Holy Name Medical Center

Reviews 6

MU

Musica QJ

I visited Holy name hospital on July 12th, 2015. I felt sick for several days and had high fever and chills. I had family trip to Dominican Republic about week before i got sick. I had told the nurse and doctor about my trip to DR, but they did not pay attention. I went through so many test, but doctor told me that i have unknown virus and have no medicine. While i was at the ER, i told doctor i still have fever and chills, and asked her what shall i do? Doctor said, just take tylenol and motrin. I came home and i was deadly sick for four extra night with high fever and chills. On fourth day,I couldnt take the sickness any more, so my sister took me to the Englewood hospital ER and found out that i had Malaria. Malaria is a life threatening disease, because i was misdiagnosed by Holy name hospital. I lost my red blood cells and platelets a lot through four extra days. My infectious doctor said, i cant get injured, cut or get bruises, once i bleed, it wont stop because Malaria was eating my platelets. I made complaint to the hospital and thats when i found out that they did not run the Malaria test on me when i was at ER. Even though i told them i made trip to Dominican Republic. When i complaint about why they did not treat me according to WHO recommend, Manager of the ER doctor said, they never get up date their knowledge with WHO (world health organization), nor CDC (Centers for disease control) to treat patient. He said, i never seen anybody getting Malaria from DR in 35 years of his practice. Please do not treat patient with your assumption, it is only one click away, please up date your knowledge and educate your staff, so people who visit holy name hospital dont have to suffer or put their life in danger.

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LE

Letme Tellyou

I went to their ER this afternoon and I was horrified at the treatment. I was asked first of all, by the Triage Nurse why I didnt simply go to my Primary Doctor. I guess the best answer would be: "Because I enjoy visiting the ER on a Sunday afternoon!" I was there because I was in PAIN and could not wait until tomorrow. My symptoms were not at all taken seriously. Dr. Swab, the ER Dr. barely listened to my detailed explanation of my discomfort. I was told by him that no test would be preformed and it was "most likely" a migraine. Well, thank you, Dr. Swab for assuming that my health is in the best condition. I am absolutely mortified with my treatment at Holy Name, or, lack there of. Left on the gurney, alone and cold, no one asked if I needed anything or how long until I would be given anything for my discomfort. (My dogs are treated better at the Animal Medical Center in Manhattan). When you are ill, you are seeking comfort and understanding. This institution fosters employees whom are desensitized to expressions of empathy toward patients. To make matters worse, the patient next to me, with similar symptoms by the way, was waited on hand and foot. Blood tests, EKG and a blanket to boot. I am home now, still not well and having to wait until tomorrow to see my Primary Dr. I was hoping to receive complete care from Holy Name ER. Never again! I simply walked out. If you are looking for disinterested, cold, uncaring, unprofessional health care employees, this is the place for you. Thank you for the favoritism that you showed to my neighboring ER patient. It was enough to have my patron Hackensack and Valley for as long as I am an NJ resident. Holy Name - NEVER AGAIN!!!

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IS

Isabel Chou

I had an echocardiogram scheduled through my cardiologist. The day before the procedure, Holy Name called me to ask me to pay for my procedure. They said I would be responsible for $1200 because I had not met my deductible. That was true, but I was surprised that the procedure was that expensive. I immediately called my insurance company and my doctors office. My insurance company said providers are not allowed to ask for payment before the procedure -- and that normally a patient does NOT pay for the services until after the claim is filed with the insurance company. Furthermore, the negotiated rate between the insurance company and the provider (i.e. "allowed amount") is far less than the amount the provider bills. In my case, my procedure should have only cost me around $500 out of pocket. I called Holy Name back after I got to the bottom of this, and the woman back-pedaled on the conversation we had earlier in the day. She finally said that I was free to wait until after they filed the claim with the insurance company. When I confronted her that she is not allowed to make me pay for a medical procedure ahead of time, she told me "that was what she was told to tell patients." I then proceeded to give her a piece of my mind about patient advocacy. If I had not been adamant about understanding the process, I would have paid $1200 today. Someone with far more limited means and more serious health conditions would have been completely taken advantage of. Its no wonder healthcare costs in the U.S. are out of control. We, the consumers, need to demand answers and accountability!

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CU

curry rice

뉴저지에 이런 수준낮은 병원이 있다는게 믿을수없다. 방송에 많은 한인의사들이 진료를 한다기에 영어가 불편한 아버지가 가시면 좋을듯싶어 선택했는데 능력없는 한인변호사들이 한인 도운다고 뒷통수 치는 꼴과 별반 차이가 없는거 같다. 담당의사와 연락도 안되며 치료를 어떻게 하며 진행중인지 속편히 알수없다. 병원 시설이나 일하는 간호사, 스탭 또한 수준이하다. 샤워기에서 뜨거운 물 나오는데 15분이상 기다려도 안놔와서 다른샤워실 문을 열어보니 임시로 가져다 논것인지 의자들이 있었다. 환자에 위생상태는 상관안하는것같다.침대 쉬트는 몇일째 안갈고 벼개잎이나 환자복도 안갈아입힌다. 가족이 방문해서 직접 갈아주지 않으면 계속 그대로 방치 할거같다. 이병원에 가시는거나 입원하는거 말리고싶습니다. 영어안되도 병원에서 통역사 구해서 일합니다. 뉴저지안에 여러 병원을 가봤지만 여긴 최악입니다.

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AI

Aileen Rosario

To whom it may concern. My name is Aileen I was a patient at Holy Name Hospital in October 23, 2014. I went in trough the Emergency department after having a surgery done at St. Mary Hospital in Passaic, NJ a few days prior, I was very sick and had to have a second emergency procedure done, I thank God every day as when I arrived at Holy Name Medical center never did I imagined I would get the on divided attention and care I did. My surgeon was Steven Becker, I was admitted for five days and there is not enough words for me to express the amazing team this hospital have I was in the floor Five Chadwick. the nurses and assistance unbelievable. A special Thanks to all the staff. Especially to Ryan Hernandez, Luisa Vanegas and Christen Verreengia, with out your support and care I would of not be here. I pray for you all may god keep you safe and bless you in all you do and desire in life. it takes a lot of heart to deal with people and there illness and you all prove to me How special you all are. thank you Holy Name for employing the best team! Sincerely Aileen ( A satisfy patient)

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ME

Melissa Ardito

Worst experience ever!!! This POS hospital held me hostage for 20 hours refusing to let me sign myself out! Then billed my insurance the insane amount of over $18,000!! For anyone whos counting thats over $900 an hour (mind you in that 20 hour period, I was not in a room, received one inedible meal and was stuck on an ER bed with a bad back! I actually spent about 8 hours sitting in a chair because I was so uncomfortable!) After being paid over $16,000 by my insurance they were not satisfied and are now coming after me for even more money! (Mostly due to incorrect coding on their part which caused denials by insurance) They are nothing more than money hungry, greedy. Scumbags!! Food is disgusting at best....bedside manners horrible, they hole you up in an area with no windows, not allowed outside at all and refuse to let you leave! I had to threaten to call the cops to finally get released! DO NOT GET MEDICAL ATTENTION HERE UNLESS YOU WANT TO HSVE YOUR CREDIT DESTROYED BY THIS GREEDY HOSPITAL !!

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