DermOne Dermatology

Reviews 3

QU

Que Foreman

I made an appointment because I have moderate acne, plenty of acne scars, and two moles I wanted removed. I walked in ten minutes early and started filling out new patient information. A staff member came to get me and became annoyed and impatient that I was trying to finish writing my phone number down so it could be corrected in the system. I was showed into the room. The person who took my history was nice and patient with listing to my answers. Then the doctor came in. Dr. Dixon was brisk, impatient, unprofessional, and kept trying to leave. She gave me a once over looking at moles, only after I told her this was part of what I made the appointment for, she mentioned how I dont have that many and then later saying well maybe I do actually have quite a few. She did not check my scalp, hands, or feet, and failed to notice the mole under my armpit that I want removed. She wrote a prescription for some acne wash, acne cream and antibiotic with out even looking at my face or asking any questions about how my skin normally behaves. I tried asking questions about any possible side effects, or about directions on how to use the prescriptions. She did not answer any of my questions, and ignored my concerns about the cream being drying to my already dry skin, telling me to just use a moisturizer as I dont already. I also tried asking about scar treatments. She was very dismissive and said I cant have anything done until my acne is under control and that no doctor would anything. I already knew that but wanted to discuss options about future treatments. She then tried leaving the room and I said I had made this appointment to have the mole on my nose and armpit removed. She informed me how a "full" body check and acne "consultation" and mole removal was too much for one visit and it had taken too long and she didnt have the time and I would need to make another appointment, even tho this was exactly what I had made the appointment for and she had only been in the room for five minutes. She then told me that the mole removal was only cosmetic and insurance wouldnt pay, in a tone of voice that made me wonder if she thought it was shameful, and made me feel embarrassed. She told me how having it removed would cause a pit and I would hate the pit even more then the mole and regret it. I pressed her again looking for information about it. And she told me how it would look fine and not pit if SHE did it. I also found out that the antibiotics she prescribe is $1,500 for a one month supply. By far the worst experience I ever had in a doctors office.

S

S

If I could this place zero stars, I would. Its long. Pull up a chair. Earlier this year, a dermatologist from DermOne treating my son for acne recommended a biopsy on three suspicious moles on his body - two on his back, one on his chest. This seemed a little unusual for a 14 year old but nonetheless we agreed because skin cancer isnt a joke. One mole on his back came back "funny" and she recommended having it removed (using a pediatric plastic surgeon) since it re-pigmented. Meanwhile, the office we were going to merged with another business and the dermatologist we were seeing was transferred. It was all very weird. We were increasingly frustrated with her care as it was (since we werent seeing any improvement with the acne after 9 months of visits ) so I scheduled him an appointment with a new dermatologist. We saw the new dermatologist last week and what an eye-opening experience that turned out to be. In short, we learned the dermatologist we were seeing is a NURSE PRACTIONER, and in my opinion, parading as a doctor. I dont recall ever being told she wasnt a MD but looking at her credentials on the first pathology report, its right there in black and white. So I feel like I failed and didnt do enough homework before choosing DermOne but I also feel duped! The only thing she did right was catch the suspicious mole that needs to be removed. Everything makes sense now. The fake dermatologist said we needed to go to a pediatric plastic surgeon for the removal. I was told she could not not do the excision because he was under the age of 18, which baffled me since I considered her a dermatologist capable of treating my son. But thats not the reason - the reason is because she is not a doctor! The new dermatologist ran a second pathology report on the suspicious mole and it does need to be removed. But surgery and anesthesia isnt required. In fact, the new dermatologist told me it would be considered malpractice for him do it as a surgery because it isnt medically necessary! Malpractice!! What if god forbid something happened to my son while he was under anesthesia that he didnt need?? The lesson learned here? Stay clear of DermOne (or whatever they call themselves now) and any other chain-store dermatologist, regardless of their convenient locations. And when your brain tells you to "get a second opinion"!? Dont hesitate. Get the second opinion. Im so glad we did.

MI

Michael Fagliarone

I took my daughter to the Freehold office yesterday to get treatment for spots we have been noticing on her skin. She is 7 years old and was very nervous and hesitant about going to the doctor. I had been secretly crying for days after looking up Vitiligo, which is what I self diagnosed her as having. From the moment Dr. Andrew Karakowski walked into the office I knew my prayers were answered! He put a smile on her face within the first 30 seconds. He looked her over and diagnosed her, and it was indeed Vitiligo. He explained to her that she was one of the lucky people, the smartest people, and that things were going to be ok. He answered every question I had and she had. He put us both at ease with a treatment plan to treat her condition. He was one of the most knowledgable doctors I have ever encountered as well as compassionate. Madison was smiling and happy the entire time he spent with us. My tears of fear turned to tears of joy. After walking out of the office, I felt confident Dr. Karakowski would take care of my daughter, the light of my life. She came home with a smile on her face, telling my husband she was special due to her spots and she would be smarter then him. I was able to tell my husband everything I had learned about Vitiligo and that it was going To be alright. I finally slept the whole night through, I felt at peace knowing there was not a cure but that we could treat it. My daughter woke up this morning and the first question she asked is when can we go back to see Dr. K. It again brought tears of joy to my eyes. I went from fear of the unknown to hope for her future. My daughter went from being embarrassed of her white spots to being proud of them. In 36 years of my life I have never been so completely satisfied with a doctor as I was yesterday. Even with a condition that we can not cure, we both came out with smiles on our faces. Dr. Karakowski is the most compassionate, knowledgable, devoted, passionate, positive, competent, doctor I have ever met! I would highly recommend him to everyone!