Category: | Medical Clinic |
Address: | 5565 Blaine Ave E, Inver Grove Heights, MN 55076, USA |
Phone: | +1 651-241-9400 |
Site: | allinahealth.org |
Rating: | 2.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed 9AM–5PM |
KA
Kathryn Grimes
This is generally a great clinic -- Ive gone here for years and have always found the providers to be excellent. However, theyve just changed their customer service from a more individualized approach to dumping callers into one phone tree that has three options: medical records, health providers and everyone else. I am typing this after 15 minutes on hold and still havent spoken to a human being (no option to dial 0 for an operator).
DA
Danielle Ann
I always get great care when I am here. As a matter a fact my primary doc was at Park Nicollet in Eagan and went to Allina twice for urgent care and was so pleased with the care I received, I switched clinics and sent my records to Allina.
MA
Mark Rodriguez
My sons appointment was at 2:30 then at 3 they say doctor is running a little behind(30minsLate)I am mad..now 3:10 and still waiting and it is not busy here at all. Come on I have a sick 3 year old.
KA
Katy Zientek
Office management and scheduling are poor, I always have to wait for my appointment. Ive received an apology note in the mail, but the customer continues to be poor. Provider experience is good.
JD
Jdine Kastman
Well, the time is now 2:06p.m. My son had an appointment at 1:40. We got his at 1:20 just to be on the safe side. We were told the doctor would be into see us in 10 mins...... Its now 2:08!
AL
Alexis Rhea
Terrible service. Long waits, unhelpful staff. I recently switched to this clinic after moving to the area and Ive had nothing but issues. Even a simple refill request was a headache.
TH
ThecalamityJenova
Staff wasnt helpful at all when I had questions about healthcare etc. The man taking calls that day had an extremely patronizing tone and bad attitude. Ick! Never going here.
LE
Lee Larson-Evers
The staff is always friendly, professional and sincere. Dr. Hopkins is amazing and Id recommend her to anyone looking for excellent care.
FA
Fabiola Oseguera
If i could give it zero stars i would worst front desk service at the eye clinic atleast when i went there
NO
noxious cup
Nice good and my mom and grandma work there !!!!
C
C P
Slow to respond to calls and messages.