Care First Animal Hospital at Glenwood

Reviews 5

A

A Private User

I had been debating about which vet to switch my dogs to & thought Id found one that would be a good choice. However, a car accident happened to where my dog needed to be seen immediately & it was not an option to get to the vet I had planned on using as a regular doctor. CareFirst on Glenwood was the closest vet hospital I could think of & Im so glad it was. From the moment I ran in the door, my dog and I were both treated with the utmost care and concern. They sent me off to get treated for my injuries while they got her stabilized & evaluated. While I was waiting to be seen at my own doctors, the doctor from CareFirst called me with regular updates & walked me through the recommended treatment options. She took the time to explain everything to me & when I got back to their office, she sat with me while we waited for some information from NC States small animal hospital. When I transported my dog to NC States hospital for surgery, the CareFirst team made sure she was as comfortable as she could be. I later got a phone call from another CareFirst doctor following up on my dogs condition. I was really impressed that they cared enough to take the time to call just to make sure everything was OK. I had a little bit of hesitation in taking my dog to another CareFirst hospital because I wasnt impressed with the one Id been to on Oberlin. However, circumstances warranted throwing that aside so she could be taken care of. It was one of the most horrific experiences a pet parent can have, but CareFirst on Glenwood made it all a thousand times better & I could not be more grateful for their prompt & caring attention that helped to save my dogs life! They will now be the regular vet Id been searching for.

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KA

Karin Silverthorn

This is an update on our experience with the physical therapy program offered at Care First and Dr. West. With that said, Dr. G is our "primary care" vet for all our pets. Its been 2 months since our dogs last PT session and she continues to do well. I thought I would need to continue the therapy periodically, and may need to in the future, but so far not yet. I have a happy, "twirly", playful, full-of energy, 10-year old pomeranian who 5/6 months ago came up lame. This dog was a breeding female at a puppy mill with a permanently dislocated patella and something happened to her "good" back leg. With the patella issue alone she along walked on 3 legs and the thought of her ever walking and bearing weight on all four legs was unthinkable even after consulting an orthopedic specialist. She continues to walk and bear weight on all four legs, twirls, runs, barks and now plays with and runs with other dogs so much so Im comfortable leaving her in an open-play, doggie day care facility if needed. Ive continued the Phycox small bites twice a day and she does have pain medication she takes at night "just in case" she has any discomfort that we cant detect, but you would never guess that she has any leg, hip, or patella issues. Last but not least, Dr. West is also just incredible with these animals. My dog adores her and more importantly trusts her. Well worth the time and expense and I would highly recommend this course of treatment to anyone who has a pet needing physical therapy due to an injury or a pet needing treatment for pain management and/or better mobility.

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DA

Dani Roberts

I cant express enough how thankful I am to have CareFirst as my pets veterinary office! For starters, when I first adopted my dog, Alex, he was a bit rambunctious and needed a lot of training. I enrolled in the weekly group class training on Wednesday nights, and would drop him off for supplementary training as part of their Day School program for additional work. I also utilized the Day Camp services quite a bit to help him expel some of that excess puppy energy. He always came home tired and happy, which was a huge relief to me with a busy working schedule! And the best part, when I would drop him off for school or camp, I could also schedule his routine shots and they would administer them as part of his day before I picked him up. I get my cats shots done here, as well, and the vets and techs are also so gentle and friendly with both my pets. Whenever one is sick, all I have to do is call and they provide me with at-home care advice before having to take them in for a visit. Theyre diligent about following up after a pet has been sick, or just to check in in general to make sure all is going well after a visit. To have a veterinarian that is reliable and caring like that just means the world as a pet owner. CareFirst is a great all-in-one veterinary office that I would, and do, recommend to anyone! My pets love Dr. Riego and all of the staff. And Jody might be the friendlist front-of-house person Ive ever encountered at a vets office. Its always a pleasure to visit!

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KI

Kimberly Thompson

My partner and I have gone to CareFirst a couple of times. For the first time, my partner went by herself. For the second visit, both of us went. Great office staff and doctors. They treated our pet with respect, love, and compassion. They were also not patronizing, which happens sometimes with vets. In fact, I think this is the first vet office where I felt comfortable. I can say though that prices for services tend to be on the high side. I wish they were just a little bit more competitive with pricing. Nevertheless, I would recommend this clinic to anyone. Update: 3/11/2012 We had to take our pet back to the vet today. We went to a different one: Banfield Pet Hospital in Petsmart. The wound abscessed, and a staple had to be put in. Im not too pleased. I think this could have been prevented and taken care of at the CareFirst visit. We did not take our pet back to CareFirst because of the cost. We knew that we would easily be paying out of pocket another 100-130 dollars if we went. So, we went to Banfield because they have a monthly plan. The visit at Banfield cost 60 dollars, stitches and all, and the vet was just as nice, warm, and caring as the one that we saw at CareFirst. I will not be taking any of my pets back to CareFirst. Nothing wrong with them and nothing against them, but unless your a pet owner that is wealthy and has the cash, it will break your wallet.

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JE

Jennifer Kovalick

Amazing each and every time! They have a wonderful group here. We have three dogs and have come to CareFirst multiple times for various reasons and theyve been able to gracefully and successfully help us with all of our concerns. Among many of our experiences there, our most recent stands out the most. Our girl tore her ACL right before we got married, so after meeting with Dr. G he recommended trying physical therapy before we resorted to surgery. We met Dr. West and she explained how therapy worked and what we could expect. After speaking with her, we decided to board our girl while we were on our honeymoon to rest and start therapy--what an awesome experience. Weve never boarded our dogs in the past so we were nervous nancies and did call to check on her a couple of times. The wonderful front desk person connected with Dr. West who took time out of her busy day to talk with me about how our girl was doing in regard to being boarded and therapy. Above and beyond in my opinion! Dr.West, the PT group and the rest of the CareFirst group are all beyond friendly, talented, passionate, patient and thorough. They provide detailed write ups and always take the time to answer any questions you may have. We highly recommend them!

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