Category: | Veterinarian |
Address: | 45559 Mound Rd, Shelby Charter Township, MI 48317, USA |
Phone: | +1 586-731-1430 |
Site: | arkveterinaryhospital.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–7PM 9AM–5PM 9AM–7PM 9AM–6PM 9AM–1PM Closed |
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Sean S.
First off, do not trust the reviews for Ark Veterinary that you see on their Facebook page. They delete and block any review that is unfavorable to their business. Now, I can only speak for myself but seriously, do not take your animal to Arks Veterinary in Shelby Township. Or do so at your pets risk. After sinking nearly $400 in tests for my very ill cat, the doctor sent me home with a can of food. That was it. The next day she calls and says she wants to run ANOTHER $350 worth of tests, and I decide to pay $50 for the few meds that she recommends instead. Despite the fact that my cats oxygen was extremely low (the doctors assistant nurse just discredited the reading on the monitor because "that cant be right"); despite the fact that his liver looked bad according to the tests; despite the fact that his nose was discolored (to which I specifically pointed it out to the doctor, but to no interested response); despite the fact that I had the vet whom I had previously gone to, i.e. the PET DOCTOR, fax all of my cats previous medical history; despite everything, the incompetent doctor at Ark Veterinary misdiagnosed and mistreated my cat. Less than 24 hours afterwards from receiving the meds and a couple of syringes to force food and aluminum hydroxide down his throat, my cats nose was turning purple. I decided instead to take him back to the PET DOCTOR. There, they immediately gasped at my cats condition and put him on oxygen. The color of his nose began to return. He would have died within hours from suffocation because of the negligence and ineptitude of Ark. Then they gave him a couple of shots and showed me the correct way to feed him (placing food on my finger and rubbing it on the upper mouth and not forcing it in with a syringe). For the first time in nearly a week my cats tail was wagging, and, as you can imagine, the vet at the Pet Doctor was flabbergasted at the incompetence of the work done by Ark Veterinary. He wanted their info. He gave me medicine for my cats liver and told me to discard the crap I had just paid over $50 the day prior for. Mind you, he did all of this just by looking at paper work, and to top it off, charged me only $100. The doctor at Ark should be held accountable. She nearly killed my cat and nearly charged me over $700 to do so, over half of which I paid and will probably not get back. Although I should. I hope your experience will not be as equally appalling and - had I just waited a few more hours - fatal to your pet.
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D M Peters
Four stars is the highest Id give any vet practice. They treat a variety of pets in addition to dogs and cats. If you have an unusual pet, call for info. Gentle, knowledgeable, and caring doctors and techs in an impeccably clean small practice. Reasonable pricing on most services. Surgery can be pricey, but probably no higher than most places. Ark has had my business for 24 years, and is the best vet practice Ive used.
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Kristine Greenland
One of the absolute best vet experiences Ive ever had. They took me in as a walk in when my cat was extremely sick and treated me and my pet with so much compassion. They worked with me on everything from the details about treatment to billing details. Each staff member was an A+. I highly recommend them if you want a positive experience and atmosphere.
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Nicole Wasson
Great caring staff. My guinea pig Spike was born with a lung issue and had chronic pneumonia. He was so sick and after the vet tried every possible treatment, she recommended I put him down. They were incredibly kind. Their price are very good and the vet specializes in small pets like hamster/guinea pigs, etc.
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Lc C
I would highly recommend Dr. Kispert at Ark Vet. She saved my iguana when my original vet had no idea how to treat him. We also have a dog and cat that she has treated with extra care and attention. We been with her for over 20 years and her knowledge and expertise is unsurpassed.
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Penny Ries
I have had my dashchund with Ark Veterinary for 14 years. They have seen him through several illnesses and taken excellent care of him and several cats.Both dr kispert and dr ricktor work withbyou to find and provide the best care for your pet.
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Katelyn Smoger
Ark is home to dedicated and knowledgeable staff who go above and beyond to help animals in their care. They are the best place around, especially for exotics. Reasonably priced as well. Ill never go anywhere else if I can help it.
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Nicole Prouty
I took my 4 year old guinea pig there for a check up. Dr. Kispert is a fantastic vet. I had complete confidence in her. She was very thorough and gentile with my guinea pig. I would definitely recommend her to anyone!
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Mike Reese
Super vets and staff. Reasonable prices. They care.
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Randy P
Great staff!