Patel Eye Associates

3084 NJ-27 Suite 4, Kendall Park, NJ 08824, USA

Category:	Ophthalmologist
Address:	3084 NJ-27 Suite 4, Kendall Park, NJ 08824, USA
Phone:	+1 732-626-3781
Site:	pateleyeassociates.com
Rating:	4.2
Working:	9AM–7PM 9AM–7PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed

Location

Photos 5

Reviews 28

Sarthak Pan

This review does not express my view of Dr. Patel who i respect as a physician, it is based on my experience at the office in Kendall Park, NJ. Dr. Patel is kind and great but the office staff is a little bit chaotic. I had arrived around 8:40 and saw the doctor at 9:30, while I understand the doctor may have been busy, however she could have told me in advance and I would have scheduled an appointment on Saturday when I was not working. When I tried to inquire if the doctor was running late, the lady at the front desk snootily told me this is a doctors office and not Costco so i should expect to wait. When i called the office to make an appointment for the visual field test, and inquire about the co-pay, Ms. Gemini angrily told me I need a medical exam and would have to pay a new co-pay. i tried to patiently reason with her that I have a family history of Glaucoma which is precisely why i see an ophthalmologist and not an optometrist for my yearly check up. She kept yelling at me that i signed a paper to do a routine exam, i said i may have done it in error and she say - "DONT YOU SPEAK AND READ ENGLISH". There was no reason to be mean or rude one must respect everyone regardless of their accent or proficiency of English. I am a health care professional myself and have never experienced such humiliation from office staff. I would have also liked had they done the visual field test right away as my previous physician used to do. I tried to tell her that an error could have possibly be made by me or the office and asked how we can resolve it and she put me on hold and handed the phone to Sonia. She handed the phone to Ms. Sonia who was very kind and has volunteered to look into it. I hope someone from the doctors office helps resolve this mistake as I really like to Dr. Patel and would like to continue to see him. My previous physician was very through and checked last years visit in order to ensure correct appointments are made and while a patient can make a mistake, there is no reason to be disrespectful to the patient, why not try to work with the patient in order to resolve an error? I hope someone at the doctors office can resolve this error as I would like to continue to see Dr. Patel.

Purvi Rathod

I wish I would have looked on yelp instead of here on google. I was looking on google for ophthalmologist. The ratings on google must be paid for because I concur with a majority of the not so stiller ratings on Yelp. The receptionist Sonia and Victoria ( I may be wrong on the second name) had me on hold forever. I thought Id let that slide. Offices get busy. Once I got Sonia on the phone it was all over from there. The incompetence at this office is amazing. How are they even in business?!?!? Id go anywhere but here. All location are unprofessional and disorganized. Disappointing to say the least. Bad service before an appointment is even made. Glad I didnt become a patient. Who knows what billing mess I would have gotten with the incompetence they showed from the front end and call center staff.

JAYANTA GANGULY

I am very happy with the service since 2016. I have been going to Dr. Patel since then. 1> Front office is always very cooperative & kind enough to leave a good experience with me. 2> Doctors assistants are good and performed their responsibilities towards me with perfection. 3> I always love Dr Patels diagnosis & the way he does my Eye examination with perfection & with a smile. . 4> Our family, relatives, friends started going to him and they too are happy.

Bobby Johnson

My wife had cataract surgery on both her eyes and was very pleased with the outcome. She was seen in both offices and was very pleased with the office staff. They were very courteous and patient in explaining what each procedure involved. She was extremely happy with Dr. Patel and his friendly, professional manner. She have recommended him to friends and hopes they make an appointment.

Dinesh Shah

My wife had her cataract surgery done by Dr. Patel and all the appointments and follow ups where professionally handled and on time. The only down side was when she went to get her second on corrected she waited for 3 hours. It was like they forgot about her, but at the end everything worked out, so no complaints. My wifes eyes are doing well which is the most important thing.

Gaurav Bahal

Very organized and knowledgable staff. The doc took time to explain the problem and answered my questions patiently. The equipments are well organized and the staff does a great job of getting all tests done smoothly. Great experience.

Shilpa Jain

It was a good experience overall. The administration was polite and the Dr answered all the questions that I had. The choice of glasses was limited but still I could find what I wanted. Would recommend it to anyone.

Keyur Patel

Staff was great and everything was explained clearly for lasik procedure. Only downside is the extended wait time during appointments, if not for that would give it 5 stars.

Bruce Herbst

The staff was very nice. My eye examination was very through. I was very pleased with my examination and the explanations provided by Dr. Patel. A very positive experience.

Patricia Boyle

As a patient of a few years, I have always been very pleased. Dr. Hitesh Patel takes the time to explain procedures. Waiting time was short. Staff was helpful and pleasant.

Vinita Patel

Dr. is good staff is not so great and over booking of appointments lead to waste of time for us and Kendall Park office needs to open every Saturdays and mostly every day.

Pratyusha Pallavi

Very professional and caring doctor. Staff and administration needs some improvement in areas of being responsive and managing patiet flow/appointment timings better

Elie saade

The examination was perfect i got in on time the Doctor Patel was very friendly now his one of my favorite Doctor

RAOJI PATEL

I was extremely satisfied on my visit with Dr. Hitesh Patel on April 26,2016. Sincerely, Raoji U. Patel

Tirath Kairojn

The office is professional and pleasant. The procedures went well and my eyesight is improved.

Raxit Patel

Dr Patel is great. He knows what he is doing. Made a good decision in choosing this practice!!

Vinay Koushal

Utmost professional service! Very impressed with staff and doctors utmost professionalism!

Ayeisha Robinson

Great staff and very efficient. My entire family from 2 years old and up use this Dr.