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Lab Corporation

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77 Veronica Ave, Somerset, NJ 08873, USA


Category: Medical Laboratory
Address: 77 Veronica Ave, Somerset, NJ 08873, USA
Phone: +1 732-220-0127
Site: labcorp.com
Rating: 2.4
Working: 7AM–3PM 7AM–5:30PM 7AM–3PM 7AM–3PM 7AM–3PM 7–11AM Closed

Location




Photos 29

Reviews 14

KA

katherine leonor peña

Dont go to this place is terrible staff is rude and they dont care about making you feel comfortable I visit this location back in February the lady at the front desk kept saying how bad she needed to go to the bathroom, when I ask her if I had any copay she said I dont know you need to wait for you bill, gave me a paper and said you need to sign this when I read it it was a waiver or something making me responsable for the charges I told but why do I have to sign this is have my insurance, she answer this is just a procedure with out this we cant proceed Ive been fasting the whole day and it was almost 1pm so I sign and I ask her again is there any way of knowing if there is any charge for the test that I need to pay she said I already told you no you need to wait for you bill, never told me that they dont work with my insurance. Now in April they charge my card with out even advising me for almost $600 when I called them the answer of the customer service rep was well we dont work with your insurance they dint cover your test. And I asked her what you mean I asked the lady, her answer was is not our responsibility to tell you, you should educate your self about you insurance that was her answer. Dont go to this place and if you do, do your research before so you dont go thru what Im going to with a charge on your card with out notice.


AH

Ahmad Chandia

I would give it one star as most of the people working here have no idea about the retail aspect of this business. Secondly the technician assigned to draw blood was wearing an earring and least concerned about the patients self respect. I will start by saying that I felt it extremely unorganized as soon as I entered. It was snowing and doors did not have auto shut on them. Every time a patient entered the facility, they were asked by the receptionist to to and close the door behind them. During the blood draw the earring wearing technician acted like the supreme being and cared least about us. If we dared to ask a question, it was answered with pure ignorance and nonsense. There was a moment when another technician had to remind him that we are patients and should be treated with respect. The best part of it was technician loudly saying "Mama Mia". Will not recommend anyone to go there.


WI

Wing Tan

I came in here with happy and positive mind regardless the bad reviews. Im glad Id a very good experience here. The front desk lady, Liz, who registered me is knowledgeable. The guy who draw my blood, named Dwan, is professional and he is really an experienced staff who did his job well. Im thankful. In my past history, many nurses couldnt get my blood from my arms due to my tiny veins and it always takes long time and ended up they have to draw it from my hand. However, this time, Dwan, able to draw my blood from my left arm (although he also stated my veins are tiny) in a couple minutes for 10 tubes! First time in my life ;-) (Side note/advise: you gotta drink a lot of waters the day before, and also I drank 2 cup of waters since I wake up and before my appointment on 11am). Overall, Im very satisfied.


AN

Anuj Kapoor

Positives: Conveniently located, ample parking, facility is clean, walk ins welcome. Negatives: As other reviewers pointed out, the staff is unprofessional and rude. They require a credit card during check in. Crowded with insufficient check in staff. My Experience: My phlebotomist did not say hello, good morning or good bye. She removed the blood tube earlier and realized that she didnt collect enough blood. Hence she had try again. For a person who does 100 times a day dont you know the sufficient amount to collect? I will be looking for another lab next time.


KA

kassie fair

Worst lab experience of my life....and Im a cancer survivor so thats saying something. The tech couldnt even tell what she was testing me for, I had to show her how to read the prescriptions. She fished all around one arm because she was too busy talking and being distracted. When the supervisor had to come in and help her, he blew out the vein on my other arm. They didnt even complete all the tests they were supposed to so I have to get more blood drawn and my arms arent even healed yet. Worst customer service ever.


OM

Omar Haider

They managed to find the most incompetent persons to draw blood. Signed in this morning at 8.19 am and got out at 9.31 am! Long wait is a reality here. The person drawing blood had to do it 2 times before giving up. Then another person had to come and draw blood. The 2nd person took half the tube. She talked to supervisor and came back and finished. I dont know how can they still be operating


LI

Lisa Hill

Walked in, there were several people waiting so I asked how long do you think the wait will be, the person at the desk asked me if I see all the people waiting. I told him yes i do but that doesnt answer my question. This is only the second time I have been to this location and both times were not pleasant. They need to work on their people skills.


KA

Karen Sorensen

I had a very nice experience working with lab corp team today. I stopped in to see if I could get some work done, they were very pleasant and accommodating. Victor whom worked with me was very professional, nice and transparent in everything that was being done. I would highly recommend this facility to my colleagues should they need lab work.


AN

Angelonia Sweet

Not really giving a rating right now, but I dont understand how all the LabCorp locations can have such bad reviews and these facilities dont seem to be cleaning up their act. Unfortunately,. I am cornered into using these facilities because my lousy insurance says I have too. LabCorp Somerset, New Brunswick and Hillsborough I come in fear...


AM

amy ubl

Absolutely terrible! There is NO privacy what so ever, there was a rubber tie (what they use to tie your arm when giving blood work) lying in the hallway. The staff is extremely rude unprofessional, and unorganized. Do yourself a favor and travel a few extra miles to a different one. This place is a joke.


JI

Jillian L

Dont take toddlers (less than 3 years) here. Tech was competent, but certainly not warm & fuzzy enough for my 15 month old. Tech drew blood, but lost the tiny vein and had to dig around for a new one for the second vile. Should have heeded the screaming from the young child before us.


AT

Ather Khawaja

The staff is uncooperative, occasionally rude at times and unorganized. The dont answer your questions or concerns. Some phlebotomists are in a bad mood, belligerent and are reluctant to give even a smile, maybe because of long waiting lines. All in all not a good facility to visit !


CU

curtis robson

The lady at the front desk is rude, they dont know how to run there computers! Been here 2 times for the same test because I pay credit card! But victor was good about drawing my blood! Its hard for me to take off work fasting but to have to take 2 days off same week hurts!


CH

Charles Banville

Worst experience Ive had in a very long time. The supreme leader in the back (Genghis David Depaola) treats everyone like a bag of crap. I would expect to get treated better if I were to get processed in a high security prison for violent offenders. Just the worst...



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