Priority Dental Clinic

16900 E US Hwy 24, Independence, MO 64056, USA

Category:	Dental Clinic
Address:	16900 E US Hwy 24, Independence, MO 64056, USA
Phone:	+1 816-257-3720
Site:	prioritydentalkc.com
Rating:	2.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 10

Reviews 15

Adah Sanders

I had a mixture of feelings about this place. During my daughters first visit, my daughter witnessed one of the dental assistants being scolded by Dr. K.W. Kong. This manner was unprofessional and should have been done privately. What was to be our second appointment, it was very hard for me to contact anyone to inform them of rescheduling. After many attempts of calling, the receptionist would ask if I was okay to wait on the line and I would be on the line for more than 5 minutes. I would hang up and call back again but instead of asking me to be put on hold, the person would pick up and put me straight on hold. Again, unprofessional. On our first visit we had several appointments scheduled so my daughter attended the 3rd scheduled appointment, we got there and the receptionist informed us there werer 3 others before me and if we would be okay to wait. I told her if it would be okay to go to the store and come right back, she said yes. We left and when we got back a dental assistant came out to the parking lot and said they were ready to see my daughter. My daughter was then sent to see the dentist and we were informed that shes not doing fillings today and was questioned where were we because she came out 7 minutes after we had left and we werent to be found. I informed the dentist the staff informed us there were 3 others before us and also knew that we had gone to the store. Dr. K.W. Kong stated she is not doing fillings today and asked to reschedule. And yet it was their staff who scheduled this appointment. And the manner in which Dr. K.W. Kong had addressed this situation was very rude and inconsiderate of our time, so we had nothing done that day, my daughter wasted time away from school and myself from other priorities to have nothing done. I informed Dr. K.W. Kong, we will be going to see another dentist and she says, "Thats okay". Apparently, our business was not important to her. The only positive feedback I can give about this place is, the Dental Assistants are extremely kind and very helpful, especially Ms. Rebekah White. I give names because I would like to give credit to where its due and this woman in our short time there made us both feel that our time with them was worth something. Priority Dental is owned by two sisters, Dr. K. W. Kong and Dr. K.A. Kong, am not sure how Dr. K.A. Kong is with her patients but YOU WOULD NOT want to have your kids be seen by Dr. K.W. Kong!!

nr2003man

Nightmare experience. Went in for a simple cleaning and it was the most discomforting cleaning I ever had. I had cleanings in the past with hygienists that took their time and were as gentle as could be. I seen Dr. Kong and my cleaning was rushed. Not exaggerating, literately the fastest most discomforting cleaning I ever had, and again not exaggerating 10 minutes of the fastest cleaning I and my family has ever heard of. It was like giving a child the electric cleaning device instead of crayons and she would rapidly scribble your teeth with world record speed. The result was clean teeth, but I felt butchered. I would hate to think if I needed fillings. The staff were professional and friendly though.

Kayla Ragan

What a horrible horrible place! I took my eight-year-old daughter in today, She saw Dr. Kong. My daughter could not be put under anesthesia today because they did not have authorization from insurance yet so Dr. Kong asked me if I wanted to hold down my daughter while she ripped out the tooth! Needless to say, that did not fly very well with me! And she said this in front of my daughter who is already scared, it took 10 minutes to calm my daughter down and to stop shaking after we left that terrible place. Needless to say my daughter did not have any dental work done there and never will she!!

Christy C

I went there today to get my daughters extra tooth pulled not because she has a cavity. They called her back and told me to wait 10 minutes and come back so they can prep her. By the time I went back there they were numbing her, this is her first time going threw this. She was nervous and crying, she is 8. I was upset they didnt Communicate with me that they were starting nor care to have me back there. Wont be back. I dont see how legally they can start numbing or removing a tooth or anything without communicating with a parent first!!

Jessica Williams

Went in for extraction & fillings. Broke off the tooth that was supposed to be extracted & just left it in there. So now I have half a rotten molar left in my mouth. The fillings are awful & my teeth hurt worse than before any fillings were done. Of course now I have no dental coverage and will have to pay alot out of pocket for another dentist to fix what they did wrong to my teeth.

Jaime Jensen

DO NOT take your kids here. They do unnecessary dental work to make money. My child went in for a filling and come out with a silver tooth on a different tooth and the other one not fixed. The owner is very rude as well. I couldnt believe how I was treated when I asked why she did this to my child. She lied about my son and what he said to her. Please do not go there.

diana salinas

The dental assistants are very sweet, the actual dentist has the worst bed side manner! I took my four year old here and I will never return. Instead of being sweet or trying to ease him she rolled her eyes and left not even explaining to him or I what was going on. If children bother you so much dont be a PEDIATRIC dentist!

Helen cass

My 3 kids and myself are patients here, and we love it. The office is very clean and inviting. The staff are all very knowledgeable and very friendly. We love this practice and both Dr. Kongs. My kids have had all kinds of dental procedures done. We are very satisfied!

Setahnie Feeney

Got two fillings done here. They seemed extremely rushed and now three months later I can not chew without pain on both sides in my teeth where the fillings are. Very dissatisfied.

Ashlie Calivere

My kids ages 14, 9, 5 and 2 all love this place. I have never had any problems. Everyone has always been so sweet, kind and nice.

Julia Garcia

Me and my kids been going for years. We never had any problem there everyone been helpfull and friendly.

Makari Makema

All they did was count my teeth, I was supposed to have filling! IT TOOK ME 30 MINUETS TO GET THERE!!!

Xavier Muhammad

Is this place still open for business. No one answers the phone.

Jessica McKay

They have been great with my son, the staff us always friendly!

KB Harrison

Very nice!