Dr. Henry Van Pala, MD.

Reviews 7

WA

Wayne Rossignol

I have been a patient of Dr. Van Pala for several months. Rating this practice on a scale of 1-10, I would rate the office 3 or even a 2. Dr. Van Pala is a kind, empathetic, humble, with a great bedside manner and caring. His nurse can be described as a "babbling idiot". She is a detriment rather than an asset to this medical practice. If you are looking for lectures from her, no follow up calls this is not the office you want to be going to. I have asked for data/test results to faxed to my health insurance carrier several times and then am told it has been faxed. Later, after contacting the health carrier, they state they have received nothing from this office. This occurs nine out of ten times. The problem I believe stems from the nurse who fails to send the information and then informs Dr. Van Pala, her husband, that it was faxed. My belief is that she keeps him in the dark. Needless to say efficacy of this medical provider is poor. Calling the office one day, I spoke with the nurse asking her to send data/test results to a company that manufacturers a particular medication. She informed me that it would be sent and she would call me the following day. The next day arrives and passes, no call. I wait a week for a response...nothing. I called and spoke to her again about the matter and she quickly informed me that she was very busy and that they were taking care of very sick people. In other words, my needs were not important or/and insignificant. The son also works in the office. I "mailed" step by step instruction and with the necessary paperwork to be submitted to them which needed to be in turn sent to the insurance. The son called and stated he did not have all the data needed to fax the paperwork I filled out. I told him that they indeed had it as Dr. Van Pala had read the results for three different blood tests. He curtly told me NO that they did not have it. I told him that supposedly his mother (office nurse) had faxed it previously to a manufacturer. He put me on hold and found the info. After a couple of days I check with the insurance they received nothing. So either he was calling me a liar or his dad, Dr. Van Pala. Recently my pharmacy sent a fax, along with my Rx insurance requesting information. Nothing was done to respond to the two faxes. It wasnt until I wrote to Dr. Van Pala was any action taken. The receptionist is pleasant enough, but is never able to answer questions, she passes you onto someone else. If you simply need medication refills that can be called in then there is no problem, however, anything beyond this nothing gets done.

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Pete Reese

Irreversible damage caused to the intestinal gut lining. A first antibiotics and PPIs combo treatment was prescribed by Dr VP to irradicate a Helicobacter Pylori batería. After blood work HP was still present. Dr. VP insisted on doing a second round of antibiotics. Dr. VP was informed about GI side effects caused. Still insists on doing second round, now with tetracycline. Increase on GI side effects are reported. Dr. VP after getting HP positive results on lab tests sets third round of antibiotics spite on the intense GI side effects. During the 3rd round, i reported severe abdominal pain and weight​ loss, makes Dr. VP request colystirium difíciles lab test that confirm colon infection and posterior problems that throw me in to the hospital surgery. The use of antibiotics in sussession created the environment for a C. Difficillis infection to take place.The damages caused on my health and professional life overcome the benefits of eliminating the HP, that later on came to be found dissociated from any of the original symptoms. Irreversible damage caused to the intestinal gut lining. The patronising​ attitude mentioned before its true. The Push for HRT its true as well and overcoding the insurance. The comments made before about the nurse and wife, are also spot on. Inefficiency, confusion, overstepping a lot on the medical boundaries. On the positive side dr. Van Pala has bed side manners, he knows how to show empathy.

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Lo Mantovani

The office staff was over bearing suggesting treatments and diagnosis during my health history intake. They discussed their personal health history and their childrens with me which was out of context. They clung to bits of information that were not relevant to the issues I came to their office to discuss. Insinuated that my symptoms couldnt be accurate based on my age. Symptoms Id been living with for 3 weeks. The doctor was hostile with me when i complained that the nurse (his wife) was asking me the same questions i had answered over the phone and again in print because "it was easier for her if i verbally answered her instead of having to look at the paperwork". In the end i was directed to take a spoonful of Metamucil before dinner and that would likely solve my issues. I prefer discussing my symptoms with someone open to hearing them without judgement.

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Gretchen Coley

Dr. Van Pala and his entire practice must be the most patient centered practice on the planet. I am so happy to have found Dr. Van Pala by referral from another physician. At 42 I have started not feeling good and noticing other changes in my mood and body. I wanted to go to someone who wasnt going to just push medication on me to improve the way I felt but could look at the entire picture of lifestyle, overall health, exercise, nutrition, and hormones to devise a plan of attack. I can say that after a few visits with Dr. Van Pala that he is exactly who I was searching for. Dr. Van Pala listens to your needs and help create a protocol to make you feel better. I am feeling great and so many of my concerns are going away. I am so thankful for Dr. Van Pala and Debs service to their clients. If you are looking for a Doctor who can really help look no further.

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Paige Iggy

I wont go back to this doctor no more because dr.van pala prescribed me medicine and when I took it I went to the hospital and he also ask me if I want other medicine like diet medicine birth control medicine and I end up in the hospital for one day and say I had a interaction when I call him and say will I be ok and he said its okay for me to take the medicine. But the doctor in the hospital say I cant take it. I wont go back no more and it a bad experience and he is not a good doctor for anyone to go to.

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KO

Kori Register

I am so very impressed with this doctor and the practice. Dr. Van Pala actually spends the time to talk to each patient and run the necessary tests to find out the root cause. MOST doctors wont run the tests that Dr. Van Pala runs because they are bound by coding / insurance restrictions. He also doesnt just prescribe medicine as a band-aid. He listens to his patients and works with them on their healthcare management. Dr. Van Pala has been a God send to my family!

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chaplain thomas

Dr. Van Pala has a brilliant mind, an emphatic ear and the most capable skill set one can find in a doctor. He is genuinely interested in the restoration of good health in his patients and the wellness of the whole person for whom he provides care. He and his staff are true medical professionals, and I highly recommend Dr. Van Pala along with the those associated with his practice.

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