Category: | Veterinarian |
Address: | 908 Pine Grove Dr, Wilmington, NC 28409, USA |
Phone: | +1 910-799-3100 |
Site: | lacroixpetcare.com |
Rating: | 4.3 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed |
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A Private User
I found a tapeworm exiting my puppys rectum and identified it with the help of online sources. I called this place up and informed them of my financial situation. ( I am litterally broke at the moment) and asked them If I could purchase the medicine that was needed called "praziquantal" without having to pay for appointments and testing. The receptionist showed no compassion for my situation and informed me of the price. Over 30 dollars just for a visit and 20 for the testing, then another 25 for the meds. I plead with her to just let me buy the medicine but she coldly refused. I later found the exact meds i needed online for less than 10 dollars. I am very disappointing in La Croixs attitude towards customers and their lack of compassion for sick animal. this litterally made me furious and I am convinced they are not concerned with the welbeing of pets, instead they are determined in jacking up the price of healthcare.
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A Private User
I was a long time client of Dr. Lacroix and he was wonderful. I took my dog there for a regular yearly exam right after he left. I understand the new owner(s) did not want it made know that he had left because they want to use his name and reputation. Unfortunatly, they can not live up to it. We even gave them a 2nd chance and after $600.00 in 2 visits with nothing but 3 xrays and a blood panel and urinalysis - (yes, $600.00 for that) they then said my dog needed a surgary for $700.00 - I went home got a 2nd online paid consultation with a DVM because when I started looking at what they had told me it did not make sense - He said find a new vet. Unless you just like to throw money away go somewhere else.
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A Private User
Im really picky about vets - I know just enough about vet care to be an annoying client. Ive been to a few and have never gone back, not with LaCroix. Dr. Redfearn is kind, compassionate and willing to take all the time in the world to solve your problem. She has even left me highlighted notes from vet journals so I could do additional research. My dogs wag their tail the minute her or any of the techs walk in and usually try to lick them to death. I drive an hour to see them and its worth every second. I highly recommend her if you are looking for a vet in Wilmington.
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Mary Rowell
I saw that some people rated them bad a couple years ago, and I am not sure why. I LOVE LaCroix Veterinary Hospital. They are SO good to my Benji. They treat him with the most care I have ever seen in a Vet office. EVERYONE is so nice to me and my dog. I have recommended a lot of people to them. Thank you guys! I will never go any where else.
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Kayleen Young
Love the whole staff at LaCroix! Everyone there is so sweet and were great with my Riley. Both the tech and the vet were so knowledgeable and they took the time to explain every single thing to me, which I very much appreciate. I definitely recommend this vet office!
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Cheryl Arsenault
I am so fortunate to belong to this amazing group of Vets and all the staff. I had to say goodbye to 3 of my beloved dogs in 1 year. They are the most supportive and compassionate group I have worked with in over 20 years.
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Isabella Payonk
Our 2 dogs - 12 years and 6 months - are well taken care of! Dr Cucerra spends time with owner and pets to provide the best CARE! We are here to stay!!
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Ivan Martinez-Cruz
Yesterday were our first day at LaCroix Veterinary Hospital. Absolutely amazing the guys there. Amy did a very good job with my dogs. Thanks!
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Melissa Church-Lawton
Drs. Halverson and Redfern are just fantastic. Theyve taken great care of all of our furry kids for years.
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David Brehmer
A little expensive but theyve always accommodated me very well.
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Micheal
They are very caring about your animals and their health
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Justin Harkey
Top notch animal care. And prices are reasonable.