Maribel E. Monroe, MD

Reviews 5

MO

Monika Fiandra

F*** this doctor. If I had the option to give her 0 stars thats what I would give her. I went in for a checkup last week & on that same day I was having severe stomach pains. My mom still made me go because we are leaving for Italy in 2 weeks and I needed a new prescription for my birth control. I have a cyst in my ovary, so my birth control is a medical necessity. Long story short, were at the office and I couldnt stop crying from my stomach pain. The Dr. Monroe tried to do a Pap smear on me but because I was crying & in pain she insisted on seeing me on another day when I was feeing better, but overall she was being insensitive to my pain..being bothered by it and just wanting me to leave her place. So, we booked an appointment for the next week. One week later, that being TODAY, I go & sign in, with my stomach feeing much better and all. I wait about 10 minutes & then one of the girls behind the desk asked me if I received a letter of discharge from the practice, and I said no. I was confused at first but then they told me to wait to get their general manager. She comes out and hands me a letter stating, "You will be requiring further medical care which I cannot be providing to you, due to the fact that I and my staff were not able to meet your expectations". I then got furious and told them, "Youre discharging me because I had a stomach ache? Because I was crying? Because I was in pain from my ovaries??" What kind of doctor does that??? Its completely ridiculous & unprofessional. If someone else came in & had period pains & the doctor couldnt provide help to them because of their pain..shes just going to discharge them from service???! Ill tell you right now, when I had my stomach pain when I went in a week ago I was not rude or mean AT ALL. I told them repeatedly that I was sorry and that I couldnt help it. I have a history of ovary pain that makes my entire stomach hurt. It could have been that the cyst in my ovary had popped (which is normal on occasion for people with cyst in their ovaries). Its completed and utter BS!!! Please DO NOT go see this doctor. Even on previous times that I had seen her (which was only 3 other times) she was always insensitive, had an uncaring attitude, and rushed through things to the point where she physically hurt me during a pap smear and DID NOT CARE! My family & I only stayed with her because shes the only gynecologist in Vegas that takes our insurance. She and her staff are completely unprofessional and rude. They dont care about your satisfaction, they dont even care about you at all. My previous gynecologist in New York was so nice and so caring and even if we ever had an emergency he was always more than happy to help us, and insured us that he cared about our well being. Please, whatever you do, go see someone other than Maribel Monroe. Youll find a much better person to take care of you and your needs elsewhere.

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Kristine Brown

Dr. Monroe has extensive knowledge in hormonal treatment and balance. She has improved my quality of life greatly with her evaluation and corrections of my hormonal and nutritional deficiencies. I admire and respect her as a physician and dont want to see any other physician. Unfortunately, she has the rudest, most unprofessional staff (most specifically front office staff). Ive had multiple frustrating experiences of waiting to be helped while front office staff surf the web, put on their makeup at the front desk, sit and talk about personal issues, flip through pictures of personal activities together, speak loudly and rudely to patients on the phone, roll their eyes at patients, even argue with patients on the phone and then cut them off by putting them on hold for long periods of time, and basically put the patient (their customer) LAST PRIORITY, consistently. The front desk staff speaks rudely to patients with an arrogance unfitting of a great office. As a former medical assistant and office manager, I judge this as unacceptable behavior for a medical office that has so much potential and yet is losing the trust and respect of their patients and community by their lack of business etiquette and customer service. Dr. Monroe is amazing but, sadly, I will be finding another physician and staff who will treat my spouse and me with the professionalism we desire.

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Dania Sanchez

Please dont go to this dr dont waste your time or money ! I was a recent patient of hers , I went in because I was such in pain she stated I had big fibroids that needed to be removed I trusted her and went on with treatments that she recommended . She stated I need to burn the fibroids wich I went on and she did the procedure in office 2 months passed by and I was still in pain . Monroe kept telling I needed all kinds of her medications she has in her office and shots that were ($250 each) when none of that worked ! and after I went to several drs and they did tests and found that my fibroids were still there and they were small and instead of her burning my fibroids she burned the line of my uterus ! ! I dont have insurance so I paid everything cash ! She is a lier and does not know what she is doing . She first charged me 2000 and later she stated she needed to charge me another 2500 I didnt care for the price I just wanted to get better knowing the fact that she did everything wrong and didnt do what she was suppose to aggrivates me ! I could of gone to a dr who actually cares for ther patients instead of lying to them I will be suing her ! no one deserves to be stole from and be messing with there health !

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yajaira caba

This doctor has no compassion, isnt caring, and very much stuck up in her demeanor. Her staff is unprofessional, and unorganized. I was trying to get a refferal sent over to an imaging center and they; one put me on hold for a very long time, two said they were gonna send it and never did, wrote my referrals with my names interchanged, when the imaging center called the for the information they then put her on hold and never came back and finally when I tried to call again nobody answered the phone and there was no way to leave a message. I was on a stat refferal because of bleeding and they didnt take any of that into account. My iron/blood levels were extremely low and she waited a whole month to let me know. At this point all this lady cares about is beauty and not health. I would call her a doctor but she doesnt earn that respect. Who ever goes to her practice just know youll wait over 45 minutes to be seen even if you have an appointment, her staff is unprofessional and childish about their behaviour, and the lady honestly dont care about your vaginas well being or yours . But if you want Botox its your place! Sad, I wouldnt have given her any stars but a f...ur service button wasnt available.

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MaryKay Plesha

At my last appt in Sept, I was seen and examined by a female student PA, not that I was given a choice... she just came in and proceeded with the exam. Never in my life have I had such a such a painful pap smear done. Apparently she wasnt trained properly. Next was my breast exam, and I did mention to her that I had an abnormal mammogram and was having one repeated. Again, this was THE WORST one ever! She had no idea how to properly exam a breast nor the lymph nodes under the arm. She left (thank goodness!), and Dr. Monroe came in shortly. She shook my hand, never addressed the problems I had indicated on the form that I was asked to complete, and she then escorted me to a seat up near the front desk. No hands on exam was done by the physician. Actually, I wasnt given a chance to voice my displeasure about what occurred because poof, she was gone like a magical fairy in the wind! I have made 2 calls to the office since then, first because I need a refill for a prescription for my hot flashes, which my pharmacy is also sending requests, and second to state that I was unhappy about being seen by the PA, etc. TWO TIMES...no return call!

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