Kansas City CARE Clinic

3515 Broadway, Kansas City, MO 64111, USA

Category:	Medical Clinic
Address:	3515 Broadway, Kansas City, MO 64111, USA
Phone:	+1 816-753-5144
Site:	kccareclinic.org
Rating:	3.8
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–5PM 8AM–12PM Closed

Location

Photos 16

Reviews 25

Justin Dickinson

They never ever answer the phone or return your messages if the voicemail box isnt full that is (it usually is). I went to the clinic a couple of times for minor medical procedures which were good experiences and because I have very little I was seen for a $10 donation. I have long struggled with mental health problems so I decided to seek mental health services. I saw a psychiatric nurse practitioner multiple times for a $10 donation each time or so I thought. Months later I learned that they were sending bills to my parents house (I dont even know why they asked for that address or why they sent the bills there). So now I keep getting bills for services that I never agreed to pay for. Their billing company is worse than useless and offers no help at all. I call KC care clinic every time I get a bill (once a month for about a year) and no one EVER answers the phone at any extension. Every mail box I have found is usually full and if its not they still never return your call anyway. This place has caused me far more stress and anxiety than any help they provided me.

CHIEF TOMMEH

This place is ghetto AF. The so called "Doctors" dont dress like doctors. I went in to get my hands looked at because I think I have arthritis. The doctor talked to me for a little bit and did one freaking test which was ridiculous. She told me " put your hands together and tell me if you feel pain?". Like what? Im no doctor but that doesnt tell you if I have arthritis or not. She also said "your hands dont look deformed" ..from 6 feet away! What a joke. They did give me a blood test. I dont know why...its been a week and still havent heard anything about my results. The automated phone line is pointless. You just go in a endless loop. It just rings and repeats it self over and over. This happen to me at 9:30am on a Thursday. This place is pretty much a HIV clinic and if you want to get your moneys worth go somewhere else.

pete fisherman

I was never able to even make an appointment here. I spent a whole day on the phone waiting for someone to answer. I was continually sent back to the main menu and had to go through it again numerous times for no one to ever answer. At one point I had cycled through the main menu and was waiting on hold so long they just hung up on me. I tried pressing 4 to speak to a person and had the same thing happen. After a full day of calling this place I never spoke to a single person and there is no option to leave a message and have them call you back. I ended up making an appointment with another clinic that had an online option for creating an appointment. I will never try to make another appointment here again, and even if I did try I wouldnt be able to!

Katherine Laddusaw

I had a lapse in health care coverage and seeing the Dr/Nurses here made me really disappointed in the quality of care I had paid thousands of dollars for. Each practitioner genuinely cares for the holistic well-being of their patients. Each appointment I felt listened to that my concerns were taken seriously and that the treatment plans made sense for my lifestyle. The scheduling staff can be a little disorganized however hands down the best group of medical professionals volunteer their time here. Its an amazing community resource and deserves so much more attention for all the people that it helps.

Miss Maria Mendoza

They had me waiting a very long time for my SCHEDULED exam. The receptionists even had others go back that came long after I did, then they realized they forgot me altogether. Then when I got a simple presrcription for birth control, even after I gave them the exact one I take, they messed it up. I had to bring it back and they sent it to WalMart and still sent the wrong order! It really couldnt have gotten any worse!

Ceci Dresser

Ive been trying to get a hold of them for quite some time now. I would call and it would ring and ring eventually I tried other options on the phone menu and they started to actually HANG UP on me. I could hear someone talking and laughing then slam the phone down. I probably should take my health some where else. Glad they didnt answer at this point!

Heather O

Id give 5 stars if the receptionists up front werent so rude, the doctors and nurses in the back are beyond what I expected. Theyre very kind and the doctors tàke their job very seriously. They go above and beyond to do everything to make sure you are comfortable and are understanding of treatment plans.

Chris Carrera

I will be the first to admit that their office staff leave much to be desired. However the doctors and nurses on staff are super helpful and caring. this place saved my life with the medical conditions I have. if I could not go to them I would be in a world of hurt.

Chevalier Amity

Amazing nurses and doctors! They really took their time and treated my mother and I well. The times in my life when I have needed their services, they have always been top notch....better than going to a regular doctors office!! Thank You KC Care!!!!

Dawn Ruhl

This place up until now, has been a Godsend. Recently its been impossible getting what I need, and it would start with them answering or returning my calls to make an appointment. Super stressed out now.

Lee kansascity

They keep putting me off. Have called many times for appointment and they say they will call me right back but never do. They say there here to help people with HIV. What a big JOKE.

Sheri Gambino

I thought Id give this place a try and got in quickly too see a doctor. Staff was very nice and so was the doctor. I think they do a lot of good for the community.

Anne Ritter

This clinic is amazing. The front desk staff is beyond amazing and always incredibly patient. Never have I felt like I was receiving less than adequate care.

Malachi gray

Im trying to get a hold of them now and still cannot after four whole days. Im trying to schedule an appointment and no one will answer.

Kirstin Roe

This is a wonderful clinic with such great doctors and nurses, I am truly grateful for them. I would absolutely recommend to anyone.

QueenChia TV

Very good place, good workers and great doctors...i just wish they put my order in for the pharmacy like they was suppose to

Eric Thorn

This place is a joke. Ive been calling for four hours straight trying multiple extensions and no one answers anything.

Rachelle&Bella Service Dog Team

We have spent 4 days on the phone and have gotten no response we have called every option available and still no answer.

Natasha Carruth

They cancelled my appointment the day of. Because they were closing the afternoon clinic today.