TriHealth Bethesda North Hospital

Reviews 5

TO

Tonya Patterson

MY ILLNESS HAPPENED OVER 1-1/2 YEARS AGO. I WENT IN BY AMBULANCE WITH SEVERE PANCREATITIS. I ENDED UP IN ICU. WHILE THERE AND KNOCKED OUT WITH PAIN MEDICATION MY ARM SWELLED UP, HAND CURLED AND BLUE FINGERNAILS AT 3:40 AM. THE NURSE TOLD THE INTERNAL MEDICINE HOSPITALIST A FEW TIMES AND SHE ORDERED TESTS BUT THE TESTS NEVER HAPPENED. MY SON SHOWED UP TO VISIT AROUND 6:30 AM AND SAW MY ARM LOOKING VERY WEIRD AND IT WAS HARD AS A ROCK. HE TOOK A PICTURE OF IT SO I HAVE PROOF. MY ARM ACTUALLY STARTED SWELLING THE NIGHT BEFORE. SO THE ENTIRE TIME MY PICC LINE MUST HAVE INFILTRATED AND I LAY THERE FOR OVER 12 HOURS IN ICU AND NOTHING WAS DONE! MY HOSPITAL RECORDS STATES MY NURSE REPORTED IT TO THE DOCTOR THAT MY ARM WAS EXTREMELY SWOLLEN BUT THE DOCTOR DIDNT DO ANYTHING! I JUST FOUND HER NOTE THAT SAID "MY PLAN WAS TO TAKE THE PICC LINE OUT AT 4AM BUT SHE DIDNT DO IT UNTIL 7AM". MY SON WENT HOME AS THEY DIDNT ACT LIKE IT WAS A BIG DEAL. ONCE MY SON GOT HOME HE RECEIVED A CALL THAT I WAS GOING IN FOR EMERGENCY SURGERY. I HAD DEVELOPED COMPARTMENT SYNDROME AND THEY DID AN EMERGENCY FASCIOTOMY WHICH DIDNT HAPPEN UNTIL 9:30ISH AM. MY ENTIRE LEFT ARM WAS CUT WIDE OPEN TO LET IT RELEASE ALL THE PRESSURE BUILT UP INSIDE. I HAD SEVERAL MORE SURGERIES AFTER THAT. THE END RESULT MY HAND WAS NOT RECEIVING ANY BLOOD SO IT DIED! MY LEFT HAND HAD TO BE PARTIALLY AMPUTATED!!!!! LUCKILY THE HAND SURGEON ON CALL SAVED MY ARM AS THEY WANTED TO CUT OFF ALMOST ALL OF IT!! HOW IN THE WORLD DO YOU GO IN FOR YOUR STOMACH AND COME OUT WITH AN AMPUTATED HAND???!!! NEGLEGINCE, DELAY OF CARE, DELAY OF DIAGNOSES I SAY!! NEEDLESS TO SAY I WAS IN SHOCK WITH THE REST OF MY FAMILY AND FRIENDS. IT WAS BLAMED ON AN ALLERGY TO HEPARIN (1 OUT OF A MILLION ODDS) SO THEY COVERED THIER @SS WITH THAT! I ENDED UP IN ICU FOR 3 WEEKS AND THEN A NURSING HOME FOR ANOTHER 3 WEEKS. ALL THE DOCTORS WERE NOT VERY TALKATIVE UNLESS I ASKED QUESTIONS. NOW I KNOW WHY!! I SOUGHT LEGAL COUNSEL BUT SINCE DOCTORS COVER FOR EACH OTHER I COULDNT FIND AN EXPERT TO FILE A CASE. I DO HAVE TO THANK THEM THOUGH FOR SAVING MY LIFE. LIKE I SAID THIS HAPPENED 1-1/2 YEARS AGO AND IM STILL HEALING AND IN PAIN. THIS IS A VERY TRAGIC, HORRIFYING HOSPITAL INCIDENT THAT I HOPE NOBODY EVER HAS TO GO THROUGH. I WANTED TO POST THE PICTURES BUT IT IS SO BAD IT LOOKS LIKE SOMETHING OUT OF A HORROR MOVIE. ALSO, SINCE THEY HAD TO PUT ME IN A HEAVY SEDATION I WAS PUT ON A VENTILATOR WITH A FEEDING TUBE. WELL THEY PUNCTURED MY LUNG AND HAD TO CUT ME AGAIN TO BLOW IT BACK UP. I WAS SO OVER SEDATED THAT I ALMOST DIED. SO MANY THINGS THAT HAPPENED TO ME AND I ONLY WENT IN FOR MY PANCREAS. I THINK DOCTORS NEED TO MAN UP TO THIER MISTAKES AS HELL EVERYONE ELSE DOES! I WENT TO 2 DIFFERENT LAWYERS AND 2 DOCTORS MADE EXCUSES SO I COULDNT FILE. WHY ARE DOCTORS/HOSPITALS ALLOWED TO GET AWAY WITH THIS? YOU WOULD THINK BEING IN ICU THAT YOU WERE IN THE BEST POSSIBLE PLACE WHEN YOUR ILL. NOT!

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Suz M.

My mother has been in this hospital numerous times and it seems it is just one bad experience after the other. The ER has got to be the absolute worst of everything at this hospital. I understand that a hospital is a stressful environment to work in and the ER more so, but why do the employees have to take it out on the patients and their families. The ones who are most in need of empathetic understanding and kindness. There is absolutely no level of customer service anywhere in the hospital, let alone the ER. The ER staff is about the rudest Ive ever encountered. The nursing staff is not much better. Each stay at the hospital ends up being worse in terms of care and service. There is a huge lack of communication with patients from the staff and lack of attention. It would behoove this hospital to employ more staff so that nurses and PCAs could actually provide even a sub-standard level of care or slightly above their almost non-existent level as it is. If your calls or questions or requests even get acknowledged, good luck with anyone getting back with you...even if the patient needs something as ordered by the doctor. This place totally lacks any customer service and caring from the employees. I do not recommend going here.

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Dawn Groseclose

THIS IS THE WORST HOSPITAL. We went to our family doctor with my husband for severe stomach pain, he sent us to Bethesda to get a MRI of his liver. First my husband was in severe pain to the point of making him physically sick. The radiology department left us sitting for 45 mins. because the receptionist was leaving for the day. Then once they received the results they were unable to get a hold of our family doctor through the on call service and they did not try and reach her on her cell phone. So the tech sent us to the emergency room. The doctor was so rude to my husband that was in terrible pain. Doctor Cain came in and said there was nothing in the MRI and was sending us home. Dr. Cain never did a physical exam on my husband, he never even had him lay down to check his stomach. Then the next day the family doctor called and said there was something wrong and that we needed to go to be seen by his liver doctor right away. But because the tech did not try ad reach the doctor at home. The hospital is charging us for our emergency room deductible and for the MRI separate. So instead of $250.00 we now have to pay $681.00. This is not the first time we have had problems here.

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Jon Castetter

Im not one to write a review but this place deserves it. We had our youngest baby here Saturday 7-16-16. Our first was born at Christ Hospital in Clifton. We will never have another baby at Christ that place is awful. We were very nervous about going to Bethesda with our second because of mixed reviews weve read and heard. But let me tell you if youre having a baby Bethesda North is where you want to do it. The staff here genuinely cares about you and youre family. We had two nurses that were the sweetest most caring people weve ever dealt with in a hospital. The two RNs Tiffany and Amanda were amazing they made my wife and I just 100% comfortable and even got to know our oldest child. Also there is a PCA named Makayla that was just awesome. Dr Buckley did my wifes c-section and he did a fantastic job and all nine months of pregnancy we stuck with Dr Buckley. He is a great doctor who also genuinely cares about you and your familys well being. I 100% of the way recommend Bethesda North for having a baby. Thank you Amanda, Tiffany, and Makayla for helping my wife so much and making her stay memorable in a good way. A big thank you to Dr Buckley for everything he did.

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Nick Campanello

My dad was having heart problems. The nurses are great its the specialty people the surgeons and vascular doctors who acted like he was more a burden because he chose to get second opinion before he came back to be rushed into bi pass. Didnt care for the attitudes of almost every specialty doctor we came across very un personable again I dont know if this is the fact that they where trying to say I told you so, but sure didnt seem like they where in any rush to help what soever. We left after being told he was pretty much dead and decided to take him to Cleveland clinic. Within 5 minutes of being in Cleveland you could tell the doctors nurses everyone was on a different level. I would advise if you have any heart issues what soever take the 3 and half hour drive north to Cleveland, Its easy to look like a decent hospital for heart problems when you pick and choose your battles and only take the easy ones. My personal opinion if my dog was having problems I wouldnt take him to Bethesda mainly because hes a dog but you get the point

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