Category: | Eye Care Center |
Address: | 701 NJ-73 Suite 3, Marlton, NJ 08053, USA |
Phone: | +1 856-988-1118 |
Site: | sandlereyecare.com |
Rating: | 4.6 |
Working: | 10AM–7:30PM 10AM–7:30PM 10AM–3:30PM 10AM–7:30PM 10AM–5PM 9:30AM–1:30PM Closed |
JO
John Mendoza
I’ve been meaning to write this review for a few weeks. I’ve been going to Sandler Eye Care for over a decade. Dr Sandler herself has been one of the most professional, kind and knowledgeable people in medicine that I have ever met. She’s that good… very motherly too!!! She’s great! BUUUUUT… the office staff… what’s their problem?!?!?!?! Each time I have been there, they have been condescending and dismissive. Most recently, I went in the other week asking if I could get a copy of my prescription… while they gave it to me in the end, I can’t even begin to express the amount of condescension and rudeness directed towards me. They were actually talking about me while I was standing there. They would sigh and huff and puff while they were putting together my records as if I had asked them to build the Great Wall of China. The woman who took my PD(Pupil distance) was probably the worst of all. So contemptuous the entire time and spoke to me as if I were a moron that couldn’t understand simple information. And the woman that answered the phone was so rude when I didn’t know what a “PD” was… how many people do you know outside of the optometry world know what a PD is….? Again, Dr Sandler is one of the best medical professionals I’ve ever seen, but her staff leaves so much to be desired. There is often a stigma about medical office staff being rude towards patients. This crew takes the cake. Hopefully, someone from the practice sees this and speaks to the staff. I would give this practice a 5 if the staff were nicer.
KA
Karen Ohara
I was referred to Dr.Sandler by my cornea surgeon, Dr. Raber, to be fitted for a special lens for kerataconus patients due to several rejections of my cornea transplants. Additional surgery is not an option for me presently; thus my referral to Dr. Sandler. I share this information to let you know that I was very nervous, having been down this road numerous times in the past. I was first put at ease by Concetta, who was very kind to me and understanding and informative when I first called to make my appointment. When I had my first of many visits with Dr. Sandler, I was THRILLED with the lengths she went to to ease my fears, and to try many different lenses to accommodate my eye disease (NOT an easy task). She spent a considerable amount of time with me, and explained each step explicitly as the exam and fittings took place. She has done this for me EACH and EVERY visit since that time. Dr. Sandler is EXTREMELY patient and VERY explanatory, ensuring that I am comfortable and very well informed during each of my visits. She even offered to assist me with any insurance issues I may encounter, and provided me with a letter of explanation of keratoconus to submit to my insurance company, as most are unwilling to pay for even a portion of the lens, believing them to be for cosmetic purposes rather than for medical necessity. I am so grateful to have been referred to Dr. Sandler and will continue to be seen by her, and will be referring my family and friends to her as well! Dr. Sandler is absolutely the BEST!
M.
M. Colleen Hartnett
We highly recommend Dr. Sandler & her team, who have been providing for our familys vision since 1987. They give us the most knowledgeable, professional & caring service, going far above & beyond the large chains. When our son experienced an injury, I called the office after hours & Dr. Sandler gave me emergency advice & a referral which helped save his 20/20 vision. They also stand behind their eye wear, & will work through any concern, until their patient is completely satisfied. In a time when customer satisfaction isnt always valued, they are the rare exception!
MI
Mindy Tuff
Dr. Sandler is a professional and experienced eye doctor. She is always pleasant and makes me feel very comfortable. When I arrive for my appointment I am always seen within a few minutes. Her staff is friendly, as well. She also has a large selection of eyewear. My entire family uses Dr. Sandler and we are all extremely satisfied with her care.
CA
Candice Kaiser
The best Optometrist my family and I have ever had!!!!! The staff and doctors are all very friendly and willing to work with my crazy and busy life.... I have a child with special needs and they were very understanding and helpful with all her needs. This office is highly recommended by my family and I...
PA
Pat Boyle
Very professional staff - my whole family has been seeing Dr Sandler for 25 years for routine exams, glasses, contacts and emergencies. They are always up on the latest technology, they never rush through the appointments and always make sure we are satisfied with any purchases.
JU
Judy Fox
Love the new website! I have been a client of Sandler Eye Care for over 4 years. Dr. Sandler goes above and beyond and then some to meet your needs. All of the staff are very helpful from deciding on new frames to insurance issues. Great place .... wouldnt go anywhere else!
ME
Meghan Hibbs
One of the worst services me and my family have ever been given. Everyone that works there is extremely rude and not helpful at all. I had been going there for a few years now and I might switch doctors because of the inconvience my family and I have been given. Do not go here
NO
Norman Weiss
Great optometrist! Goes beyond the expected norm to make sure you get the best quality care and service! Cant be beat!!
SH
Shannon Corney
Great Staff, very helpful. Dr. Sandler is very nice and extremely thorough!