Crossroads Animal Hospital

123 Nashua Rd #1, Londonderry, NH 03053, USA

Category:	Animal Hospital
Address:	123 Nashua Rd #1, Londonderry, NH 03053, USA
Phone:	+1 603-437-1010
Site:	crossroadsanimal-hospital.com
Rating:	4.1
Working:	8AM–6PM 8AM–8PM 8AM–6PM 8AM–8PM 8AM–6PM Closed Closed

Location

Photos 31

Reviews 15

patricia underwood

I have been coming to this vet since 2000. I used to think they were ok (the techs and vets are nice, the check in people are rude and uninterested), but over the years my opinion has shifted. Our Newfoundland is 13 1/2. She no longer is being groomed professionally because she cant stand long and getting her in the car is extremely difficult. I made an appointment for her to get her rabies shot and her nails clipped and made it known we do not need physical for her. We know she is very old and on borrowed time as it is. They day before they called me to bring a stool sample for her physical. I called and they told me they will not see her without a full physical. So I canceled the visit and will try to get her to a vaccine clinic at a retail outlet. Then the clerk told me that since I refuse the physical, they will not prescribe her rimadyl that she needs for her arthritis. Basically holding her prescription hostage unless I fork over the $200+ for a physical so they can tell me she is old. She is in pain when she does not get her arthritis meds but apparently the money they will get for a physical is more important to Crossroads then keeping a dog (that was a patient for 13 years!) comfortable. Thanks for showing your true colors, I am looking for another vet for my 2 dogs and cat.

Jeffrey Blood

This past week, our cat had begun to spit up blood. We had rushed into our car and drove to the Crossroads animal hospital. It was 530pm. We called them on our way asking if they were open, and if they could help us out. They replied with: "How close are you?" US: "100 feet away (panicked breath) Them: Sorry were closing, you can go to Manchester.... Sadly our cat passed away while driving to the ER, it might not have helped to go there, but the fact that they still were open for business for 30 minutes and declined us when we were 100 feet away, I thought was absolutely deplorable. They could AT LEAST given him a shot to euthanize him to give him a peaceful death. Im just glad they dont deal with people, because in that case everyone in the town would probably be dead.

Rob Gardner

***Beware of Over-Vaccinating Your Pet *** I brought in my healthy dog in for (3) vaccinations to get up to date. They literally tried to up-sell me on (9) different products and (2) additional vaccinations that were completely unnecessary. Im Leary of practices such as this and over- vaccinating. I refused. They then insisted upon having me sign waivers as if I was accepting liability for declining their sales effort. Theres a point you cross when the ambition to drive revenue not only creates a bad customer experience but endangers the health of someones pet . Theyve crossed that line and Ill find another vet.

Loretta Guyett

I have been taking my cat there since I moved to Londonderry in 2009. He has seen Dr. Gauthier and Dr. Wyett. I like them both. Dr. Gauthier is not there all the time now, but he is thorough and gentle with my cat and I never seem rushed at all. Since Dr. Gauthier is now on a limited schedule there, I have seen Dr. Wyett and she is extremely nice and will take time to answer any questions I may have. My cat has thus far not had any major issues, but so far, so good.

Kathleen Hayes

I agree with the overmedicating. I wish they knew more about the herding breeds and the collie. Their brains cannot handle it. i have records on file about her mutant/mutant genes. she needed shots BUT not all at once. she went lethargic and it was unnecessary if they paid attention to detail and breed medication rules.

Richard Cole

The doctors and techs very pleasant, large check-in/waiting area. Checking out waiting time most times take awhile 10-15 minutes, they installed these plugins for animals with stress but most times they are empty. All minor negative issues very happy over all.

A Private User

We recently started using this vet and we just love them! They are very knowledgable not to mention the care and love that my animals receive from everyone on this staff.

Sharon Allen

Dr. Hertel and his staff are always friendly and professional and really care about their patients. Our animals live going to the vet!

Zack Hébert

No complaints. They cremated my mothers dog. The visitor room was slightly dirty, but then again that room is an afterthought.

William Seddon

Dr Here and his staff are amazing. They call the day after a visit to check on my dogs! Great service and always caring.

Scott Cooper

The staff is great. Service was great. It just seems to be getting more pricey lately.

Dan Guerin

Excellent staff and our pet has always received excellent treatment here.

ducks and their kids

Awesome doctor, honest, reasonably priced