Elfers Christine DDS

Reviews 4

CH

Christy Aspen

I had been going to Dr Elfers for several years and I absolutely love the practice. However I know I was given incorrect information regarding my insurance on my last visit. My job is in medical billing so I am well aware of in and out of network benefits and I verified with the office twice to make sure they were in network. I scheduled my appointment and ended up with a bill well over $1000.00. When I called the office the person I talked to stated "No they were not in my Network" . I was furious because I understand the importance of going to a network provider and I previously called and talked to the front office person twice! I asked if they would take a self pay discount or make some sort of adjustment. They refused to make any adjustments. I was able to sent up a monthly payment plan but certainly would not have had the work done there had I been told the correct information. I noticed other comments similar to this in the reviews. Perhaps there is a need to re-evaluate the training of the office staff.

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Leann Cape

Deceitful and unprofessional business practices. I was told several times that they were within my insurance network: when I was setting up appt, at my appt, and even when I received a bill for the balance after filing insurance. I called the insurance company, Dental CARE Plus, who informed me they were in the networks of every insurance group EXCEPT mine, the Balanced Value Network, a relatively new insurance group plan. I was quick to accept this was a misunderstanding and asked if the office would consider to write off just half of my remaining balance considering it was negligence on their part as well as mine. The office would not write off ANY of my 150 dollar balance and I was stuck paying the balance that I fully expected to not have. Ridiculous, a business shown own up to its own mistakes, especiallly if made repeatedly. Would not recommend to anyone.

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RI

richard ackman

I returned to Cincinnati several years ago after living in Las Vegas for a number of years. I thought I would find a new dentist. Dr. Elfers was highly recommended so I thought I would giver her a try. After several years of bi annual visits I have found out why she was so highly recommended. Absolutely the Best dental experience possible. You never wait, her staff is highly trained and Dr. Elfers is the ultimate professional. Plus, she saved me thousands of dollars by disagreeing with another Dentist evaluation and recommended dental work. By having the most modern equipment and keeping up with the most advance care procedures, Dr. Elfers corrected my problem with a simple painless procedure. Want to feel you are receiving the highest level of Dental Care, see Dr. Elfers.

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JO

Joseph Dalton

I moved to San Diego years ago and came to love my dentist there. Upon returning to Cincinnati in 2008, I found that my old dentist had retired. I have been going to Dr. Elfers office ever since and have been extremely pleased after each visit. Dr. Elfers and her staff are very knowledgable and keep you informed at all times, and take extra steps to help you avoid problems in the future. Every visit has been pleasant and painless. I would recommend her to anyone looking to change dentists or find a new one. Shes the best!

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