on Sunday because I have a blood clot on my lung from the birth control nuva ring. I have a long list as to why they were very unprofessional. 1. I got an ultra sound done on my heart earlier this year in their cardio for women area. They said I had a valve that would not close and an extra electrical current. I got another one done while being in the hospital and she said I was completely healthy. No problems with my heart. 2. A nurse explained that I had two options. Either Coumadin or Warfarin.. Its the same medication! I kept getting told different days as to when I could be discharged. It went from the whole weekend, to just the night. Then it went to 5 days.. 3 The same nurse who told me Coumadin and Warfarin were different, told me the price for it without insurance was $900. Its only $50. Thats quite a big difference. 4. Miscommunication between nurses. The day nurse told me my mother could stay with me over night. The night nurse seen she was still in the room with me after hours and was told she had to leave in the middle of the night. 5. Nurses were incredibly rude. I had a roommate come into my room at 1am. The nurses setting her up, were laughing and talking incredibly loud. Slamming things around, totally forgetting that I was trying to sleep right behind the curtain that divides the room. 6. One nurse showed me how to take my lovenox. When it came to her doing it, she did it wrong from the way she showed me! 7. False information on my discharge papers. It said I had a fractured vertebrae. Had to get that corrected before I could even leave. Another thing on the discharge paper, under all the medications Im taking, it says to continue taking ibuprofen. Thats a blood thinner! 8. They need to have better communication between all the doctors and nurses that seen me. And for some of them, maybe they need to go back to medical school and get better education. Needless to say, I will never be admitted to this hospital again!