South Valley Animal Hospital

Reviews 8

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Doug Dulac

The Worse, Unethical , Not Professional, Un-Caring , Money hungry , Had I of known after all these yrs, I would of never of gone here. Even after they by there lack of professionalism Caused my dog to suffer a preventable death. My dog bled to death because of their lack of improper Xrays and Not doing a proper examination. He suffered!!!, was Lethargic and they were force feeding him while in there care for over 4 days...The day I picked him up they said he was doing great ! Not, He was filthy and he couldnt even jump into the vehicle, had to carry him, got him home he threw up Blood and was rushed right back there,( 2hrs) The Girl on the other end of the phone said make sure your here soon or there will be an additional emergency / after hours upcharge!!! I couldnt believe it...While there they did not do a complete exam, they sent me somewhere else. He was in Bad Shape by this time and they let me go as if they wanted to get rid of me. His B/P was around 50 when they let me go... in- excusable, They the Doctor in charge at South Valley was asked by me to call the place they sent us, and forwards all his records so they would have them... She called but never sent any records nor did she speak to the Doctor that was at that facility. I still can not believe this has happened !!! There is so much more! My dog Sir William Cody died that morning ( 3.8 yrs) I have requested a refund of the Money I spent while they cared for him and they have refused !!!

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Samuel Montez

Wow all I can say isWOW. Dr. Gaigle is an amazing person. A Dr. who displays the most beautiful love and compassion for animals and people. These animals are our children and family and everything to us animal owner/lovers. We brought our baby in cause he wouldnt eat for 5 days. We were so scared he was going to die. As most people find themselves in these situations its darn near in affordable to most. Knowing that this place helped us with getting what tests we could afford done and then we were left with that bad news of what was next and knowing we couldnt afford it and hadnt found a place that could help us we were contemplating putting him down and Dr. Gaigle went to work for him and us. She helped us get the help to treat him she told us he was to young to put down and man we got him in a place as hes doing great he didnt end up needing the surgery DR. Me my wife and our family cant say thank you enough for all you did for us and our beloved DOZER from the bottom of our hearts THANK YOU AGAIN

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mysterymidnight 478

I went to this vet because my dog was having complications while giving birth.Big mistake. This place is just after money...the doctor was rude and so was the staff. My fear was that there was still a puppy in her. They confirmed there was a heartbeat and we decided to get an x ray too just to be sure. While she was at the vet she gave birth to ONE puppy. The doctor argued with us saying that 2 were born there and then charged us for more then 100$ just for ripping the sac of the newborn. Told me a set price of $133 for the whole ordeal. Went to the front and told it it was gonna be more then expected we asked to talk to the doctor and he refused to talk to us. He had his assistants argue with us in his place. Bad experience for my already stressed family. Wont ever go again and I recommend you dont either.

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Rebecca Davis

Terrible, uncaring staff. The vet who saw my cat spoke of money way too often. My cat had to stay overnight and it was almost impossible to get an update. I was told that I would be called back three times and finally at the very end of the day I was told to come get my cat, the vet forgot to call me. My cat was very sick and is no longer here. I believe that the vet did what was medically necessary, but you will receive NO other support from them. As hard as it was to get in contact with the vet, Im not surprised that there was never an attempt to check up on Zoe to see if there was improvement. The only communication that Ive received is an automated Happy Birthday, Zoe e-mail today. Heartbreaking. Go somewhere else. Find a vet who chose this career to help and not purely for the money.

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Lynn Alessio

Our first visit to South Valley was in December 2012 when our elderly lab/pit mix fell into her new pool on the night she arrived here from Southern California. The water in the pool was in the low 40s and by the next morning she couldnt move. We took her over to South Valley where she received great care and she was soon good as before. We have since lost her (unrelated to that issue), but our current doggies are happy customers. Petunia (an older rescue dog) came to us from the SPCA shelter with an undiagnosed muscle disorder. Dr. Daigles attentive care has her up and walking (slowly) without pain again. Highly recommend tor both the professional, yet warm care and comfortable and clean facility.

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A Private User

Dropping your 4-legged furry baby off under the care of strangers is not the easiest thing to do when there is the added element of anesthesia involved. You need to feel that the hands of the people you put your dogs life in are on-board with treating them as well as you yourself do. This animal hospital exceeds these expectations we have as pet owners! The front office staff are caring and you can tell are passionate about animals. The veterinary doctor that saw our pooch was equally as passionate and very knowledgeable but most of all PRACTICAL. There were no over-the-top recommendations made, only sound medical advice for our pooch. I love South Valley Animal Hospital!

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A Private User

We have been taking our pets to this facility for nearly 5 years and they have been nothing but professional and friendly. I was dismayed to see the negative reviews of this facility based on someones angry rants. If your not a doctor then how would you know what tests your animal needs or doesnt need? The doctors have always explained every option with costs V.S. benefit included in the discussion ( as any thorough provider should). One of our pets has needed pretty extensive care throughout her life and South Valley has been there every time we needed them. So thanks south Valley doctors and staff we appreciate your hard work.

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A Private User

We take our cat, ferret, and two pups to this vet and all of them have been given the BEST care by Dr. Thelman and all the staff there. Every time she sees our babies come in, especially Indy the ferret, she cuddles them up and knows all their names. Our puppy was sick the night we got her so we called the after hours line and within 15 min the doc and vet tech were there and they couldnt have been more wonderful. She is now a perfectly happy little bouncy border collie pup. I will always take all of our pet children to them because they truly care, especially Dr. Thelman.

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