McDowell Hospital

Reviews 5

LO

Lorna Doone

I am not pleased with McDowell Hospitals Birthing Policies at all. If you choose not to do a PKU test, it will be reported to the state and what hapens from there, no one knows. They require 20 minutes of intermittent doppler monitoring at a minimum even if perfectly healthy pregnancies and knowing that there are unknown risks due to lack of research of doppler on fetus and mother. They require a heplock, which is a temporary IV in the wrist which can make same birth positions rather uncomfortable and in a true emergency situation its not hat hard to get an IV, nor would they use the heplock. It was also mentioned that if my parental desires for my newborn were not in agreement with the doctor or midwives desires that CPS could be called. I dont feel parents need to have the stress of the state and CPS being contacted hung over their heads; it doesnt make for a peaceful environment. Also, if you refuse the GBS test they require 48 hours (2 days!) of monitoring the baby even though research has proven that GBS symptoms and signs can show up 2 weeks after birth, so their 2 day monitoring makes absolutely no sense. They clearly work for their insurance company and dont care to provide evidence-based research and tell their insurance companies to give them some slack. Stressing parents out before and during labor does not make for a peaceful birth environment. If you want a peaceful birth I would recommend going elsewhere. If you are fine with the PKU test, GBS test and antibiotics, etc. then youll have no issues. They also have a 6 hour time frame you have to stay after birth, which is fine because who doesnt enjoy a good old hospital grill cheese after birth! I am not only dissappointed my McDowell Hospitals policies, but NC birthing policies in general. NC is NOT a birth friendly state. If only insurances covered SC birthing facilities...maybe next time. There were many birthing desires that they were okay with, like wearing gloves and masks in my room since it would be flu/vaccine season at birth (no different than what theyd have to do during a cesarean) and they do allow you to labor and birth as you please and have baths and showers accessible, though not in the room, which is a nice option. They have birthing balls and even allow you to labor on the toilet. They do not have squatting stools. They dont force vaginal exams for dilation either. Nor are vaccines, eye drops, vitamin k, etc. required. I understand I may have very specific birthing desires, but many parents go into hospitals not as educated as I am and walk away traumatized by labor and birth because of hospital policies and practices or worse yet their baby or themselves dead. I was told that McDoweel cesear rate dropped from 40% to 15%, but that the 15% was based on first time cesareans meaning any 2nd time cesareans were not recorded. That sounds a little fishy to me and disappointing for mothers who desire VBACs (vaginal birth after cesarean). And when homebirth transfers to hospitals cesarean rates are under 5%, 15% is triple that, so still extremely high! I cannot speak for the other sections of the hospital, only for the hospitals labor, birthing and after birth policies.

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ST

Steve Jeffrey

We just moved to Oregon. Our youngest was possibly bit by a bat, possible rabies. We last visit this hospital in 2013, to get rabies shots for my kids, as they tried to rescue a feral cat. So 2 years later, today we called Medical Records, to get a copy of OUR medical files, to see what they administered in 2013, to our doctors here in Oregon could provide the correct treatment. The customer service in Oregon is genuine and sincere. When we called Medical Records, they made us feel like we were a burden to them. We made their lives miserable. They said they would email an attachment to my email, but after 20 minutes and no email, we had to call back because they spelt our name wrong. 2nd try, their attachment was not there. When we called back yet again, they said, "Well, we just hit the forward button, and the thing goes through...". All out other customers get it, so its something wrong on your side." How do I explain the them that I receive hundreds of emails daily from all over the world, and have never had a problem opening an email (from Windows 7 - 10). So fine, get them to fax the form (more drama from their staff, heavy breathing, heavy sighs). We return the medical release forms, and ask them to be emailed to us, as it is urgent. Nope, they cannot, cause Sandy or Tanya (who ever) left for the day (2 PM). So I ask them to CALL our doctor in Oregon. Sure she says. After 30 minutes, no call. So we call Medical Records back, "Oh, we faxed it, 27 pages". I ask, how could you fax to a phone, and you said you couldnt fax cause Tonya was gone..? It was now 5:01 PM, and Ms Kim said she had to leave, its after 5 PM, this has to wait until tomorrow. The service and care was just disgusting. Who ever at the county is TRAINING these employees should lose their job. They need to be taught their dealing with life-threatening issues, and if they cant figure out that some things are more important than ruining home to watch Judge Judy with a pack Kispy Kremes, then she should not be in this position. Theres no way we should have had to spent 6 hours today to get 2 of OUR kids medical records released.

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TI

Tiffany Hudgins

I am a type 1 diabetic and went to the emergency room last night with high blood sugar up in the 500 range. Before any tests were run I was told I would be fine and just adjust my insulin. The PA talked to me as if I were a child and told me there was no reason for me to miss work and he was going to give me some water and send me home. The doctor looked at me as if I were crazy for even being there and refused any treatment. He said he was e.r. doctor and not a diabetes doctor. I dont understand why I was treated so poorly. I have not been to the hospital in over a year and have never asked or took any kind of pain medication from the e.r. or ever for that matter. If I ever have to go back to the e.r. I will try my best to not ever go back to Marion. They werent even busy. Never been treated so inhumane or unworthy

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DA

Danny Presnell

I really think that the ER staff have a contest on who can care the least. During my 6 hour stay, I had the displeasure of seeing patients being made fun of and laughed at, ignored. These are people with real ailments and issues, who come seeking help. I know in my heart Im not supposed to judge other people, and thats one of my faults. But I do believe in carma, so I pray that if any of the ER staff is ever has the need to be treated at any hospital.That your not treated the way you treat others when there under your care.

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SA

sabrina woolridge

First time any of my family have been put in this hospital. They have took very good care of my daddy checked for everything lots of test to make sure they got everything right and he had no wait for any of it !! I was very pleased if we had went to Grace hospital he would have been waiting forever and everyone has been very nice to both my mama and daddy . He get to come home today dont think I will ever go back to Grace now I see what a difference their is thank you all so much !!!

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